WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT WILL I BE DOING?

CHI is looking for a full-time Resident Support Specialist (RSS) for our Hempstead location. You will provide a safe, structured, and supervised environment for CHI residents and staff. The RSS coordinates and verifies client movement in the facility while also monitoring the client conduct and overall behavior during tour of duty. This is accomplished by performing the following functions:

• Maintain visibility to residents, staff, and visitors by wearing a safety monitor vest, ID badge, and professional attire.
• Screen all clients and visitors entering the facility.
• Perform bag searches upon intake and as required.
• Ensure clients abide by the facility, DSS, and OTDA policies and procedures.
• De-escalate potential crisis situations and document all interventions.
• Conduct rounds throughout the facility including hallways, stairwells, floors, bathrooms, and other common areas.
• Complete logs, incident reports, and all other required documentation.
• Perform administrative and receptionist duties at the operations/front desk.
• Monitor video surveillance cameras, fire prevention, detection alarm, and notification system.
• Support the running of fire drills; evacuate the building when necessary, utilize fire safety procedures.
• Assist with room preparation and turnover for new clients.
• Maintain inventory of cleaning and office supplies and ensure proper distribution.
• Inform management of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.).
• Support afterschool/evening activities as needed.

ANYTHING ELSE?

• Salary: $19.00 an hour (approximately $39,520 annually)
• Overtime available
• Open shifts: [Monday – Friday, 4 p.m. – 12 a.m.]

WHAT DO I NEED?

• Education:  High School Diploma or GED required.
• Experience:  1-2 years of experience working in related field preferred.
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Bi-lingual (Spanish) is a plus.
• Computer Skills: Basic competency in MS Windows, MS Office, and internet usage.
• Physical Performance: Ability to tour property, walk distances, and climb stairs.
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.
• Other Skills: Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details. Must be even-tempered, have good negotiation skills, and the ability to meet unexpected deadlines.

WHY CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT DOES CHI OFFER?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

JOB SUMMARY

Responsible for ensuring that all program participants are provided with the services necessary to locate, acquire, maintain, and retain permanent housing.    Provide landlord outreach and advocacy, housing leads and applications.  Is knowledgeable about and accurately completes applications for housing subsidy programs.

Pay: $24.04 an hour- approx. $50,003 annually.

FLSA: Non-exempt. Eligible for overtime. 

Schedule: Tuesday – Saturday, 8am-4pm (one late day – 11am-7pm) (Sunday and Monday off)

Schedule: Sunday – Thursday, 9am-5pm (one late day – 11am-7pm) (Friday and Saturday off)

Location: Midtown Manhattan, NY

JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS

           These duties are essential and specific to the successful implementation of this position.

• Adheres to and enforces program regulations, policies, and procedures. Ensures that all clients are receiving quality services that are in compliance with the program.
• Assists clients in locating housing within their specified budgets.
• Provides information, referrals, direct service, and advocacy services for local housing pool.
• Develops and maintains a resource network for referrals as related to the housing; realtors, landlords, housing complexes and local Section 8 offices.
• Is familiar with NYC and NYS housing subsidy programs, supportive housing options, SROs and affordable housing.
• Collaborates with DHS, property owners, and other service providers, and shelter Case Manager to assist families in fulfilling ILP and program requirements.
• Mediates between clients and property owners or representatives.     
• Responsible for collecting and reviewing Housing Logs and informing case managers of any concerns related to documents. 
• Completes Housing Packets and Shelter Supplement Program paperwork.
• Submits all internal and external reports in a timely and correct manner as required by funding agencies and/or CHI (housing logs, unit inspection sheets, progress notes, as required by CHI and DHS.
• Completes progress notes, referral, and updates client’s CARES case.
• Maintains charts, files, and housing paperwork in an orderly fashion. 
• Always maintains clinical appropriateness.

Qualifications

What do I need to apply?

Education and Experience: High School Diploma required, bachelor’s degree in human services or related field preferred. 1-2 years’ experience in a related field assisting people with homelessness and obtaining permanent housing. 

• Must have working knowledge and insight into NYC housing resources including experience helping people find affordable housing and working with different NYC and NY State agencies and programs the facilitate permanent housing goals. 
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required,
• bi-lingual (Spanish) is a plus.
• Computer skills:  Basic competency in MS Word, Excel, Outlook and the internet
• Math Skills:  Ability to formulate simple financial budgets
• Physical Performance:  Ability to make home visits (walk distances, climb several flights of stairs, etc.)
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls
• Other Skills:  Ability to relate to the underserved, homeless and disabled populations. Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details.

• Equal Employment Opportunity Employer (EEOE)

  Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT DOES CHI OFFER?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

JOB SUMMARY

The Housing Supervisor will be responsible for overseeing the review and submission of housing packets for the CURRENT and DHS (Department of Homeless Services). Have extensive knowledge of DHS-CARES. In addition to managing these critical tasks, the Housing Supervisor will provide supervision and guidance to a team of housing specialists, employment specialists, recreation specialists, and entitlement specialists.

Pay: $66,300 annual salary.

FLSA: Exempt. Not eligible for overtime.

Schedule: Tuesday – Saturday, 9am-5pm (Sunday & Monday off)

Location: Midtown Manhattan, NY

JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS

           These duties are essential and specific to the successful implementation of this position.

• Review and ensure the accuracy of housing packets for submission to HOME, CAPS, Current, The Rental Supplement Unit and other DHS programs.
• Conduct 1 to 1 and group meetings with members of your team and update the performance goals, accomplishments, notes, and feedback in Paycom on a regular basis (weekly/bi-weekly).
• Develop and maintain strong relationships with key stakeholders, including governmental agencies and community partners.
• Collaborate with team members to ensure efficient and effective service delivery to clients.
• Monitor program compliance with relevant regulations and guidelines.
• Conduct performance evaluations and provide ongoing training and development opportunities for team members.
• Lead team meetings to discuss program updates, challenges, and best practices.
• Assist in the development and implementation of program policies and procedures.
• Participate in strategic planning to improve program outcomes and client satisfaction.
• Manage workshops and outreach programs.
• Attend housing meetings, trainings and workshops at/by DHS.
• Perform other duties as assigned by the supervisor.
• Maintains charts, files, and housing paperwork in an orderly fashion. 
• Always maintains clinical appropriateness.

Qualifications

ENTRY LEVEL QUALIFICATIONS AND REQUIREMENTS

Education and Experience: Bachelor’s Degree in human services or related field required. Master’s degree preferred. Must have at least two years’ experience working in a related field such as homelessness or housing and at least 1 year in a supervisory or leadership role. In lieu of educational requirements, at least 5 years of experience with housing programs, with at least 2 years in a supervisory role.

• Must have working knowledge and insight into NYC housing resources including experience helping people find affordable housing and working with different NYC and NY State agencies and programs the facilitate permanent housing goals including CURRENT and DHS programs.
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required,
• bi-lingual (Spanish) is a plus.
• Computer skills:  Basic competency in MS Word, Excel, Outlook and the internet
• Math Skills:  Ability to formulate simple financial budgets
• Physical Performance:  Ability to make home visits (walk distances, climb several flights of stairs, etc.)
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls
• Other Skills:  Ability to relate to the underserved, homeless and disabled populations. Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details.

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT DOES CHI OFFER?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

JOB SUMMARY

The Housing Supervisor will be responsible for overseeing the review and submission of housing packets for the CURRENT and DHS (Department of Homeless Services). Have extensive knowledge of DHS-CARES. In addition to managing these critical tasks, the Housing Supervisor will provide supervision and guidance to a team of housing specialists, employment specialists, recreation specialists, and entitlement specialists.

Pay: $66,300 annual salary.

FLSA: Exempt. Not eligible for overtime.

Schedule: Tuesday – Saturday, 9am-5pm (Sunday & Monday off)

Location: Midtown Manhattan, NY

JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS

           These duties are essential and specific to the successful implementation of this position.

• Review and ensure the accuracy of housing packets for submission to HOME, CAPS, Current, The Rental Supplement Unit and other DHS programs.
• Conduct 1 to 1 and group meetings with members of your team and update the performance goals, accomplishments, notes, and feedback in Paycom on a regular basis (weekly/bi-weekly).
• Develop and maintain strong relationships with key stakeholders, including governmental agencies and community partners.
• Collaborate with team members to ensure efficient and effective service delivery to clients.
• Monitor program compliance with relevant regulations and guidelines.
• Conduct performance evaluations and provide ongoing training and development opportunities for team members.
• Lead team meetings to discuss program updates, challenges, and best practices.
• Assist in the development and implementation of program policies and procedures.
• Participate in strategic planning to improve program outcomes and client satisfaction.
• Manage workshops and outreach programs.
• Attend housing meetings, trainings and workshops at/by DHS.
• Perform other duties as assigned by the supervisor.
• Maintains charts, files, and housing paperwork in an orderly fashion. 
• Always maintains clinical appropriateness.

Qualifications

ENTRY LEVEL QUALIFICATIONS AND REQUIREMENTS

Education and Experience: Bachelor’s Degree in human services or related field required. Master’s degree preferred. Must have at least two years’ experience working in a related field such as homelessness or housing and at least 1 year in a supervisory or leadership role. In lieu of educational requirements, at least 5 years of experience with housing programs, with at least 2 years in a supervisory role.

• Must have working knowledge and insight into NYC housing resources including experience helping people find affordable housing and working with different NYC and NY State agencies and programs the facilitate permanent housing goals including CURRENT and DHS programs.
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required,
• bi-lingual (Spanish) is a plus.
• Computer skills:  Basic competency in MS Word, Excel, Outlook and the internet
• Math Skills:  Ability to formulate simple financial budgets
• Physical Performance:  Ability to make home visits (walk distances, climb several flights of stairs, etc.)
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls
• Other Skills:  Ability to relate to the underserved, homeless and disabled populations. Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details.

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT DOES CHI OFFER?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

JOB SUMMARY

Responsible for ensuring that all program participants are provided with the services necessary to locate, acquire, maintain, and retain permanent housing.    Provide landlord outreach and advocacy, housing leads and applications.  Is knowledgeable about and accurately completes applications for housing subsidy programs.

Pay: $24.04 an hour- approx. $50,003 annually.

FLSA: Non-exempt. Eligible for overtime. 

Schedule: Tuesday 11am-7pm Wednesday – Saturday, 9am-5pm (Sunday and Monday off)

Schedule: Tuesday,Thursday – Saturday, 9am-5pm Wednesday 11am-7pm(Sunday and Monday off)

Schedule: Tuesday – Wednesday, Friday-Saturday, 9am-5pm Thursday 11am-7pm(Sunday and Monday off)

Schedule: Sunday – Monday Wednesday-Thursday, 9am-5pm Tuesday 11am-7pm(Friday and Saturday off)

Schedule: Sunday – Tuesday,Thursday, 9am-5pm Wednesday 11am-7pm (Friday and Saturday off)

Location: Midtown Manhattan, NY

JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS

           These duties are essential and specific to the successful implementation of this position.

• Adheres to and enforces program regulations, policies, and procedures. Ensures that all clients are receiving quality services that are in compliance with the program.
• Assists clients in locating housing within their specified budgets.
• Provides information, referrals, direct service, and advocacy services for local housing pool.
• Develops and maintains a resource network for referrals as related to the housing; realtors, landlords, housing complexes and local Section 8 offices.
• Is familiar with NYC and NYS housing subsidy programs, supportive housing options, SROs and affordable housing.
• Collaborates with DHS, property owners, and other service providers, and shelter Case Manager to assist families in fulfilling ILP and program requirements.
• Mediates between clients and property owners or representatives.     
• Responsible for collecting and reviewing Housing Logs and informing case managers of any concerns related to documents. 
• Completes Housing Packets and Shelter Supplement Program paperwork.
• Submits all internal and external reports in a timely and correct manner as required by funding agencies and/or CHI (housing logs, unit inspection sheets, progress notes, as required by CHI and DHS.
• Completes progress notes, referral, and updates client’s CARES case.
• Maintains charts, files, and housing paperwork in an orderly fashion. 
• Always maintains clinical appropriateness.

Qualifications

What do I need to apply?

Education and Experience: High School Diploma required, bachelor’s degree in human services or related field preferred. 1-2 years’ experience in a related field assisting people with homelessness and obtaining permanent housing. 

• Must have working knowledge and insight into NYC housing resources including experience helping people find affordable housing and working with different NYC and NY State agencies and programs the facilitate permanent housing goals. 
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required,
• bi-lingual (Spanish) is a plus.
• Computer skills:  Basic competency in MS Word, Excel, Outlook and the internet
• Math Skills:  Ability to formulate simple financial budgets
• Physical Performance:  Ability to make home visits (walk distances, climb several flights of stairs, etc.)
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls
• Other Skills:  Ability to relate to the underserved, homeless and disabled populations. Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details.

• Equal Employment Opportunity Employer (EEOE)

  Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT WILL I BE DOING?

CHI is looking for a full-time Resident Support Specialist Supervisor for our Riverhead location.  You will be responsible for all aspects of management for Resident Support Specialist staff within emergency housing programs. Ensuring that quality services are provided effectively and in accordance with guidelines established by CHI, OTDA, Suffolk County Department of Social Services, and other funding sources as appropriate. 

•    Provide consistent supervision and support for all Resident Support Specialist staff.
•    Conduct 1 to 1 meetings with members of your team and update the performance goals, accomplishments, notes, and feedback in Paycom on a regular basis (weekly/bi-weekly).
•    Ensure RSS staff are up to date and in compliance with all required trainings. Provides on-site training and feedback as needed.
•    Responsible for scheduling and coverage of RSS shifts at location.
•    Act as a liaison for CHI by implementing timely and effective communication with outside entities. 
•    De-escalate potential crisis situations and document all situations and interventions.
•    Audit logs, incident reports, and all other required documentation to ensure compliance with applicable rules and regulations. Provides guidance on appropriate documentation to RSS staff.
•    Conduct fire drills and evacuate the building when necessary.
•    Ensure that the program is providing quality services and is compliant with program requirements.  
•    Educate clients about the program policies and procedures.
•    Prevent loss of income to CHI as a result of vacancy loss and lost shelter payments, property, etc.  
•    Assist the management team in communication as well as being an on-call supervisor.  

ANYTHING ELSE?   

• Salary: $24.04 hour- $50,003 annually
• Overtime available
• Open shifts: Tuesday – Saturday, 2 pm – 10 pm with on-call responsibilities

Apply online at Careers at CHI | Jobs in Housing & Human Services

WHY CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account

• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

WHAT DO I NEED?

• Education:  High school diploma or GED required. Bachelor’s degree preferred.
• Experience: 2+ years’ experience providing management services or experience in a human services field.
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Bi-lingual (Spanish) is a plus.
• Computer Skills:  Basic competency in MS Windows, MS Office, and internet usage.
• Physical Performance:  Ability to tour properties, walk distances, climb stairs, etc.
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls.
• Other Skills:  Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details.  Must be even-tempered, have good negotiation skills, and the ability to meet unexpected deadlines.  Effective time management skills

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT WILL I BE DOING?

CHI is looking for a full-time Case Manager for our Commack location. You will be responsible for ensuring that all program participants are provided with the services necessary to promote personal and economic independence, to have skills required to obtain, maintain, and retain permanent housing, and are living in well-maintained units. This is accomplished by performing the following functions:

• Adhere to and enforce program regulations, policies, and procedures. Ensure that all clients are receiving quality services that are following the program requirements.
• Assist clients in developing an Independent Living Plan (ILP) by identifying needs and goals. Evaluate client progress on short- and long-term goals.
• Provide information, referrals, counseling, crisis intervention, direct service, and advocacy services for all clients.
• Develop and maintain a resource network for referrals as related to the needs of the individuals being served in supervised programs. Collaborate with DSS and other service providers to assist clients in fulfilling ILP and program requirements.
• Assist clients with direct services such as current and projected client budget, current resume as appropriate, assistance with ADL skills, etc.
• Responsible for face-to-face meetings with clients.
• Inspect living space regularly as required by the program to assess clients ADL needs and program compliance to assist clients with maintaining housing.
• Limit and document improper use of agency resources by clients such as unit damages, furniture, or appliances.
• Evaluate, document, and inform the direct supervisor of physical plant needs of the housing unit and/or common areas.
• Complete discharge plans with clients.
• Submit all internal and external reports in a timely and correct manner as required by funding agencies and/or CHI (housing logs, unit inspection sheets, progress notes, ILPs, authorization forms required by DSS, special projects, etc.). Maintain charts and files in an orderly fashion.

ANYTHING ELSE?

• Salary: Bachelor’s degree: $24.04, Master’s degree: $26.45
• Overtime available
• Open shifts: [Sunday – Thursday, 10 a.m. – 6 p.m.]

WHAT DO I NEED?

Education: Bachelor’s degree in human services or related field, Master’s degree in Social Work preferred. Extensive experience may be substituted for educational requirement.
Experience: Two years’ experience working in a related field such as homelessness or housing preferred.
Communication: Excellent verbal and written communication skills. Proficiency in English required, bi-lingual (Spanish) is a plus.
Computer Skills: Basic competency in MS Windows, MS Office, and internet usage.
Math Skills: Ability to formulate simple financial budgets.
Physical Performance: Ability to tour property, walk distances, and climb stairs.
Reasoning Ability: Ability to prioritize, make appropriate decisions, and judgment calls.
Other Skills: Ability to relate to the underserved, homeless, and disabled populations. Ability to work independently and as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details. 

WHY CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT DOES CHI OFFER?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

JOB SUMMARY

Responsible for ensuring that all program participants are provided with the services necessary to locate, acquire, maintain, and retain permanent housing.    Provide landlord outreach and advocacy, housing leads and applications.  Is knowledgeable about and accurately completes applications for housing subsidy programs.

Pay: $24.04 an hour

FLSA: Non-exempt. Eligible for overtime. 

Schedule: Tuesday-Saturday 9am-5pm with late days on Wednesdays 11am-7pm (Sunday and Monday off).

Schedule: Sunday-Thursday 9am-5pm with late days on Mondays 11am-7pm (Friday and Saturday off).

Location: Bronx, NY

JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS

           These duties are essential and specific to the successful implementation of this position.

•     Adheres to and enforces program regulations, policies, and procedures. Ensures that all clients are receiving quality services that are in compliance with the program.
• Assists clients in locating housing within their specified budgets.
• Provides information, referrals, direct service, and advocacy services for local housing pool.
• Develops and maintains a resource network for referrals as related to the housing; realtors, landlords, housing complexes and local Section 8 offices.
• Is familiar with NYC and NYS housing subsidy programs, supportive housing options, SROs and affordable housing.
• Collaborates with DHS, property owners, and other service providers, and shelter Case Manager to assist families in fulfilling ILP and program requirements.
• Mediates between clients and property owners or representatives.     
• Responsible for collecting and reviewing Housing Logs and informing case managers of any concerns related to documents. 
• Completes Housing Packets and Shelter Supplement Program paperwork.
• Submits all internal and external reports in a timely and correct manner as required by funding agencies and/or CHI (housing logs, unit inspection sheets, progress notes, as required by CHI and DHS.
• Completes progress notes, referral, and updates client’s CARES case.
• Maintains charts, files, and housing paperwork in an orderly fashion. 
• Always maintains clinical appropriateness.

Qualifications

 What do I need to apply?

Education and Experience: High School Diploma required, bachelor’s degree in human services or related field preferred. 1-2 years’ experience in a related field assisting people with homelessness and obtaining permanent housing. 

• Must have working knowledge and insight into NYC housing resources including experience helping people find affordable housing and working with different NYC and NY State agencies and programs the facilitate permanent housing goals. 
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required,
• bi-lingual (Spanish) is a plus.
• Computer skills:  Basic competency in MS Word, Excel, Outlook and the internet
• Math Skills:  Ability to formulate simple financial budgets
• Physical Performance:  Ability to make home visits (walk distances, climb several flights of stairs, etc.)
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls
• Other Skills:  Ability to relate to the underserved, homeless and disabled populations. Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details.

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT WILL I BE DOING?

CHI is looking for a part-time Resident Support Specialist (RSS) for our Commack location. You will provide a safe, structured, and supervised environment for CHI residents and staff. The RSS coordinates and verifies client movement in the facility while also monitoring the client conduct and overall behavior during tour of duty. This is accomplished by performing the following functions:

• Maintain visibility to residents, staff, and visitors by wearing a safety monitor vest, ID badge, and professional attire.
• Screen all clients and visitors entering the facility.
• Perform bag searches upon intake and as required.
• Ensure clients abide by the facility, DSS, and OTDA policies and procedures.
• De-escalate potential crisis situations and document all interventions.
• Conduct rounds throughout the facility including hallways, stairwells, floors, bathrooms, and other common areas.
• Complete logs, incident reports, and all other required documentation.
• Perform administrative and receptionist duties at the operations/front desk.
• Monitor video surveillance cameras, fire prevention, detection alarm, and notification system.
• Support the running of fire drills; evacuate the building when necessary, utilize fire safety procedures.
• Assist with room preparation and turnover for new clients.
• Maintain inventory of cleaning and office supplies and ensure proper distribution.
• Inform management of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.).
• Support afterschool/evening activities as needed.

ANYTHING ELSE?

• Salary: $19.00 an hour (approximately $15,808 annually)
• Overtime available
• Open shifts: [Sat/Sun 12am-8am] [Sat/Sun 6pm-10pm] [Sat-Mon 4pm-12am]

Apply online: Careers at CHI | Jobs in Housing & Human Services

WHAT DO I NEED?

• Education:  High School Diploma or GED required.
• Experience:  1-2 years of experience working in related field preferred.
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Bi-lingual (Spanish) is a plus.
• Computer Skills: Basic competency in MS Windows, MS Office, and internet usage.
• Physical Performance: Ability to tour property, walk distances, and climb stairs.
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.
• Other Skills: Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details. Must be even-tempered, have good negotiation skills, and the ability to meet unexpected deadlines.

WHY CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT WILL I BE DOING?

CHI is looking for a full-time Resident Support Specialist (RSS) for our Commack location. You will provide a safe, structured, and supervised environment for CHI residents and staff. The RSS coordinates and verifies client movement in the facility while also monitoring the client conduct and overall behavior during tour of duty. This is accomplished by performing the following functions:

• Maintain visibility to residents, staff, and visitors by wearing a safety monitor vest, ID badge, and professional attire.
• Screen all clients and visitors entering the facility.
• Perform bag searches upon intake and as required.
• Ensure clients abide by the facility, DSS, and OTDA policies and procedures.
• De-escalate potential crisis situations and document all interventions.
• Conduct rounds throughout the facility including hallways, stairwells, floors, bathrooms, and other common areas.
• Complete logs, incident reports, and all other required documentation.
• Perform administrative and receptionist duties at the operations/front desk.
• Monitor video surveillance cameras, fire prevention, detection alarm, and notification system.
• Support the running of fire drills; evacuate the building when necessary, utilize fire safety procedures.
• Assist with room preparation and turnover for new clients.
• Maintain inventory of cleaning and office supplies and ensure proper distribution.
• Inform management of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.).
• Support afterschool/evening activities as needed.

ANYTHING ELSE?

• Salary: $19.00 an hour (approximately $39,520 annually)
• Overtime available
• Open shifts: [Tuesday – Saturday, 4 p.m. – 12 a.m.] [Friday – Tuesday, 4 p.m.-12 a.m.]

Apply to CHI:  Careers at CHI | Jobs in Housing & Human Services

WHAT DO I NEED?

• Education:  High School Diploma or GED required.
• Experience:  1-2 years of experience working in related field preferred.
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Bi-lingual (Spanish) is a plus.
• Computer Skills: Basic competency in MS Windows, MS Office, and internet usage.
• Physical Performance: Ability to tour property, walk distances, and climb stairs.
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.
• Other Skills: Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details. Must be even-tempered, have good negotiation skills, and the ability to meet unexpected deadlines.

WHY CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT WILL I BE DOING?

SERVICE AND CARE COORDINATION:

• Develop clinical partnerships with external providers and organizations that offer support, advocacy, and direct services for mental health issues, substance use, and trauma recovery.

• Provide linkages to community-based mental health care, substance use, and psycho-social supports and communicate with providers at referring agencies, as necessary.

• Lead monthly or quarterly group discussions and case conferences with other social service staff across the organization to discuss service modalities and behavioral management strategies and to troubleshoot difficult client cases.

• Develop a library of content that focuses on topics related to mental health, substance use, working with difficult populations, self-care, and other wellness skills development -communication, conflict resolution, and anger management.

• Continuously assess the learning needs of clinical staff and develop and implement learning objectives.

• Helps identify staff’s training needs and, in response, plans, develops, and/or conducts training toward maintaining and improving clinical staff competency and compliance with agency policy and procedure.

GENERAL DUTIES:

• Maintain detailed documentation of collateral, progress and group notes, and other reports.

• Collect and utilize data to provide informed decisions on training/education topics and services.

• Attend supervision to review and discuss issues affecting the broader unit.

• In coordination with the HR Training Unit, provide program position-specific content that can be incorporated into the onboarding and employee development process.

• Lead a committee to support frontline worker well-being and reduce burnout and high levels of stress.

• Supervise Social Work interns as a field instructor or task supervisor.

• Perform other duties as assigned by the supervisor.

• Screening and collecting referrals and information prior to assessment of client.

• Provide de-escalation, assessment, and linkage to individuals in crisis

• Conduct crisis assessments as part of CHI’s crisis response for children/adolescents with full range of DSM diagnosis including mental health and substance use.

WHAT DO I NEED?

• Education: MSW from an accredited university

• Licenses or Certificates: New York State Licensed Clinical Social Worker, SIFI

• Experience: 2-5 years providing clinical and educational services in an approved setting

• Communication: Excellent verbal and written communication skills. Proficiency in English is

required.

• Computer Skills: Excellent competency in Office365, HMIS, and other web-based sources

• Math Skills: Must be excellent.

• Physical Performance: Ability to tour properties, walk distances, climb stairs, etc.

• Reasoning Ability: Ability to prioritize, make appropriate decisions and judgment calls.

• Other Skills: Ability to work independently or as part of a team, be highly organized, assume

responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a

high level of attention to detail. Must be even-tempered and have good negotiation skills.

PREFERRED QUALIFICATIONS

• Experience: 5-10 years providing services for high-risk populations experiencing homelessness

• Credentials or Certificates: CASAC-M, Crisis Management

• Other Skills: Experience with trauma-informed care, motivational interviewing and conducting and

reviewing biopsychosocial assessments. Experience working with individuals with mental health

and/or substance use disorders. Experience developing and facilitating in-services, psycho educational groups, clinical resources, etc.

ANYTHING ELSE?

Salary: $75,000 annually (exempt)

Shift: Monday – Friday, 9 a.m. – 5 p.m.

Apply online at:  Careers at CHI | Jobs in Housing & Human Services

WHY CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off

• 2 personal days are awarded annually

• Health insurance and health reimbursement account

• Dental and vision plans

• Flexible spending account

• AFLAC supplemental insurance

• Voluntary plans

• Dependent Care Spending Account

• Working Advantage- Employee Perks

• 401(k) retirement plan

• Life insurance

• Employee Assistance Program

• Monthly training and career development plans

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT WILL I BE DOING?

CHI is looking for a full-time driver. You will be responsible for safely, appropriately, and judiciously transporting customers from CHI locations to various community facilities.

• Transports customers to various locations specified on Transportation Request with Agency van.
• Schedules daily routes, prioritizing trips to the Department of Social Service, Department of Labor, and housing appointments for customers.
• Maintains van in pristine condition, ensuring cleanliness inside and out.
• Monitors and schedules routine maintenance of van (inspections, oil changes, tire rotation, etc.)
• Reviews transportation requests with respective Supervisor.
• Maintains accurate documentation of runs; logging mileage and destinations.
• Adheres to proper use of company resources (cell phones, office supplies, vehicles, etc.).

•Must be able to multitask, be flexible, and maintain a high level of attention to details. Does not fraternize with customers; maintains a professional boundaries.
•Drives within posted speed limits and ensures that all passengers wear required safety belts.

ANYTHING ELSE?

• Salary: $20.20/hour (approximately $42,016 annually)
• Overtime available
• Open shifts: Monday – Friday, 8:30 a.m. – 4:30 p.m.

WHAT DO I NEED?

•Education: HS Diploma or GED preferred.
•Experience: Previous driving experience preferred.
•Certificates or Licenses: Valid NYS driver’s license and clean driving record.
•Communication: Proficiency in English required. Bi-lingual (Spanish) is a plus.
•Physical Performance: Ability to lift, carry, and move heavy objects, walk distances, and climb stairs.
•Reasoning Ability: make judgment calls, perform proper notifications, and make appropriate decisions.
•Other Skills: Ability to relate to the underserved, homeless, and disabled populations. Work independently or as part of a team, be organized, assume responsibility, work well under pressure, be flexible, and must be even-tempered, Ability to provide a safe, secure environment, and to identify and defuse conflicts until a CHI social services staff member provides professional intervention.

WHY CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT DOES CHI OFFER?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

JOB SUMMARY

The Program Director oversees the management and operations of the facility to ensure residents receive proper and appropriate services that promotes independence, self-sufficiency, and stabilization in a safe, healthy, and culturally sensitive residential environment; and staff are sufficiently equipped and resourced in a safe and healthy work environment. The Director ensures the facility structure, building conditions and maintenance practices are compliant with all applicable building and housing code and is monitored by 24/7 security; adequate staffing in accordance with DHS and OTDA regulations; and all required documentation and reporting are submitted correctly and on schedule to CHI, government agencies, funders, and other oversite agencies.

Pay: $85,000.00-$90,000.00 per year Salary

FLSA: Exempt- not eligible for overtime.

Schedule: Monday-Friday 8am-4pm,24/7 on call availability.

Location: Gowanus/Park Slope Brooklyn, NY

JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS

           These duties are essential and specific to the successful implementation of this position.

• Oversees all program operations to ensure success of the program in meeting client needs.
• Ensures compliance with DHS outcomes regarding placements, long term stayers, placement retention, facility standards, as well as CHI’s performance and quality assurance measurements.
• Oversees process, census, vocational services, case management, facilities, and housing placement services.
• Hires and reviews performance of all management staff.
• Ensures operations are following regulatory requirements (State OTDA / DHS / CHI).
• Provides leadership and direction to management staff, including Director of Social Services, Facility Manager, Security Manager, and permanent housing placement staff ensuring support is in place to ensure the success of the shelter.
• Interfaces with the community, neighborhood associations and other local service providers.
• Drives and monitors program results
• Completes program status reports
• Creates and monitor program corrective action plans when needed
• On Call 24 hours/7 days a week
• Other duties as assigned.

• PROGRAM MANAGEMENT

• Ensure compliance with funding contracts, partnership and service agreements, and all applicable city, state, and federal laws, rules, and regulations.
• Ensure program and contractual deliverables are met. Evaluate program performance and productivity outcomes and develop enhancement strategies for underperforming areas. Ensure CHI program KPIs are aligned with metrics and deliverables.
• Update and maintain Policy and Procedure manuals in compliance with DHS shelter operations guidance and CHI policies. Disseminate and enforce policies and procedures to all site staff.
• Assist with procurement and contract administration activities by ensuring accurate scopes of work and program deliverables for the site.
• Ensure proper and timely follow-up for Priority 1 and 2 incidents with clients, and timely reporting to DHS and CHI.
• Ensure staff are properly trained and certified per OTDA and DHS rules, including one-time and recurring trainings and certifications.
• Ensure site staff adheres to CHI code of conduct and abide by contractual, city, state, and federal rules and regulations.

• FACILITIES MANAGEMENT

• Ensure facility is code compliant with HPD, DOB, DHS, DOHMH, and OTDA.
• Ensure facility is staffed per OTDA and DHS rules, including 24/7 on-site security.
• Ensure a safe, clean, and healthy residential environment for residents; and a safe, clean, and productive environment for staff.
• Ensure facility maintenance practices meets COVID standards and are consistent with OTDA, DHS, DOHMH, and US OMH guidelines.
• Ensure facility is sufficiently equipped, stocked, and staffed for daily meals, daily cleaning, weekly towel and linen services, and issuance of DHS care kits upon request.
• Ensure transportation services for residents are always available for housing and medical appointments and emergency situations through MTA MetroCard or car service.

• SUPERVISION and GENERAL DUTIES

• Conduct 1 to 1 meetings with members of your team and update the performance goals, accomplishments, notes, and feedback in Paycom on a regular basis (weekly/bi-weekly).
• Troubleshoot difficult resident cases; intervene and directly assist in special needs cases.
• Document interactions and communications with and on behalf of residents in CARES and AWARDS.
• Perform other duties as assigned by the VP of Housing, Chief Housing Officer or Chief Executive Officer.

Qualifications

What do I need to apply?

Education and Experience: Master’s Degree in Social Work or similar field required. Combination of five years of experience in social services with at least three years of supervisory experience in social work or human services, program administration, and facilities management. Experience with immigrants and immigration issues prioritized.

In lieu of a Masters degree a candidate must have a bachelors degree in human services in addition to 5+ years of supervisory experience in human services.

• Communication: Professional and impeccable verbal and written communication skills. Proficiency in English required, multi-lingual and Spanish proficiency prioritized.
• Computer skills: Professional and expert competency in MS Word, Excel, Outlook, and the internet. Experience with CARES, HOME, CAPS, and AWARDS prioritized.
• Math Skills: Ability to develop and manage program budgets.
• Physical Performance: Ability to make unit visits (walk distances, climb stairs, etc.)
• Reasoning Ability: Ability to prioritize, make appropriate decisions and judgment calls
• Other Skills and Experience:
  • Extensive experience working with homeless individuals and people living with health and/or mental health issues and substance use. Ability to engage residents.
  • Extensive experience managing and developing complex programs, and performance management and improvement.
  • Extensive experience with contract administration and compliance management.
  • Strong negotiation and collaboration skills with government entities, funders, community leaders, and businesses. Ability to build and sustain partnerships with external service providers and community-based organizations.

• Equal Employment Opportunity Employer (EEOE)

  Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT WILL I BE DOING?

CHI is looking for a full-time Program Manager based out of our Commack location.  As Program Manager, you will be responsible for all aspects of social work services within the respective program in Suffolk County, ensuring that quality housing services are provided effectively and in accordance with guidelines established by CHI, HUD, Section 8, Suffolk County Department of Social Services, and other funding sources as appropriate.

• Ensure assigned supervised program is providing quality services and is compliant with program requirements. 

• Promote sound social work practices through supervision including case consultations, case file reviews, and employee performance appraisals. 

• Ensure the shelter meets New York State OTDA license requirements and standard operating regulations.

• Maintain accurate records related to annual state inspections.

• Provide regular supervision for staff on site; Case Managers, Food Handler, Resident Support Staff (RSS), Housing Specialist, and other managers.

• Conduct 1 to 1 meetings with members of your team and update the performance goals, accomplishments, notes, and feedback in Paycom on a regular basis (weekly/bi-weekly).

• Ensure the timely and correct submission of all internal and external reports in the manner required by funding agencies and/or CHI (housing logs, client contact sheets, unit inspection sheets, progress notes, authorization forms, census reports, etc.).

• Inform Emergency Housing Director of any program or agency wide deficiencies.

• Develop and maintain a resource network for referrals as related to the needs of the individuals being served at the shelter.

• Provide crisis intervention as appropriate.

• Prevent loss of income to CHI as a result of vacancy loss, lost shelter payments, and/or DSS housing sanctions.  Adheres to proper use of company resources (cell phones, office supplies, internet, etc.).

• Coordinate admission and discharge processes.  Act as a liaison with agencies responsible for referring eligible clients.

• Maintain professional appropriateness at all times.

• Participate in the hiring process, initial and annual employee evaluations, and disciplinary measures for direct reports. 

• Responsible to oversee appropriate coverage and payroll procedures within department. Provide on-call coverage as needed.

• Ensure that all staff maintain mandated and recommended trainings.

• Act as an agency representative to external partners.

WHAT DO I NEED?

Education:  Master’s Degree in Social Work or similar field required. Five years' experience with two years supervisory in client services and program administration. 

In lieu of a Master's degree, a candidate must have a Bachelor's degree in human services.

Experience:  Seven years of experience in social services with three years supervisory in client services and program administration.

Certificates or Licenses: Valid driver’s license required. New York State Social Work License preferred.

Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Bi-lingual (Spanish) is a plus.

Computer Skills:  Basic competency in MS Windows, MS Office, and internet usage. Knowledge of Foothold Awards system a plus.

Math Skills: Ability to formulate simple budgets.

Physical Performance:  Ability to tour properties, walk distances, climb stairs, etc.

Reasoning Ability:  Ability to prioritize, make appropriate decisions, and judgment calls.

Other Skills:  Ability to relate to the underserved, homeless, and disabled populations. Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details.  Must be even-tempered, supervise effectively, have good negotiation skills, and the ability to meet unexpected deadlines.

ANYTHING ELSE?

• Salary: $79,000 – $85,000 annual salary      

• Exempt

• Monday – Friday, 8 am – 4 pm – 24/7 on-call

WHY CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off

• 2 personal days awarded annually 

• Health insurance and health reimbursement account 

• Dental and vision plans

• Flexible spending account

• AFLAC supplemental insurance

• Voluntary plans

• Dependent Care Spending Account

• Working Advantage- Employee Perks

• 401(k) retirement plan

• Life insurance

• Employee Assistance Program

• Monthly trainings and career development plans

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT WILL I BE DOING?

CHI is looking for a full-time Resident Support Specialist Supervisor for our Commack location.  You will be responsible for all aspects of management for Resident Support Specialist staff within emergency housing programs. Ensuring that quality services are provided effectively and in accordance with guidelines established by CHI, OTDA, Suffolk County Department of Social Services, and other funding sources as appropriate. 

•    Provide consistent supervision and support for all Resident Support Specialist staff.
•    Conduct 1 to 1 meetings with members of your team and update the performance goals, accomplishments, notes, and feedback in Paycom on a regular basis (weekly/bi-weekly).
•    Ensure RSS staff are up to date and in compliance with all required trainings. Provides on-site training and feedback as needed.
•    Responsible for scheduling and coverage of RSS shifts at location.
•    Act as a liaison for CHI by implementing timely and effective communication with outside entities. 
•    De-escalate potential crisis situations and document all situations and interventions.
•    Audit logs, incident reports, and all other required documentation to ensure compliance with applicable rules and regulations. Provides guidance on appropriate documentation to RSS staff.
•    Conduct fire drills and evacuate the building when necessary.
•    Ensure that the program is providing quality services and is compliant with program requirements.  
•    Educate clients about the program policies and procedures.
•    Prevent loss of income to CHI as a result of vacancy loss and lost shelter payments, property, etc.  
•    Assist the management team in communication as well as being an on-call supervisor.  

ANYTHING ELSE?   

• Salary: $24.04 hour- $50,003 annually
• Overtime available
• Open shifts: Tuesday – Saturday, 5 pm – 1 am with on-call responsibilities

WHAT DO I NEED?

• Education:  High school diploma or GED required. Bachelor’s degree preferred.
• Experience: 2+ years’ experience providing management services or experience in a human services field.
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Bi-lingual (Spanish) is a plus.
• Computer Skills:  Basic competency in MS Windows, MS Office, and internet usage.
• Physical Performance:  Ability to tour properties, walk distances, climb stairs, etc.
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls.
• Other Skills:  Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details.  Must be even-tempered, have good negotiation skills, and the ability to meet unexpected deadlines.  Effective time management skills

WHY CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account

• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

Description:

Community Housing Innovations (CHI) offers structured, supervised internship opportunities for students seeking an educational field placement in housing, homelessness, and human services settings.

Internships are an academic learning experience designed to support professional development while meeting university field education requirements. Interns gain hands-on experience in case management support, housing navigation, psychosocial group activities, and crisis response under the guidance of qualified, credentialed supervisors.  

Interns are integrated into program teams as learners and observers and are supported through intentional onboarding, supervision, and reflective practice. Internships are unpaid and completed for academic credit in partnership with the student’s college or university.

What Interns Can Expect:

• Supervision by licensed and experienced professionals
• Structured onboarding and orientation
• Learning activities aligned with academic objectives
• Exposure to micro, mezzo, and macro practice environments
• Ongoing support throughout the placement

Background Check & Onboarding Requirements:

All interns must complete a required background screening before starting their placement. Clearance is coordinated by CHI Human Resources and provided at no cost to the student.

The clearance process may take up to 3-4 weeks, so early outreach is strongly encouraged. Interns must also complete onboarding requirements, including orientation and required training, before beginning their placement.

Qualifications

Entry-Level Qualifications and Requirements:

• Education: pursuing a Bachelor’s or Master's degree in Social Work. 
• Communication: Excellent verbal and written communication skills. Proficiency in English required, multilingual and Spanish proficiency prioritized.
• Computer skills: Competency in Microsoft Word, Excel, Outlook, and other web-based services.
• Math Skills: Ability to formulate simple financial functions.
• Physical Performance: Ability to visit units (walk distances, climb stairs, etc.)
• Reasoning Ability: Ability to prioritize, make appropriate decisions, and judgment calls.

Other Skills: 

• Experience working with individuals and people living with health and/or mental health issues and substance use. Ability to engage residents.
• Ability to work independently and as part of a team.
• Must be highly organized, be willing to assume responsibility, work well under pressure, meet deadlines, multitask, detail-oriented, and be flexible.

Job-Related Duties – Essential Functions:
These duties are essential and specific to the successful implementation of this position.
 

Service and Care Coordination:

• Ensure clients receive appropriate quality services per CHI principles and program requirements.
• Utilize service and care plans that provide customized information, crisis intervention, direct service, and advocacy services. Coordinate linkages to external and community-based services.
• Maintain a resource network for referrals as related to the clients' service needs.
• Meet with clients in assigned caseload at least once a week to assess progress with service and care plans.
• Participate in weekly room inspections to ensure healthy hygiene and housekeeping, and mitigate behaviors that compromise the client's health and safety.
• Review discharge plans and support continued enrollment and participation in public benefits and service linkages to community-based organizations.
• Support assigned caseload with enrollment in and receiving eligible benefits and programs.
• Encourage follow-through with appointments, documentation submissions, and other required activities to maintain enrollment and participation in benefits.

General Duties:

• Document interactions and communications with clients in AWARDS.
• Perform other duties as assigned by the field or task supervisor.

Placement-Related Duties: 

• Attendance and Punctuality: Punctual and regular attendance.
• Attitude and Courtesy: Is respectful and courteous to others and is cooperative. Is attentive to the concerns, ideas, and issues expressed by others. Shows consideration for and values the opinions of clients, other staff, and the general public.
• Communication: Uses appropriate internal and external, written and verbal communication skills.
• Confidentiality: Can be relied upon to maintain customer and agency confidentiality. 
• Creativity and Innovation: Proposes creative ideas and seeks out better methods.
• Decision-making Skills: Demonstrates proper judgment and decision-making skills. Secures relevant information, appropriately identifies causes of problems, and takes or recommends an appropriate course of action.
• Flexibility: Demonstrates a willingness to follow instructions and accept assignments as appropriate to meet the needs of the agency, its customers, and clients.
• Fiscal Responsibility: Is careful with agency resources. Uses materials and equipment in a cost-effective manner. Limits and documents improper use of agency resources.
• Knowledge: Demonstrates understanding of the principles, methods, and processes needed to perform assigned tasks.
• Performance: Meets productivity standards. Has the ability to implement and follow a project through to completion in a timely fashion. Produces neat, accurate, and thorough work. Can perform under pressure, within deadlines, and has the ability to work independently and to prioritize. Can begin and complete tasks without assignment and repeated oversight.
• Maintains charts and files in an orderly fashion.
• Professional Development: Shows ambition and interest in pursuing development; expands on skills.
• Response to Supervision and Training: Listens effectively; seeks, accepts, and integrates into his/her daily routine constructive criticism, advice, and guidance.
• Reliability in Reporting: Submits all internal and external reports in a timely and correct manner as required by funding agencies and/or CHI, and ensures information is accurate.
• Safety Practices: Knows and observes safe working conditions, maintains safe work practices, and makes the field or task supervisor aware of any unsafe conditions. Be comfortable with conducting room searches.
• Teamwork: Encourages, enhances, and contributes to group efforts for the betterment of the entire agency and assists, as necessary.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT WILL I BE DOING?

CHI is looking for a full-time Resident Support Specialist (RSS) for our Middle Island location. You will provide a safe, structured, and supervised environment for CHI residents and staff. The RSS coordinates and verifies client movement in the facility while also monitoring the client conduct and overall behavior during tour of duty. This is accomplished by performing the following functions:

• Maintain visibility to residents, staff, and visitors by wearing a safety monitor vest, ID badge, and professional attire.
• Screen all clients and visitors entering the facility.
• Perform bag searches upon intake and as required.
• Ensure clients abide by the facility, DSS, and OTDA policies and procedures.
• De-escalate potential crisis situations and document all interventions.
• Conduct rounds throughout the facility including hallways, stairwells, floors, bathrooms, and other common areas.
• Complete logs, incident reports, and all other required documentation.
• Perform administrative and receptionist duties at the operations/front desk.
• Monitor video surveillance cameras, fire prevention, detection alarm, and notification system.
• Support the running of fire drills; evacuate the building when necessary, utilize fire safety procedures.
• Assist with room preparation and turnover for new clients.
• Maintain inventory of cleaning and office supplies and ensure proper distribution.
• Inform management of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.).
• Support afterschool/evening activities as needed.

ANYTHING ELSE?

• Salary: $19.00 an hour (approximately $39,520 annually)
• Overtime available
• Open shifts: [Monday – Friday, 4 pm – 12 am] 

WHAT DO I NEED?

• Education:  High School Diploma or GED required.
• Experience:  1-2 years of experience working in related field preferred.
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Bi-lingual (Spanish) is a plus.
• Computer Skills: Basic competency in MS Windows, MS Office, and internet usage.
• Physical Performance: Ability to tour property, walk distances, and climb stairs.
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.
• Other Skills: Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details. Must be even-tempered, have good negotiation skills, and the ability to meet unexpected deadlines.

WHY CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT WILL I BE DOING?

CHI is looking for a full-time Recreation/Education Specialist for our Commack location. You will be responsible for maintaining attendance and transportation records of school aged children and completing STAC and DSS transportation forms. The duties also include coordinating and facilitating educational programs for adults and children as well as organizing fundraisers and completing applications for local grants. The Recreation Education Specialist will network with outside agencies to promote and improve programming within the site. This is accomplished by performing the following functions:

• Assess educational needs of children and adults.
• Assist children and families with school enrollment.
• Act as a liaison with DSS to ensure transportation is in place.
• Attend CSE meetings and superintendent meetings as deemed appropriate.
• Develop programs to enhance academic performance such as tutoring and homework assistance.
• Act as a liaison between school districts and families.
• Plan, organize, implement, and coordinate facility activities and recreational programs after school, weekends, and on school breaks. Provide transportation to events as within agency guidelines.
• Coordinate transportation for other activities for children.
• Seek and act as a liaison with community agencies and resources.
• Assist adults with meeting vocational/employment goals.
• Coordinate training, education, job placement, and resources for customers to secure employment or training.
• Assist adults in developing an employment portfolio.
• Facilitate employment trainings for customers and staff through outside agencies.
• Assist and support Case Manager(s).
• Solicit donations in coordination with supervisor.
• Develop and/or assist with camp program (site specific).

ANYTHING ELSE?

• Salary: $20.00/hour approximately $41,600 annually
• Open shifts: Monday – Friday (September – July, 10 a.m. – 6 p.m.) and Monday – Friday (July – September, 8 a.m. – 4 p.m.)

WHAT DO I NEED?

• Education:  Bachelor’s Degree in education or related field, extensive experience may be substituted for educational requirement.
• Experience:  Knowledge of community resources required. One to two years' experience in the homelessness, housing, human services, or a related field preferred.
• Certificates or Licenses:  Valid driver’s license.
• Insurance:  Valid automobile insurance.
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Bi-lingual (Spanish) is a plus.
• Computer Skills:  Basic competency in MS Windows, MS Office, and on the Internet.
• Math Skills:  Ability to formulate simple financial budgets.
• Physical Performance:  Ability to tour properties, walk distances, climb stairs, etc.
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls.
• Other Skills:  Ability to relate to the underserved, homeless and disabled populations. Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details. 

WHY CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account

• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT WILL I BE DOING?

CHI is looking for a full-time Resident Support Specialist Supervisor for our Wading River location.  You will be responsible for all aspects of management for Resident Support Specialist staff within emergency housing programs. Ensuring that quality services are provided effectively and in accordance with guidelines established by CHI, OTDA, Suffolk County Department of Social Services, and other funding sources as appropriate. 

•    Provide consistent supervision and support for all Resident Support Specialist staff.
•    Conduct 1 to 1 meetings with members of your team and update the performance goals, accomplishments, notes, and feedback in Paycom on a regular basis (weekly/bi-weekly).
•    Ensure RSS staff are up to date and in compliance with all required trainings. Provides on-site training and feedback as needed.
•    Responsible for scheduling and coverage of RSS shifts at location.
•    Act as a liaison for CHI by implementing timely and effective communication with outside entities. 
•    De-escalate potential crisis situations and document all situations and interventions.
•    Audit logs, incident reports, and all other required documentation to ensure compliance with applicable rules and regulations. Provides guidance on appropriate documentation to RSS staff.
•    Conduct fire drills and evacuate the building when necessary.
•    Ensure that the program is providing quality services and is compliant with program requirements.  
•    Educate clients about the program policies and procedures.
•    Prevent loss of income to CHI as a result of vacancy loss and lost shelter payments, property, etc.  
•    Assist the management team in communication as well as being an on-call supervisor.  

ANYTHING ELSE?   

• Salary: $24.04 hour- $50,003 annually
• Overtime available
• Open shifts: Saturday – Wednesday, 4 pm – 12 am with on-call responsibilities

Apply online at Careers at CHI | Jobs in Housing & Human Services

WHAT DO I NEED?

• Education:  High school diploma or GED required. Bachelor’s degree preferred.
• Experience: 2+ years’ experience providing management services or experience in a human services field.
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Bi-lingual (Spanish) is a plus.
• Computer Skills:  Basic competency in MS Windows, MS Office, and internet usage.
• Physical Performance:  Ability to tour properties, walk distances, climb stairs, etc.
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls.
• Other Skills:  Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details.  Must be even-tempered, have good negotiation skills, and the ability to meet unexpected deadlines.  Effective time management skills

WHY CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account

• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT WILL I BE DOING?

CHI is looking for part-time Resident Support Specialists (RSS) for our Riverhead location. You will provide a safe, structured, and supervised environment for CHI residents and staff. The RSS coordinates and verifies client movement in the facility while also monitoring the client conduct and overall behavior during tour of duty. This is accomplished by performing the following functions:

• Maintain visibility to residents, staff, and visitors by wearing a safety monitor vest, ID badge, and professional attire.
• Screen all clients and visitors entering the facility.
• Perform bag searches upon intake and as required.
• Ensure clients abide by the facility, DSS, and OTDA policies and procedures.
• De-escalate potential crisis situations and document all interventions.
• Conduct rounds throughout the facility including hallways, stairwells, floors, bathrooms, and other common areas.
• Complete logs, incident reports, and all other required documentation.
• Perform administrative and receptionist duties at the operations/front desk.
• Monitor video surveillance cameras, fire prevention, detection alarm, and notification system.
• Support the running of fire drills; evacuate the building when necessary, utilize fire safety procedures.
• Assist with room preparation and turnover for new clients.
• Maintain inventory of cleaning and office supplies and ensure proper distribution.
• Inform management of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.).
• Support afterschool/evening activities as needed.

WHAT DO I NEED?

• Education:  High School Diploma or GED required.
• Experience:  1-2 years of experience working in related field preferred.
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Bi-lingual (Spanish) is a plus.
• Computer Skills: Basic competency in MS Windows, MS Office, and internet usage.
• Physical Performance: Ability to tour property, walk distances, and climb stairs.
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.
• Other Skills: Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details. Must be even-tempered, have good negotiation skills, and the ability to meet unexpected deadlines.

ANYTHING ELSE?

• Salary: $19.00 per hour (approximately $15,808 annually)
• Overtime available
• Open shifts: [Saturday – Sunday, 12 a.m. – 8 a.m.] [Saturday – Sunday, 8 a.m. – 4 p.m.

WHY CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT DOES CHI OFFER?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

• JOB SUMMARY

  The Case Manager Part Time provides onsite supportive case management services to tenants of permanent affordable housing to ensure housing stability through development and enhancement of self-sufficiency and independent living skills. The program focuses on 42 low-income ELLA tenants residing within the building.

Pay: $24.04-$26.44 an hour- approx. $30,000-$32,997. annually.

FLSA: Non-exempt. Eligible for overtime.

Schedule: 10am-6pm Thursday – Friday 9am-5pm Saturday.(24 hours a week)

Location:  Bronx, NY

JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS

These duties are essential and specific to the successful implementation of this position.

TENANT SUPPORT SERVICES

• Conduct tenant intake and needs assessment to determine independent living strengths and weaknesses.  Develop independent living plans (ILPs) to ensure housing stability when relevant.
• Provide case management to tenants in accordance with ILPs to track progress and milestone achievements.
• Link tenants to community providers to address service needs such as health, mental health, substance use, benefits advocacy, food and nutrition, childcare and youth education support, legal advocacy and services.
• Connect tenants to employment support services such as resume building, interviewing skills development, and job skills development.
• Advocate on behalf of tenants for entitlements and benefits, employment opportunities, and community-based services.
• Ensure proper and timely follow-up for incidents reporting to DHS and CHI.
• Comply with funding contracts, partnership and service agreements, and all applicable city, state, and federal laws, rules and regulations. Complete corrective action plans as directed by Program Director.
• Attend training and obtain certifications per OTDA and DHS rules, including one-time and recurring trainings and certifications.

HOUSING STABILITY SERVICES

• Counsel and assist tenants to pay rent timely. Assist tenants in managing rent arrears payment agreements as needed.
• Engage tenants in activities and workshops that promote self-sufficiency such as Workforce Development, financial literacy and money management, computer literacy, resume building, interviewing skills and job skills development.
• Promote healthy and hygienic housekeeping habits through workshops and other activities.
• Counsel tenants on good neighbor practices.
• Coordinate with Property Management to ensure essential services, including heat, hot water, electric and plumbing, are operational.

OTHER

• Ensure proper and timely follow-up for incident reporting to CHI.
• Ensures the timely and correct submission of all internal and external reports in the manner required by funding agencies and/or CHI (Census (both CHI and HV), Dashboards, Incident reports (IRC and OTDA), Corrective Action Plan (CAP) housing logs, client contact sheets, unit inspection sheets, progress notes, authorization forms, admission and discharge sheets, census reports, etc
• Perform other tasks as assigned by the Program Director.

Qualifications

ENTRY LEVEL QUALIFICATIONS AND REQUIREMENTS

• Education:  Bachelor’s Degree in Social Work or Counseling preferred. 3+ years of experience working in supportive housing or a similar field can override the education requirement. 
• Experience:  Three (3) years of experience social work or human services, case management, or tenant support.
• Communication:  Professional verbal and written communication skills.
• Computer skills:  Professional competency in MS Word, Excel, Outlook and the internet.  Experience with Foothold AWARDS prioritized.
• Math Skills:  Ability to develop and manage household budgets.
• Physical Performance:  Ability to make unit visits (walk distances, climb stairs, etc.)
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls
• Other Skills and Experience: 
  • Experience working with homeless, formerly homeless, at-risk of homelessness, and low-income households.
  • Experience in needs assessment, service referrals, crisis intervention, conflict mediation, and de-escalation.  Behavioral management and motivational interviewing a plus.
  • Knowledge and understanding of NYC tenancy rights.
  • Ability to work independently and as part of a team. Ability to build and lead a team.
  • Strong organizational skills, attention to detail, ability to multi-task, and work in a fast-paced and demanding work environment.

  • Equal Employment Opportunity Employer (EEOE)

    Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT DOES CHI OFFER?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

JOB SUMMARY

 The Case Management Supervisor is part of the human service leadership team that manages and monitors the development and execution of service and care plans for residents to provide a supportive and empowering environment that fosters stabilization, independence and self-reliance, and skills development. The Case Management Supervisor leads a team of Case Managers and ensures that service and care plans are up to date and customized to resident needs. The Supervisor coordinates resources and develops partnerships with community-based services to support their team in implementing service and care plans and provides direct supervision and guidance to their team members.

Pay: $66,300. annual salary.

FLSA: Exempt. Not eligible for overtime.

Schedule: Tuesday, Thursday – Saturday 8am-4pm Wednesday 11am-7pm (Sunday and Monday off)

Location: Sheepshead Bay Brooklyn, NY

JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS

           These duties are essential and specific to the successful implementation of this position.

SERVICE AND CARE COORDINATION

• Ensure residents receive quality and appropriate services per organizational principles and program requirements.
• Review service and care plans to ensure plans are customized to the needs of the residents, aligned to their biopsychosocial assessments, and promote independence and long-term stability.
• Develop partnerships and service agreements with external providers and organizations that offer support, advocacy and direct services for immigration and citizenship issues, legal issues, health and mental health issues, childcare and youth services, public benefits and donations, employment opportunities, educational and vocational services.
• Ensure residents are actively engaged in public benefits and city programs in accordance with DHS requirements and are meeting program requirements.
• In Family Shelters ensure school-age children receive transportation services, school transfers, and ESL/ELL and IEP curriculum as needed.
• Develop and maintain a resource network for referrals as related to service needs of residents.
• Ensure Case Managers leverage external services in service and care plan development and implementation; advocate with providers to secure services where needed.
• Ensure residents maintain healthy hygiene and housekeeping. Ensure residents who exhibit behaviors that compromise their health and the safety of others are engaged with Social Workers and external resources and services.
• Review discharge plans to ensure continued enrollment and participation in public benefits and service linkages to community-based organizations are in place.

SUPERVISION

• Review performance and productivity of Case Managers; provide constructive feedback, guidance, and technical assistance to team members around performance, professional development, and knowledge and skills development. Provide performance evaluations per Paycom.
• Troubleshoot difficult resident cases; intervene and directly assist in special needs cases.
• Conduct 1 to 1 meetings with members of your team and update the performance goals, accomplishments, notes, and feedback in Paycom on a regular basis (weekly/bi-weekly).
• Ensure Case Managers adhere to CHI code of conduct and abide by contractual, city, state, and federal rules and regulations.

GENERAL DUTIES

• Document interactions and communications with and on behalf of residents in CARES and AWARDS.
• Perform other duties as assigned by supervisor and Program Director.

Qualifications

What do I need to apply?

Education and Experience: Bachelor’s degree in Social Work or Psychology required. Five (5) years of experience plus two (2) years of supervisory experience in social services for clients. Experience with immigrants and immigration issues prioritized.

Minimum of seven (7) years of case management experience and three (3) years of supervisory experience in the past ten (10) years may be substituted for educational requirement.

• Communication: Professional verbal and written communication skills. Proficiency in English required, multi-lingual and Spanish proficiency prioritized.
• Computer skills: Professional competency in MS Word, Excel, Outlook and the internet. Experience with CARES, HOME, CAPS, and AWARDS prioritized.
• Math Skills: Ability to formulate simple financial budgets and coach budget management skills.
• Physical Performance: Ability to make unit visits (walk distances, climb stairs, etc.)
• Reasoning Ability: Ability to prioritize; make appropriate decisions and judgment calls.
• Other Skills:
  • Experience working with homeless individuals and people living with health and/or mental health issues and substance use. Ability to engage residents.
  • Extensive experience with service and care plan development and implementation.
  • Experience in building partnerships and sustaining partnerships and collaborations with external service providers and community-based organizations.

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT DOES CHI OFFER?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

JOB SUMMARY

The Residential Aide Coordinates and ensures the overall safety and security of the facility. Coordinates and verifies client movement in the facility in conjunction with other operation staff, while also monitoring the client conduct and overall behavior during tour of duty.

Pay: $21.64 an hour- approx. $45,000 annually.

FLSA: Non-exempt. Eligible for overtime pay.

Schedule:  4pm-12am Wednesday – Sunday ( Monday and Tuesday off)

Schedule:  12am-8am Tuesday- Saturday  (Sunday and Monday off)

Location: Midtown Manhattan, NY

JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS

           These duties are essential and specific to the successful implementation of this position.

The Resident Support Specialist ensures the safety and security of all clients, visitors, staff, and property.  This is accomplished by performing the following functions:

• Maintains visibility to residents by wearing Safety Monitor vest and ID badge and inspects site through regular       tours of the property.
• Screens all clients and visitors to the facility.
• Enforces and educates clients on CHI, site and DSS policies, regulations, and rules with residents.
• Reviews video cameras and monitors area consistently.
• Provides limited crisis intervention and de-escalation to residents, when necessary, until CHI professional staff Case Managers, Program Managers or Director of Emergency Housing can be contacted and/or intervene.  Contacts supervisor and/or the proper authorities as needed.
• Maintains appropriate documentation accurately throughout shift, i.e., turn-over, census, logs, incident reports, case notes, etc.  
• Conducts inspections in accordance with OTDA/DSS standards by physically entering each unit to ensure proper attendance is recorded.
• Accepts resident referrals and reviews rules and regulations with new arrivals including but not limited to the rule of 2 bags per person upon intake.
• Submits all internal and external reports in a timely and correct manner as required by funding agencies and/or CHI (logs, notes, incident reports).  Maintains logs, office, and site in an orderly fashion.
• Informs Building Superintendent of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.).
• Preps vacant units for new placements. 
• Maintains proper usage of cleaning supplies and inventory.
• Facilitates and documents evacuation procedures, ( i.e. fire drills) as directed
• Preform administrative and reception duties at front desk when needed.
• At the direction of CHI staff, acts as a liaison between the agency and the community at large. 
• Other duties may be assigned by management as needed to ensure the successful operation of the program.

Qualifications

What do I need to apply?

Education and Experience: High School Diploma or GED preferred.

• Must be willing to work flexible hours, nights and/or weekends and overtime if necessary.
• Experience:  1-2 years of experience working in related field preferred.
• First Aid/CPR Certification- and Food Handler’s Certification required or needs to be obtained in first 60 days of employment.
• F-02 or F80 Fire Safety Coordinator certification, required (or ability to obtain certification within 30 days of employment)
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Multi-lingual and Spanish proficiency prioritized.
• Physical Performance: Ability to lift, carry, and move heavy objects (up to 50lbs), tour entire property, walk distances, and climb stairs (2-4 flights). 
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.

• Equal Employment Opportunity Employer (EEOE)

  Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT WILL I BE DOING?

CHI is looking for part-time Resident Support Specialist (RSS) for our Hyde Park location.

The Resident Support Specialist ensures the safety and security of all clients, visitors, staff and property.  This is accomplished by performing the following functions:

• Maintains visibility to residents by wearing Safety Monitor vest and ID badge and inspects site through regular tours of the property.  Reviews video cameras and monitors area consistently.
• Enforces CHI, site and DSS policies, regulations and rules with residents.
• Provides limited crisis intervention to residents when necessary, until CHI professional staff Case Managers, Program Managers or Director of Emergency Housing is able to be contacted and/or intervene.  Contacts supervisor and/or the proper authorities as needed.
• Maintains appropriate documentation accurately throughout shift, i.e. turn-over, census, logs, incident reports, case notes, etc.  
• Conducts unit inspections in accordance with OTDA/DSS standards by physically entering each unit to insure proper attendance is recorded.
• Accepts resident referrals and reviews rules and regulations with new arrivals including but not limited to the rule of 2 bags per person upon intake.  Perform bag searches upon intake, and as required by bag search requirement protocol. 
• Submits all internal and external reports in a timely and correct manner as required by funding agencies and/or CHI (logs, notes, incident reports).  Maintains logs, office and site in an orderly fashion.
• Support afterschool/evening activities as needed.  Provide oversight of outdoor and recreational events.  
• Informs Building Superintendent of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.).
• Preps vacant units for new placements. 
• Maintains proper usage of cleaning supplies and inventory
• Facilitates and documents evacuation procedures,( i.e. fire drills) as directed by Program Manager
• At the direction of CHI staff (Program Manager or Director of Emergency Housing), acts as a liaison between the agency and the community at large. 
• Other duties may be assigned by management as needed to ensure the successful operation of the program. 

ANYTHING ELSE?

• Salary: $18.00 per hour (approximately $14,976 annually)
• Open shift:
  • Part Time: Saturday – Sunday, 8 a.m. – 4 p.m.

WHY CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off
• 2 personal days awarded annually (effective Jan 1, 2023)
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

WHAT DO I NEED?

• Education:  High School Diploma or GED preferred. 1-2 years of experience in a related field may be substituted for high School diploma or GED equivalent.

• Experience:  1-2 years of experience working in related field preferred; if candidate has High School Diploma, GED or higher no work experience is required.   

• Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Bi-lingual (Spanish) is a plus.
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHY CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT DOES CHI OFFER?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

JOB SUMMARY

 The Social Worker is part of a human service team that develops and executes service and care plans for residents to provide a supportive and empowering environment that fosters stabilization, independence and self-reliance, and skills development. The Social Worker plays a key role in assessing resident needs, providing direct services, bridging residents to external service providers, and promoting healthy behaviors and practices amongst residents.

Pay: $66,300.00 annual salary.

FSLA: Exempt- not eligible for overtime.

Schedule: Monday-Friday 8am-4pm

Location: East Chestester Bronx, NY

JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS

           These duties are essential and specific to the successful implementation of this position.

SERVICE AND CARE COORDINATION

• Ensure residents receive quality and appropriate services per organizational principles and program requirements.
• Conduct comprehensive biopsychosocial assessment to identify immediate and long term needs in healthcare, food and nutrition, childcare and youth education, employment and vocation, immigration and citizenship status, English language proficiency, trauma care and recovery, and other social need as disclosed by residents.
• Coordinate with Case Managers to design service and care plans that correspond to biopsychosocial assessments and address human, health, education and employment, recovery and stability needs.
• Coordinate workshops and activities that enhance self-care and healthy habits, cultural and social adjustment, recovery and stabilization, and English language acquisition.
• Collaborate with external providers and organizations to assist residents with social and cultural adaptation, address social and human service needs, access preventive and remedial healthcare, and access to mental health services including trauma recovery and therapeutic counseling.
• Meet with residents in assigned caseload at least once a week to assess progress with service and care plans. Modify plans as needed.
• Coordinate with Case Managers to conduct weekly room inspections to ensure healthy hygiene and housekeeping practices.
• Coordinate with Case Managers on discharge plans to ensure needed service linkages and referrals to community-based organizations are in place.

INTERVENTION SERVICES

• Develop and facilitate workshops and activities with external service providers; monitor resident engagement and assess impact of activities and workshops to individual residents and the general resident population.
• Provide crisis intervention and de-escalation interventions as needed to ensure the safety of residents, staff, and visitors in the building. Follow-up with residents post Priority 1 and 2 incidents and bridge residents to services as needed.

GENERAL DUTIES

• Document interactions and communications with and on behalf of residents in CARES and AWARDS.
• Perform other duties as assigned by supervisor or Program Director.

Qualifications

What do I need to apply?

Education and Experience: Master’s Degree in Social Work, LMSW preferred. Three (3) years of experience in case management, counseling, or direct advocacy for clients in social service settings. Experience with immigrants and immigration issues prioritized.

• Communication: Excellent verbal and written communication skills. Proficiency in English required, multi-lingual and Spanish proficiency prioritized.
• Computer skills: Basic competency in MS Word, Excel, Outlook and the internet. Experience with CARES, HOME, CAPS, and AWARDS prioritized.
• Math Skills: Ability to formulate simple financial budgets.
• Physical Performance: Ability to make unit visits (walk distances, climb stairs, etc.)
• Reasoning Ability: Ability to prioritize, make appropriate decisions and judgment calls.
• Other Skills:
  • Experience conducting biopsychosocial and needs assessment surveys.
  • Experience in service and care plan design or trauma and recovery counseling.
  • Experience working with homeless individuals and people living with health and/or mental health issues and substance use. Ability to engage residents.
  • Experience facilitating workshops and group activities.
  • Ability to work independently and as part of a team.
  • Must be highly organized, be willing to assume responsibility, work well under pressure, meet deadlines, multi-task, detail-oriented, and be flexible.

    Equal Employment Opportunity Employer (EEOE)

    Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT WILL I BE DOING?

CHI is looking for a full-time Case Manager for our Riverhead location. You will be responsible for ensuring that all program participants are provided with the services necessary to promote personal and economic independence, to have skills required to obtain, maintain, and retain permanent housing, and are living in well-maintained units.

•    Adhere to and enforce program regulations, policies, and procedures. Ensure that all clients are receiving quality services that are following the program requirements.
•    Assist clients in developing an Independent Living Plan (ILP) by identifying needs and goals. Evaluate client progress on short- and long-term goals.
•    Provide information, referrals, counseling, crisis intervention, direct service, and advocacy services for all clients.
•    Develop and maintain a resource network for referrals as related to the needs of the individuals being served in supervised programs. Collaborate with DSS and other service providers to assist clients in fulfilling ILP and program requirements.
•    Assist clients with direct services such as current and projected client budget, current resume as appropriate, assistance with ADL skills, etc.
•    Responsible for face-to-face meetings with clients.
•    Inspect living space regularly as required by the program to assess clients ADL needs and program compliance to assist clients with maintaining housing.
•    Limit and document improper use of agency resources by clients such as unit damages, furniture, or appliances.
•    Evaluate, document, and inform the direct supervisor of physical plant needs of the housing unit and/or common areas.
•    Complete discharge plans with clients.
•    Submit all internal and external reports in a timely and correct manner as required by funding agencies and/or CHI (housing logs, unit inspection sheets, progress notes, ILPs, authorization forms required by DSS, special projects, etc.). Maintain charts and files in an orderly fashion.

ANYTHING ELSE?

• Salary: Bachelor’s degree: $24.04, Master’s degree: $26.45
• Overtime available
• Open shifts: [Sunday – Thursday, 8 am – 4 pm]

WHAT DO I NEED?

Education: Bachelor’s degree in human services or related field, Master’s degree in Social Work preferred. Extensive experience may be substituted for educational requirement.
Experience: Two years’ experience working in a related field such as homelessness or housing preferred.
Communication: Excellent verbal and written communication skills. Proficiency in English required, bi-lingual (Spanish) is a plus.
Computer Skills: Basic competency in MS Windows, MS Office, and internet usage.
Math Skills: Ability to formulate simple financial budgets.
Physical Performance: Ability to tour property, walk distances, and climb stairs.
Reasoning Ability: Ability to prioritize, make appropriate decisions, and judgment calls.
Other Skills: Ability to relate to the underserved, homeless, and disabled populations. Ability to work independently and as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details. 
 

WHY CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT DOES CHI OFFER?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

JOB SUMMARY

The Part Time Case Manager provides supportive case management services to tenants of a permanent affordable supportive housing program under CHI’s master lease consisting of 81 subsidized apartments within a 116-unit multi-dwelling complex.  The Case Manager works with tenants to build and enhance independent living skills, including timely rent payments and healthy housekeeping, to promote housing stability.

Pay: $24.04 an hour- approx. $25,376 annually. 

FLSA: non-exempt. Eligible for overtime.

Schedule: 20 hours- Monday, Friday & Saturday 9am-2pm and Tuesday 2pm-7pm (off Sunday, Wednesday-Thursday). 

Location: Eastchester neighborhood Bronx, NY

JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS

These duties are essential and specific to the successful implementation of this position.

TENANT SERVICES

• Screen DHS referrals for eligibility and certification for program enrollment.
• Conduct tenant intake and needs assessment to determine independent living strengths and weaknesses.  Develop independent living plans (ILPs) to ensure housing stability.
• Provide case management to tenants in accordance with ILPs to track progress and milestone achievements.
• Coordinate workshops or provide trainings that promote independent living and housing stability such as budget management, health and nutrition, housekeeping, vocational or employment skills development, job opportunities.
• Engage tenants in supportive and service programs such as Workforce Development and Financial Literacy.  Refer tenants to community-based services to meet ILP goals.
• Advocate on behalf of tenants for entitlements and benefits, employment opportunities, and community-based services.
• Link tenants to employment support services such as resume building, interviewing skills development, and job skills development.
• Ensure proper and timely follow-up for incidents reporting to DHS and CHI.
• Submit program reports correctly and on schedule to CHI, DHS, and oversight agencies.
• Comply with funding contracts, partnership and service agreements, and all applicable city, state, and federal laws, rules and regulations. Complete corrective action plans as directed by Program Director.
• Attend training and obtain certifications per OTDA and DHS rules, including one-time and recurring trainings and certifications.

TENANCY AND APARTMENT MANAGEMENT

• Ensure tenants pay rent timely.  Develop rent-based budget schedules.
• Assist tenants with rent payment and rent arrears payment agreements and ensure compliance with rent payment stipulations.
• Counsel tenants to ensure healthy housekeeping and good neighbor behaviors.
• Coordinate with Property Management to ensure essential services including heat, hot water, electric and plumbing are operational; and apartment repairs and maintenance are performed timely.

Qualifications

What do I need to apply?

• Education:  Bachelor’s Degree in Social Work or Counseling preferred. 3+ years of experience working in supportive housing or a similar field can override the education requirement. 
• Experience:  Two (2) years of experience social work or human services, counseling, or case management.
• Communication:  Professional verbal and written communication skills.
• Computer skills:  Professional competency in MS Word, Excel, Outlook and the internet.  Experience with CARES and AWARDS prioritized.
• Math Skills:  Ability to develop and manage program budgets.
• Physical Performance:  Ability to make unit visits (walk distances, climb stairs, etc.)
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls
• Other Skills and Experience: 
  • Experience working with homeless and/or formerly homeless individuals and families.
  • Experience in needs assessment, crisis intervention, and de-escalation.  Behavioral management and motivational interviewing a plus.
  • Ability to manage a demanding caseload with competing priorities.
  • Ability to work independently and as part of a team. Ability to build and lead a team.
  • Must be highly organized and attentive to details, be willing to assume responsibility, work well under pressure, meet deadlines, multi-task, and be flexible.

• Equal Employment Opportunity Employer (EEOE)

  Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT DOES CHI OFFER?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

JOB SUMMARY

 The Director of Social Services (DSS) leads the social service unit that develops and executes service and care plans for residents to provide a supportive and empowering environment that fosters stabilization, independence and self-reliance, and skills development, and enhance the health and general well-being of residents; and ensures services are appropriate and culturally sensitive. The DSS provides operation and administrative support to ensure program and contractual compliance and ensures the accurate and punctual submission of required documentation and reporting to CHI, city, state, and federal agencies. The Director builds and sustains a strong service network with external providers and community-based organizations to support staff and assist residents towards stability and independence.

Pay: $78,000 annual salary.

FLSA: Exempt. Not eligible for overtime.

Schedule: 10am-6pm Tuesday – Saturday(Sunday & Monday) 

Location: Rego Park Queens, NY

JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS

           These duties are essential and specific to the successful implementation of this position.

SERVICE AND CARE COORDINATION

• Ensure residents receive quality and appropriate services per organizational principles and program requirements.
• Develop and maintain a resource network, inclusive of formal and informal partnerships and service agreements, of external providers and organizations that offer support, advocacy and direct services for immigration and citizenship issues, health and mental health issues, employment, education, childcare and youth service connections, trauma recovery and counseling, cultural adaptation, and English language acquisition, life skills and independent living skills. Ensure program team leverages network partnerships in service planning and execution.
• Ensure Social Worker and Case Management teams develop service and care plans that are aligned with biopsychosocial assessments. Ensure assessment and plans provide a culturally sensitive and comprehensive analysis and identify appropriate and adequate services and resources.
• Ensure recreation workshops are engaging, promote education, employment, self-care and healthy habits, cultural adaptation, English language proficiency, communication skills, and independent living skills.
• Identify and codify best practices; coach program team to implement best practices.
• Review discharge plans to ensure continued enrollment and participation in public benefits programs and service linkages to community-based organizations are in place.

PROGRAM MANAGEMENT

• Ensure program deliverables are met. Develop enhancement strategies for underperforming areas. Ensure CHI program KPIs are aligned with program metrics and deliverables.
• Ensure proper and timely follow-up to Priority 1 and 2 incidents with clients, and reporting to DHS and CHI.
• Ensure program team adheres to CHI code of conduct and abide by contractual, city, state, and federal rules and regulations.

SUPERVISION

• Directly supervisor Case Management Supervisor, Social Work Supervisor, and Recreation team.
• Troubleshoot difficult resident cases; intervene and directly assist in special needs cases.
• Conduct 1 to 1 meetings with members of your team and update the performance goals, accomplishments, notes, and feedback in Paycom on a regular basis (weekly/bi-weekly).

Qualifications

What do you need to apply?

Education and Experience: Masters degree in Social Work or related field required. LMSW or LCSW preferred. Five years of experience plus two years of supervisory and managerial experience in social work, case management, counseling, or direct advocacy for clients in social service settings. Experience with immigrants and immigration issues prioritized.

A bachelor’s degree in social services and ten years of experience in social services with 5+ in a supervisor setting can be used in lieu of the education requirement.  

• Communication: Professional and impeccable verbal and written communication skills. Proficiency in English required, multi-lingual and Spanish proficiency prioritized.
• Computer skills: Professional and expert competency in MS Word, Excel, Outlook and the internet. Experience with CARES, HOME, CAPS, and AWARDS prioritized.
• Math Skills: Ability to formulate financial budgets and coach budget management skills.
• Physical Performance: Ability to make unit visits (walk distances, climb stairs, etc.)
• Reasoning Ability: Ability to prioritize, make appropriate decisions and judgment calls.
• Other Skills
  • Extensive experience conducting and reviewing biopsychosocial and needs assessment surveys, service and care plan design and execution, and trauma and recovery counseling.
  • Extensive experience working with homeless individuals and people living with health and/or mental health issues and substance use. Ability to engage residents.
  • Extensive experience in building and sustaining partnerships and collaborations with external service providers and community-based organizations.
  • Extensive experience in compliance management and contract management.

  • Equal Employment Opportunity Employer (EEOE)

    Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

  •  

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT DOES CHI OFFER?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

JOB SUMMARY

Responsible for ensuring that all program participants are provided with the services necessary to locate, acquire, maintain, and retain permanent housing.    Provide landlord outreach and advocacy, housing leads and applications.  Is knowledgeable about and accurately completes applications for housing subsidy programs.

Pay: $24.04 an hour- approx. $50,004 annually.

FLSA: Non-exempt. Eligible for overtime.

Schedule: 9am-5pm Tuesday – Saturday (off Sunday & Monday)

Location: Rego Park Queens, NY

JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS

           These duties are essential and specific to the successful implementation of this position.

•     Adheres to and enforces program regulations, policies, and procedures. Ensures that all clients are receiving quality services that are in compliance with the program.
• Assists clients in locating housing within their specified budgets.
• Provides information, referrals, direct service, and advocacy services for local housing pool.
• Develops and maintains a resource network for referrals as related to the housing; realtors, landlords, housing complexes and local Section 8 offices.
• Is familiar with NYC and NYS housing subsidy programs, supportive housing options, SROs and affordable housing.
• Collaborates with DHS, property owners, and other service providers, and shelter Case Manager to assist families in fulfilling ILP and program requirements.
• Mediates between clients and property owners or representatives.     
• Responsible for collecting and reviewing Housing Logs and informing case managers of any concerns related to documents. 
• Completes Housing Packets and Shelter Supplement Program paperwork.
• Submits all internal and external reports in a timely and correct manner as required by funding agencies and/or CHI (housing logs, unit inspection sheets, progress notes, as required by CHI and DHS.
• Completes progress notes, referral, and updates client’s CARES case.
• Maintains charts, files, and housing paperwork in an orderly fashion. 
• Always maintains clinical appropriateness.

Qualifications

What do I need to apply?

Education and Experience: Bachelor’s degree in human services or related field preferred. 3+ years’ experience in a related field assisting people with obtaining permanent housing can replace degree requirement. Must have at least two years’ experience working in a related field such as homelessness or housing.

• Must have working knowledge and insight into NYC housing resources including experience helping people find affordable housing and working with different NYC and NY State agencies and programs the facilitate permanent housing goals. 
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required,
• bi-lingual (Spanish) is a plus.
• Computer skills:  Basic competency in MS Word, Excel, Outlook and the internet
• Math Skills:  Ability to formulate simple financial budgets
• Physical Performance:  Ability to make home visits (walk distances, climb several flights of stairs, etc.)
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls
• Other Skills:  Ability to relate to the underserved, homeless and disabled populations. Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details.

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT DOES CHI OFFER?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

JOB SUMMARY

Responsible for ensuring that all program participants are provided with the services necessary to promote personal and economic independence, to have skills to obtain, maintain, and retain permanent housing, and are living in well-maintained units.

Pay: $26.45 (Hourly) -$55,000

FSLA: Non-exempt. Overtime eligible. 

Location: White Plains NY

Schedule: Monday-Friday 10AM-6PM.

JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS

           These duties are essential and specific to the successful implementation of this position.

• Adheres to and enforces program regulations, policies, and procedures.  Ensures that all clients are receiving quality services that are in compliance with the program.
• Screens individuals referred to program and facilitates admissions.  Reviews rules, rights, property reviews, key distribution, and the lease with tenant.
• Assists clients in developing an Independent Housing Plans (IHP) by identifying the participants’ housing needs and goals.
• Provides information, referrals, counseling, crisis intervention, direct service, and advocacy services.
• Develops and maintains a resource network for referrals as related to the needs of the individuals being served in supervised programs. Collaborates with OMH, DCMH, DSS, Health Homes, property management, and other service providers to assist in fulfilling IHP and program requirements.
• Assists clients with direct services such as current and projected budget, assistance with ADL skills and utility payments, ect. as appropriate.
• Responsible for face-to-face meetings with clients no less than twice per month (or more based on program requirements needs).
• Inspects living spaces regularly as required by the program to assess ADL needs and program compliance to assist families with maintaining housing. Submit work orders to property management.
• Evaluates, documents, and informs supervisor of physical plant needs of the housing unit and/or common areas.
• Leads social/psychoeducational and recreational groups directly or by engaging outside speakers
• Completes all Foothold AWARDS and HMIS data and reporting in a timely manner (3 business days).  Ensures resident files are complete and up to date.
• Mediates between customers and property management on rental payments, ADLs, and good neighbor skills.
• Prevents loss of income to CHI as a result of vacancy loss, lost rental payments, and /or DSS housing sanctions.  Adheres to proper use of company resources (cell phones, office supplies, internet, etc.).
• Completes discharge plans and exit property reviews and key collection, etc.
• Submits all internal and external reports in a timely and correct manner as required by funding agencies and/or CHI (housing logs, unit inspection sheets, progress notes, ILPs, authorization forms required by DSS, special projects, etc.). 
• Maintains charts and files in an orderly fashion.
• Maintains clinical appropriateness and confidentiality at all times.

Qualifications

ENTRY LEVEL QUALIFICATIONS AND REQUIREMENTS

• Education:  Bachelor’s Degree; Master’s Degree in human services or related field preferred. (Extensive experience may be substituted for educational requirement).
• Experience:  Two years’ experience, working in a related field such as mental health, homelessness, healthcare or housing.
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Bi-lingual (Spanish) is a plus.
• Computer skills:  Basic competency in MS Word, Excel, Outlook and on the internet.
• Math Skills:  Ability to formulate simple financial budgets.
• Physical Performance:  Ability to make home visits (walk distances, climb stairs, etc.).

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls.
• Other Skills:  Ability to relate to the underserved, homeless, and disabled populations. Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT DOES CHI OFFER?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

JOB SUMMARY

The Director of Social Services (DSS) leads the social service unit that develops and executes service and care plans for residents to provide a supportive and empowering environment that fosters stabilization, independence and self-reliance, and skills development, and enhance the health and general well-being of residents; and ensures services are appropriate and culturally sensitive. The DSS provides operation and administrative support to ensure program and contractual compliance and ensures the accurate and punctual submission of required documentation and reporting to CHI, city, state, and federal agencies. The Director builds and sustains a strong service network with external providers and community-based organizations to support staff and assist residents towards stability and independence.

Pay: $85,000 salary.

FSLA: Exempt (no overtime). 

Schedule: Sunday -Monday and Wednesday 9am-5pm Tuesday and Thursday 11am-7pm. (Friday and Saturday off). 24/7 on call availability

Location: Midtown Manhattan

JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS

These duties are essential and specific to the successful implementation of this position.
SERVICE AND CARE COORDINATION
•Ensure residents receive quality and appropriate services per organizational principles and program requirements.
•Develop and maintain a resource network, inclusive of formal and informal partnerships and service agreements, of external providers and organizations that offer support, advocacy and direct services for immigration and citizenship issues, health and mental health issues, employment, education, childcare and youth service connections, trauma recovery and counseling, cultural adaptation, and English language acquisition, life skills and independent living skills. Ensure program team leverages network partnerships in service planning and execution.
•Ensure Social Worker and Case Management teams develop service and care plans that are aligned with biopsychosocial assessments. Ensure assessment and plans provide a culturally sensitive and comprehensive analysis, and identify appropriate and adequate services and resources.
•Ensure recreation workshops are engaging, promote education, employment, self-care and healthy habits, cultural adaptation, English language proficiency, communication skills, and independent living skills.
•Identify and codify best practices; coach program team to implement best practices.
•Review discharge plans to ensure continued enrollment and participation in public benefits programs and service linkages to community-based organizations are in place.

PROGRAM MANAGEMENT
•Ensure program deliverables are met. Develop enhancement strategies for underperforming areas. Ensure CHI program KPIs are aligned with program metrics and deliverables.
•Ensure proper and timely follow-up to Priority 1 and 2 incidents with clients, and reporting to DHS and CHI.
•Ensure program team adheres to CHI code of conduct and abide by contractual, city, state, and federal rules and regulations.

SUPERVISION
•Directly supervisor Case Management Supervisor, Social Work Supervisor, and Recreation team.

•Troubleshoot difficult resident cases; intervene and directly assist in special needs cases

.•Meet with direct reports weekly to ensure residential services are executed properly, and required reporting and documentation are completed on schedule and accurately.

Qualifications

ENTRY LEVEL QUALIFICATIONS AND REQUIREMENTS

Education: Master’s Degree in Social Work. 

•Experience: Eight (8) years of experience plus five (5) years of supervisory and managerial experience in social work, case management, counseling, or direct advocacy for clients in social service settings. Experience with immigrants and immigration issues prioritized.
•Certificates or Licenses: Valid driver’s license. LMSW preferred.
•Communication: Professional and impeccable verbal and written communication skills. Proficiency in English required, multi-lingual and Spanish proficiency prioritized.
•Computer skills: Professional and expert competency in MS Word, Excel, Outlook and the internet. Experience with CARES, HOME, CAPS, and AWARDS prioritized.
•Math Skills: Ability to formulate financial budgets and coach budget management skills.
•Physical Performance: Ability to make unit visits (walk distances, climb stairs, etc.)
•Reasoning Ability: Ability to prioritize, make appropriate decisions and judgment calls
•Other Skills:
Extensive experience conducting and reviewing biopsychosocial and needs assessment surveys, service and care plan design and execution, and trauma and recovery counseling.
Extensive experience working with homeless individuals and people living with health and/or mental health issues and substance use. Ability to engage residents.
Extensive experience in building and sustaining partnerships and collaborations with external service providers and community-based organizations.
Extensive experience in compliance management and contract management.

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT DOES CHI OFFER?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

JOB SUMMARY

The Case Manager provides supportive case management services to tenants of a permanent affordable supportive housing program under CHI’s master lease consisting of 81 subsidized apartments within a 116-unit multi-dwelling complex.  The Case Manager works with tenants to build and enhance independent living skills, including timely rent payments and healthy housekeeping, to promote housing stability.

Pay: $24.04 an hour- approx. $50,004 an hour.

FLSA: Non-exempt. Eligible for overtime.

Schedule: Tuesday – Friday 10am-6pm Saturday 9am-5pm (Sunday & Monday off).

Location: Eastchester neighborhood Bronx, NY.

JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS

These duties are essential and specific to the successful implementation of this position.

TENANT SERVICES

• Screen DHS referrals for eligibility and certification for program enrollment.
• Conduct tenant intake and needs assessment to determine independent living strengths and weaknesses.  Develop independent living plans (ILPs) to ensure housing stability.
• Provide case management to tenants in accordance with ILPs to track progress and milestone achievements.
• Coordinate workshops or provide trainings that promote independent living and housing stability such as budget management, health and nutrition, housekeeping, vocational or employment skills development, job opportunities.
• Engage tenants in supportive and service programs such as Workforce Development and Financial Literacy.  Refer tenants to community-based services to meet ILP goals.
• Advocate on behalf of tenants for entitlements and benefits, employment opportunities, and community-based services.
• Link tenants to employment support services such as resume building, interviewing skills development, and job skills development.
• Ensure proper and timely follow-up for incidents reporting to DHS and CHI.
• Submit program reports correctly and on schedule to CHI, DHS, and oversight agencies.
• Comply with funding contracts, partnership and service agreements, and all applicable city, state, and federal laws, rules and regulations. Complete corrective action plans as directed by Program Director.
• Attend training and obtain certifications per OTDA and DHS rules, including one-time and recurring trainings and certifications.

TENANCY AND APARTMENT MANAGEMENT

• Ensure tenants pay rent timely.  Develop rent-based budget schedules.
• Assist tenants with rent payment and rent arrears payment agreements and ensure compliance with rent payment stipulations.
• Counsel tenants to ensure healthy housekeeping and good neighbor behaviors.
• Coordinate with Property Management to ensure essential services including heat, hot water, electric and plumbing are operational; and apartment repairs and maintenance are performed timely.

Qualifications

What do I need to apply?

• Education:  Bachelor’s Degree in Social Work or Counseling preferred. 3+ years of experience working in supportive housing or a similar field can override the education requirement. 
• Experience:  Two (2) years of experience social work or human services, counseling, or case management.
• Communication:  Excellent verbal and written communication skills. Proficiency in English required, multi-lingual and Spanish proficiency a plus.
• Computer skills:  Professional competency in MS Word, Excel, Outlook and the internet.  Experience with CARES and AWARDS prioritized.
• Math Skills:  Ability to develop and manage program budgets.
• Physical Performance:  Ability to make unit visits (walk distances, climb stairs, etc.)
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls
• Other Skills and Experience: 
  • Experience working with homeless and/or formerly homeless individuals and families.
  • Experience in needs assessment, crisis intervention, and de-escalation.  Behavioral management and motivational interviewing a plus.
  • Ability to manage a demanding caseload with competing priorities.
  • Ability to work independently and as part of a team. Ability to build and lead a team.
  • Must be highly organized and attentive to details, be willing to assume responsibility, work well under pressure, meet deadlines, multi-task, and be flexible.

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT DOES CHI OFFER?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

JOB SUMMARY

Responsible for all aspects of Management for Residential Aide staff within the Program. Ensuring that quality services are provided effectively and in accordance with guidelines established by CHI, OTDA, and other funding sources as appropriate.

Pay: $24.04 an hour- approx. $50,004 annually.

FLSA: Non-exempt. Eligible for overtime.

Schedule: Thursday – Monday 4pm-12am (Off Tuesday & Wednesdays)

Location: Gowanus/Park Slope Brooklyn, NY

JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS

           These duties are essential and specific to the successful implementation of this position.

Under the direction of the Program Director, the Shift Supervisor will work as part of an interdisciplinary team. The Shift Supervisor will supervise the overall running of the site as directed by the Program Director.

•  Responsible for the supervision and support for all Residential Aide staff.
• Responsible for overseeing Residential Aide staffing for weekends, overnights and as needed. 
• Conduct Fire Drills as scheduled and works with program staff to ensure that fire safety procedures are followed and document these events as per DHS and CHI guidelines.
• Supervise and assist with the client meals as per the site’s specific policies. Shift Supervisors are responsible for ensuring employees are following OTDA and DHS food safety guidelines.
• Provides limited crisis intervention and de-escalation to residents, when necessary, until CHI professional staff Case Managers, Program Managers or Director of Emergency Housing can be contacted and/or intervene.  Contacts supervisor and/or the proper authorities as needed.
• Prevents loss of income to CHI because of vacancy loss, and lost shelter payments, property, etc. 
• Ensure that the program is providing quality services and is compliant with program requirements. 
• Enforces clients on CHI, site and DSS policies, regulations, and rules with residents.
• Reviews video cameras and monitors area consistently.
• Adheres to proper use of company resources (cell phones, office supplies, internet, etc.).
• Always maintains appropriateness and acts as a model for other employees.
• Provides on-site training and feedback on a regular basis and when necessary to staff and management.
• Informs Building Superintendent of work site’s physical condition (i.e., dangerous conditions, possible repair needs, supply needs, etc.). 
• Act as a liaison with agencies responsible for referring eligible clients. 
• Submits all internal and external reports in a timely and accurate manner as required by funding agencies and/or CHI (logs, notes, incident reports).  Maintains logs, office, and site in an orderly fashion.
• Assists the management team in communication as well as being an on-call supervisor. 

Qualifications

What do I need to apply?

Education and Experience: High School Diploma or GED required. Bachelor’s from an accredited university or related field of study, preferred. 3+ years of verified experience working in homeless services can override the education requirement. All applicants must have 2+ years’ experience providing management services in social services or in other related fields.

• Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Multi-lingual and Spanish proficiency preferred.
• First Aid/CPR Certification and Food Handler’s Certificate (have upon hire or within 60 days of hire)
• F-80 Fire Safety Coordinator certification, required (or ability to obtain F80 certification within 30 days of hire)
• Computer Skills:  Basic competency in MS Windows, MS Office, and on the Internet.
• Physical Performance:  Ability to lift, carry, and move heavy objects (up to 50lbs), tour property, walk distances, and climb stairs (up to 3-4 flights).
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls.
• Other Skills:  Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details.  Must be even-tempered, have good negotiation skills, and the ability to meet unexpected deadlines.  Effective time management skills.

• Equal Employment Opportunity Employer (EEOE)

  Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT WILL I BE DOING?

CHI is looking for a part-time Food Handler for our Wading River location. You will be responsible for packaging, preparing, and distributing meals to clients in an emergency housing setting. This is accomplished by performing the following functions:

• Prepare and serve meals for shift.
• Prepare meal kits for future distribution.
• Assist in receiving and unloading of food deliveries.
• Advise Program Manager of needs and assist with completing food orders from vendor. Complete weekly orders for Contracted Food Vendor and inform Program Manager of any issues or changes.
• Serve as the point person for Contracted Food Vendor personnel.
• Thoroughly clean entire work area after each meal distribution.
• Record meal count and submit weekend statistics to Program Manager. Maintain records for food service and update tracking sheets and menus monthly.
• Provide exemplary customer service to CHI clients and outside vendors.
• Attend staff meetings and training as scheduled.

ANYTHING ELSE?

• Salary: $17.83 an hour (approximately $14,835 annually)
• Overtime available
• Open shifts:
  • Part-time: Saturday – Sunday, 10 a.m. – 6 p.m.

WHAT DO I NEED?

• Education:  High School Diploma or GED required.
• Certificates or Licenses: Current New York State Food Handler’s Certificate preferred.
• Experience: One to two years working in a food service environment preferred.
• Communication: Excellent verbal and written communication skills. Proficiency in English required, bi-lingual (Spanish) is a plus.
• Other Skills: Ability to relate to the underserved, homeless and disabled populations. Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to detail.

WHY CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT DOES CHI OFFER?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

JOB SUMMARY

The Vice President of Housing is the lead in the development, implementation, and administration of housing programs including emergency shelter, transitional and permanent supportive housing, and housing subsidy and rent assistance programs. The VP is the program lead in contract administration and develops scopes of work, deliverables, and performance measures for new and existing programs.  The VP supports a team of Program Directors and oversees site operations, staffing, service delivery, performance and productivity, compliance with all applicable organizational, federal, state, and local laws, rules and regulations, and reporting requirement; and handles all other projects and assignments as assigned by the Chief Housing Officer or Chief Executive Officer.

Salary $145,000.00-$155,000.00 annually.

FLSA: Exempt Not eligible for overtime. 

Schedule: Monday-Friday -24/7 ON CALL availability

Location: NYC

JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS

These duties are essential and specific to the successful implementation of this position.

PROGRAM DEVELOPMENT

• Develop scopes of work, program deliverables and performance expectations for service delivery, program administration, and facilities oversight for CHI housing programs. Collaborate with program directors and other CHI staff to develop comprehensive scopes and proposals.
• Partner with Housing Services unit to identify service needs and gaps; develop and implement onsite and off-site services to residents and program participants.
• Develop staffing and budget expense plans for new and existing program budgets.
• Implement new programs; integrate new programming into existing policies and procedures.
• In collaboration with the Director of Development, compile responses to RFPs, RFIs, RFQs and other procurement opportunities.

PROGRAM ADMINISTRATION

• Oversee housing programs in CHI’s portfolio.  Ensure organizational and programmatic compliance with CHI policies and city, state, and federal laws and regulations. Ensure policies and procedures are up to date with changes in laws, rules, regulations, etc.
• Design, develop, and implement service modalities and program models to best support program residents that align with agency mission and objectives.
• Partner with Quality Improvement unit to monitor and develop KPI data collection points and reporting tools. Develop and maintain dynamic praxis of data analysis and data-driven programmatic and organizational improvements.
•  
• Enforce incident reporting protocols in accordance with CHI, OTDA, DSS and DHS policies.
• Ensure program performance and productivity meet or exceed contract deliverables.
• Liaise with government entities and funders as assigned. Provide regular program progress updates outside of mandated reporting requirements.
• Troubleshoot contractual and budget issues with program directors and funders.
• Partner with experts in the community and the industry at large.
• Ensure internal and external reports are submitted in a timely and correct manner as required by funding agencies and CHI.

•  

  SITE MANAGEMENT

• Ensure adequate staffing in compliance with OTDA, OMH, DSS, DHS, and other oversight agencies as applicable.  Collaborate with HR to strategize recruiting efforts.  Monitor and troubleshoot staffing gaps with CHO, HR and Finance.
• In partnership with CHI Operations, ensure safety and evacuation plans are up to date.  Ensure staff and residents are regularly trained including safety drills and tabletop and mock exercises. 
• Ensure facilities are adequately equipped for resident and staff health and safety, including proper signage postings per state, county, city, and funding agencies.
• Ensure facility access protocols and procedures are strictly enforced.
• Ensure facilities are properly maintained and repairs are handled timely and appropriately in conjunction with CHI Operations.
• Ensure facilities are consistently prepared for site audits and scheduled and unannounced visits by oversight agencies and funders.

•  

  SUPERVISION

• Directly supervise Program Directors. Provide biweekly supervision and conduct regular site visits.
• Conduct 1 to 1 meetings with members of your team and update the performance goals, accomplishments, notes, and feedback in Paycom on a regular basis (weekly/bi-weekly).
• Oversee professional development and training needs of all housing staff.  Collaborate with HR and Finance to ensure adequate development and training opportunities for staff.
• Collaborate with HR coordinate training workshops for special content such as professional writing and communication; crisis and conflict intervention for physical altercations; self-defense, behavioral management, and motivational interviewing. 

•  

  Other Duties

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 
•                                                    Job Related Duties Manager Only
•  
• Assessment Skills – Personnel:  Properly assesses applicants for possible employment. Accurately evaluates the performance of subordinates.
• Assessment Skills – Programmatic:  Properly assesses effectiveness of programs under supervision. Monitors and administers all program grants, contracts, services and program housing for Quality Assurance, budget adherence & compliance with program requirements. Receives satisfactory audit reviews from funding sources and oversight agencies.
• Development of Subordinates:  Maximizes human potential of subordinates through formal and informal job development activities. Organizes and directs others to produce expected results. Assigns duties effectively and appropriately. Inspires and stimulates others to achieve maximum performance results. Offers corrective criticism, training, and disciplinary actions as needed to ensure effective performance of staff and programs.
• Networking skills:  Develops and maintains relationships with governmental agencies, not-for-profit programs, private and public funding sources, and businesses as necessary to successfully implement program goals and objectives.
• Resource Development:  Develops and implements agency programs and procedures. Prepares grant applications as appropriate and seeks alternative funding sources.

• SECTION 2:  JOB-RELATED DUTIES – ALL STAFF

• Attendance and Punctuality:  Punctual and regular attendance.
• Attitude and Courtesy:  Is respectful and courteous to others and is cooperative. Is attentive to the concerns, ideas, and issues expressed by others. Shows consideration for and values the opinions of clients, other staff, and the general public.
• Communication:  Uses appropriate internal and external, written and verbal communication skills.
• Confidentiality:  Can be relied upon to maintain customer and agency confidentiality.
• Creativity and Innovation:  Proposes creative ideas and seeks out better methods.
• Decision-making Skills:  Demonstrates proper judgment and decision-making skills. Secures relevant information, appropriately identifies causes of problems, and takes or recommends appropriate course of action.
• Flexibility:  Demonstrates a willingness to follow instructions and to perform duties outside of normal realm of his/her job description as requested by his or her supervisor. Accepts flexible work schedules and assignments as appropriate to meet the needs of the agency, its customers and clients.
•  
• Fiscal Responsibility:  Is careful with agency resources. Uses materials and equipment in a cost-effective manner. Limits and documents improper use of agency resources. Seeks cost containment and/or lower cost solutions. Prevents loss of income to CHI as a result of vacancy loss, lost rental payments, and/or damages or failure to meet program milestones.
• Job Knowledge:  Demonstrates understanding of the principles, methods, and processes needed to perform the job.
• Performance:  Meets productivity standards. Has the ability to implement and follow a project through to completion in a timely fashion. Produce neat, accurate, and thorough work. Can perform under pressure, within deadlines and has ability to work independently and to prioritize. Can begin and complete tasks without assignment and repeated oversight. Maintains charts and files in an orderly fashion.
• Professional Development:  Shows ambition and interest in pursuing career development; expands on job-appropriate skills.
• Response to Supervision and Training:  Listens effectively; seeks, accepts, and integrates into his/her daily routine constructive criticism, advice and guidance.
• Reliability in Reporting:  Submits all internal and external reports in a timely and correct manner as required by funding agencies and/or CHI and ensures information is accurate.
• Safety Practices:  Knows and observes safe working conditions, maintains safe work practices, makes supervisor aware of any unsafe working conditions. Be comfortable with conducting room searches.
• Teamwork:  Encourages, enhances, and contributes to group efforts for the betterment of the entire agency and assists, as necessary.

Qualifications

ENTRY LEVEL QUALIFICATIONS AND REQUIREMENTS

• Education:  Master’s degree in social work, public administration, organizational management, or related field.  Bachelor’s Degree plus ten (10) years of experience in housing, shelter management, program development or human services programming including seven (7) years of managerial or supervisory experience may be substituted for Master’s degree requirement.
• Experience:  Eight (8) years of experience working with homeless and low-income populations, housing, program development, plus five years (5) supervisory experience.
• Certificates or Licenses: Valid driver’s license.  LMSW preferred.
• Insurance:  Valid automobile insurance
• Communication:  Professional verbal and written communication skills, including grant and contract writing.  Proficiency in English required. Bi-lingual (Spanish) is a plus.
• Computer Skills:  Professional competency in MS Windows, MS Office (Word, Excel, Teams, Outlook), AWARDS, CARES, and on the Internet.
• Math Skills:  Must be able to develop and manage program budgets.
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls.
• Other Skills: 
  • Ability to work independently or as part of a team. Ability to build and lead a team.
  • Extensive experience in project management and program administration.
  • Extensive experience managing scattered site and large-scale programs.
  • Extensive experience working with homeless households, high service need households, households living in poverty, and households living with health and mental health issues.
  • Strong negotiation skills and the ability to meet scheduled and unexpected deadlines. 
  • Highly organized, attentive to details, productive under pressure, multitasking, and flexible. Ability to oversee multiple projects and juggle competing deadlines.
  • Strong supervisory and personnel management skills.
  • Ability to maintain a high level of professionalism at all times.

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT WILL I BE DOING?

CHI is looking for a part-time Resident Support Specialist (RSS) for our Hempstead location. You will provide a safe, structured, and supervised environment for CHI residents and staff. The RSS coordinates and verifies client movement in the facility while also monitoring the client conduct and overall behavior during tour of duty. This is accomplished by performing the following functions:

• Maintain visibility to residents, staff, and visitors by wearing a safety monitor vest, ID badge, and professional attire.
• Screen all clients and visitors entering the facility.
• Perform bag searches upon intake and as required.
• Ensure clients abide by the facility, DSS, and OTDA policies and procedures.
• De-escalate potential crisis situations and document all interventions.
• Conduct rounds throughout the facility including hallways, stairwells, floors, bathrooms, and other common areas.
• Complete logs, incident reports, and all other required documentation.
• Perform administrative and receptionist duties at the operations/front desk.
• Monitor video surveillance cameras, fire prevention, detection alarm, and notification system.
• Support the running of fire drills; evacuate the building when necessary, utilize fire safety procedures.
• Assist with room preparation and turnover for new clients.
• Maintain inventory of cleaning and office supplies and ensure proper distribution.
• Inform management of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.).
• Support afterschool/evening activities as needed.

ANYTHING ELSE?

• Salary: $19.00 an hour (approximately $15,808 annually)
• Overtime available
• Open shifts: [Saturday – Sunday, 8 a.m. – 4 p.m.]

WHAT DO I NEED?

• Education:  High School Diploma or GED required.
• Experience:  1-2 years of experience working in related field preferred.
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Bi-lingual (Spanish) is a plus.
• Computer Skills: Basic competency in MS Windows, MS Office, and internet usage.
• Physical Performance: Ability to tour property, walk distances, and climb stairs.
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.
• Other Skills: Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details. Must be even-tempered, have good negotiation skills, and the ability to meet unexpected deadlines.

WHY CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT DOES CHI OFFER?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

JOB SUMMARY

Responsible for all aspects of Management for Residential Aide staff within the Program. Ensuring that quality services are provided effectively and in accordance with guidelines established by CHI, OTDA, and other funding sources as appropriate.

Pay: $24.04 an hour- approx. $50,004 annually.

FLSA: Non-exempt. Eligible for overtime.

Schedule: 4pm -12am Sunday-Thursday (Friday and Saturday)

Location: Gowanus/Park Slope Brooklyn, NY

JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS

           These duties are essential and specific to the successful implementation of this position.

Under the direction of the Program Director, the Shift Supervisor will work as part of an interdisciplinary team. The Shift Supervisor will supervise the overall running of the site as directed by the Program Director.

•  Responsible for the supervision and support for all Residential Aide staff.
• Responsible for overseeing Residential Aide staffing for weekends, overnights and as needed. 
• Conduct Fire Drills as scheduled and works with program staff to ensure that fire safety procedures are followed and document these events as per DHS and CHI guidelines.
• Supervise and assist with the client meals as per the site’s specific policies. Shift Supervisors are responsible for ensuring employees are following OTDA and DHS food safety guidelines.
• Provides limited crisis intervention and de-escalation to residents, when necessary, until CHI professional staff Case Managers, Program Managers or Director of Emergency Housing can be contacted and/or intervene.  Contacts supervisor and/or the proper authorities as needed.
• Prevents loss of income to CHI because of vacancy loss, and lost shelter payments, property, etc. 
• Ensure that the program is providing quality services and is compliant with program requirements. 
• Enforces clients on CHI, site and DSS policies, regulations, and rules with residents.
• Reviews video cameras and monitors area consistently.
• Adheres to proper use of company resources (cell phones, office supplies, internet, etc.).
• Always maintains appropriateness and acts as a model for other employees.
• Provides on-site training and feedback on a regular basis and when necessary to staff and management.
• Informs Building Superintendent of work site’s physical condition (i.e., dangerous conditions, possible repair needs, supply needs, etc.). 
• Act as a liaison with agencies responsible for referring eligible clients. 
• Submits all internal and external reports in a timely and accurate manner as required by funding agencies and/or CHI (logs, notes, incident reports).  Maintains logs, office, and site in an orderly fashion.
• Assists the management team in communication as well as being an on-call supervisor. 

Qualifications

What do I need to apply?

Education and Experience: High School Diploma or GED required. Bachelor’s from an accredited university or related field of study, preferred. 3+ years of verified experience working in homeless services can override the education requirement. All applicants must have 2+ years’ experience providing management services in social services or in other related fields.

• Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Multi-lingual and Spanish proficiency preferred.
• First Aid/CPR Certification and Food Handler’s Certificate (have upon hire or within 60 days of hire)
• F-80 Fire Safety Coordinator certification, required (or ability to obtain F80 certification within 30 days of hire)
• Computer Skills:  Basic competency in MS Windows, MS Office, and on the Internet.
• Physical Performance:  Ability to lift, carry, and move heavy objects (up to 50lbs), tour property, walk distances, and climb stairs (up to 3-4 flights).
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls.
• Other Skills:  Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details.  Must be even-tempered, have good negotiation skills, and the ability to meet unexpected deadlines.  Effective time management skills.

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHY CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans
•  
• WHAT WILL I BE DOING?

• CHI is looking for a full-time Resident Support Specialist (RSS) for our Wading River location. You will provide a safe, structured, and supervised environment for CHI residents and staff. The RSS coordinates and verifies client movement in the facility while also monitoring the client conduct and overall behavior during tour of duty. This is accomplished by performing the following functions:

• Maintain visibility to residents, staff, and visitors by wearing a safety monitor vest, ID badge, and professional attire.
• Screen all clients and visitors entering the facility.
• Perform bag searches upon intake and as required.
• Ensure clients abide by the facility, DSS, and OTDA policies and procedures.
• De-escalate potential crisis situations and document all interventions.
• Conduct rounds throughout the facility including hallways, stairwells, floors, bathrooms, and other common areas.
• Complete logs, incident reports, and all other required documentation.
• Perform administrative and receptionist duties at the operations/front desk.
• Monitor video surveillance cameras, fire prevention, detection alarm, and notification system.
• Support the running of fire drills; evacuate the building, when necessary, utilize fire safety procedures.
• Assist with room preparation and turnover for new clients.
• Maintain inventory of cleaning and office supplies and ensure proper distribution.
• Inform management of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.).
• Support afterschool/evening activities as needed.

•  

  ANYTHING ELSE?

• Salary: $20.00 an hour (approximately $41,600 annually)
• Overtime available
• Open shift: [Monday – Friday, 12AM – 8AM]
• Location: Wading River 

Qualifications

WHAT DO I NEED?

• Education:  High School Diploma or GED required.
• Experience:  1-2 years of experience working in related field preferred.
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Bi-lingual (Spanish) is a plus.
• Computer Skills: Basic competency in MS Windows, MS Office, and internet usage.
• Physical Performance: Ability to tour property, walk distances, and climb stairs.
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.
• Other Skills: Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details. Must be even-tempered, have good negotiation skills, and the ability to meet unexpected deadlines.

• Equal Employment Opportunity Employer (EEOE)

  Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT DOES CHI OFFER?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

JOB SUMMARY

The Housing Supervisor will be responsible for overseeing the review and submission of housing packets for the CURRENT and DHS (Department of Homeless Services). Have extensive knowledge of DHS-CARES. In addition to managing these critical tasks, the Housing Supervisor will provide supervision and guidance to a team of housing specialists, employment specialists, recreation specialists, and entitlement specialists.

Pay: $66,300 annual salary.

FLSA: Exempt. Not eligible for overtime.

Schedule: Tuesday – Thursday, Saturday 8am-4pm Friday 11am-7pm (Sunday & Monday off)

Location: Gowanus/Park Slope Brooklyn, NY

JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS

           These duties are essential and specific to the successful implementation of this position.

• Review and ensure the accuracy of housing packets for submission to HOME, CAPS, Current, The Rental Supplement Unit and other DHS programs.
• Conduct 1 to 1 and group meetings with members of your team and update the performance goals, accomplishments, notes, and feedback in Paycom on a regular basis (weekly/bi-weekly).
• Develop and maintain strong relationships with key stakeholders, including governmental agencies and community partners.
• Collaborate with team members to ensure efficient and effective service delivery to clients.
• Monitor program compliance with relevant regulations and guidelines.
• Conduct performance evaluations and provide ongoing training and development opportunities for team members.
• Lead team meetings to discuss program updates, challenges, and best practices.
• Assist in the development and implementation of program policies and procedures.
• Participate in strategic planning to improve program outcomes and client satisfaction.
• Manage workshops and outreach programs.
• Attend housing meetings, trainings and workshops at/by DHS.
• Perform other duties as assigned by the supervisor.
• Maintains charts, files, and housing paperwork in an orderly fashion. 
• Always maintains clinical appropriateness.

Qualifications

ENTRY LEVEL QUALIFICATIONS AND REQUIREMENTS

Education and Experience: Bachelor’s Degree in human services or related field required. Master’s degree preferred. Must have at least two years’ experience working in a related field such as homelessness or housing and at least 1 year in a supervisory or leadership role. In lieu of educational requirements, at least 5 years of experience with housing programs, with at least 2 years in a supervisory role.

• Must have working knowledge and insight into NYC housing resources including experience helping people find affordable housing and working with different NYC and NY State agencies and programs the facilitate permanent housing goals including CURRENT and DHS programs.
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required,
• bi-lingual (Spanish) is a plus.
• Computer skills:  Basic competency in MS Word, Excel, Outlook and the internet
• Math Skills:  Ability to formulate simple financial budgets
• Physical Performance:  Ability to make home visits (walk distances, climb several flights of stairs, etc.)
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls
• Other Skills:  Ability to relate to the underserved, homeless and disabled populations. Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details.

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT WILL I BE DOING?

CHI is looking for a full-time Resident Support Specialist (RSS) for our Coram location. You will provide a safe, structured, and supervised environment for CHI residents and staff. The RSS coordinates and verifies client movement in the facility while also monitoring the client conduct and overall behavior during tour of duty. This is accomplished by performing the following functions:

• Maintain visibility to residents, staff, and visitors by wearing a safety monitor vest, ID badge, and professional attire.
• Screen all clients and visitors entering the facility.
• Perform bag searches upon intake and as required.
• Ensure clients abide by the facility, DSS, and OTDA policies and procedures.
• De-escalate potential crisis situations and document all interventions.
• Conduct rounds throughout the facility including hallways, stairwells, floors, bathrooms, and other common areas.
• Complete logs, incident reports, and all other required documentation.
• Perform administrative and receptionist duties at the operations/front desk.
• Monitor video surveillance cameras, fire prevention, detection alarm, and notification system.
• Support the running of fire drills; evacuate the building when necessary, utilize fire safety procedures.
• Assist with room preparation and turnover for new clients.
• Maintain inventory of cleaning and office supplies and ensure proper distribution.
• Inform management of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.).
• Support afterschool/evening activities as needed.

WHAT DO I NEED?

• Education:  High School Diploma or GED required.
• Experience:  1-2 years of experience working in related field preferred.
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Bi-lingual (Spanish) is a plus.
• Computer Skills: Basic competency in MS Windows, MS Office, and internet usage.
• Physical Performance: Ability to tour property, walk distances, and climb stairs.
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.
• Other Skills: Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details. Must be even-tempered, have good negotiation skills, and the ability to meet unexpected deadlines.

ANYTHING ELSE?

• Salary: $19.00 (hourly) – $39,520 (annually)
• Overtime available
• Open shifts: [Monday – Friday, 4 p.m. – 12 a.m.]

WHY CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT WILL I BE DOING?

CHI is looking for a part-time Resident Support Specialist (RSS) for our Coram location. You will provide a safe, structured, and supervised environment for CHI residents and staff. The RSS coordinates and verifies client movement in the facility while also monitoring the client conduct and overall behavior during tour of duty. This is accomplished by performing the following functions:

• Maintain visibility to residents, staff, and visitors by wearing a safety monitor vest, ID badge, and professional attire.
• Screen all clients and visitors entering the facility.
• Perform bag searches upon intake and as required.
• Ensure clients abide by the facility, DSS, and OTDA policies and procedures.
• De-escalate potential crisis situations and document all interventions.
• Conduct rounds throughout the facility including hallways, stairwells, floors, bathrooms, and other common areas.
• Complete logs, incident reports, and all other required documentation.
• Perform administrative and receptionist duties at the operations/front desk.
• Monitor video surveillance cameras, fire prevention, detection alarm, and notification system.
• Support the running of fire drills; evacuate the building when necessary, utilize fire safety procedures.
• Assist with room preparation and turnover for new clients.
• Maintain inventory of cleaning and office supplies and ensure proper distribution.
• Inform management of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.).
• Support afterschool/evening activities as needed.

WHAT DO I NEED?

• Education:  High School Diploma or GED required.
• Experience:  1-2 years of experience working in related field preferred.
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Bi-lingual (Spanish) is a plus.
• Computer Skills: Basic competency in MS Windows, MS Office, and internet usage.
• Physical Performance: Ability to tour property, walk distances, and climb stairs.
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.
• Other Skills: Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details. Must be even-tempered, have good negotiation skills, and the ability to meet unexpected deadlines.

ANYTHING ELSE?

• Salary: $19.00 (hourly) – $15,808 (annually)
• Overtime available
• Open shifts: [Saturday – Sunday, 12 a.m. – 8 a.m.]  [Saturday – Sunday, 8 a.m. – 4 p.m.] [Saturday – Sunday, 4 p.m. – 12 a.m.]

WHY CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT WILL I BE DOING?

CHI is looking for a part time Resident Support Specialist (RSS) for our Central Islip location. You will provide a safe, structured, and supervised environment for CHI residents and staff. The RSS coordinates and verifies client movement in the facility while also monitoring the client conduct and overall behavior during tour of duty. This is accomplished by performing the following functions:

• Maintain visibility to residents, staff, and visitors by wearing a safety monitor vest, ID badge, and professional attire.
• Screen all clients and visitors entering the facility.
• Perform bag searches upon intake and as required.
• Ensure clients abide by the facility, DSS, and OTDA policies and procedures.
• De-escalate potential crisis situations and document all interventions.
• Conduct rounds throughout the facility including hallways, stairwells, floors, bathrooms, and other common areas.
• Complete logs, incident reports, and all other required documentation.
• Perform administrative and receptionist duties at the operations/front desk.
• Monitor video surveillance cameras, fire prevention, detection alarm, and notification system.
• Support the running of fire drills; evacuate the building when necessary, utilize fire safety procedures.
• Assist with room preparation and turnover for new clients.
• Maintain inventory of cleaning and office supplies and ensure proper distribution.
• Inform management of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.).
• Support afterschool/evening activities as needed.

ANYTHING ELSE?

• Salary: $19.00 an hour (approximately $15,808 annually)
• Overtime available
• Open shifts: [Saturday – Sunday, 4 p.m. – 12 a.m.] [Saturday – Sunday, 6 p.m. – 2 a.m.]

WHAT DO I NEED?

• Education:  High School Diploma or GED required.
• Experience:  1-2 years of experience working in related field preferred.
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Bi-lingual (Spanish) is a plus.
• Computer Skills: Basic competency in MS Windows, MS Office, and internet usage.
• Physical Performance: Ability to tour property, walk distances, and climb stairs.
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.
• Other Skills: Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details. Must be even-tempered, have good negotiation skills, and the ability to meet unexpected deadlines.

WHY CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHY CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

WHAT WILL I BE DOING?

CHI is looking for a part-time Resident Support Specialist (RSS) for our Medford location. You will provide a safe, structured, and supervised environment for CHI residents and staff. The RSS coordinates and verifies client movement in the facility while also monitoring the client conduct and overall behavior during tour of duty. This is accomplished by performing the following functions:

• Maintain visibility to residents, staff, and visitors by wearing a safety monitor vest, ID badge, and professional attire.
• Screen all clients and visitors entering the facility.
• Perform bag searches upon intake and as required.
• Ensure clients abide by the facility, DSS, and OTDA policies and procedures.
• De-escalate potential crisis situations and document all interventions.
• Conduct rounds throughout the facility including hallways, stairwells, floors, bathrooms, and other common areas.
• Complete logs, incident reports, and all other required documentation.
• Perform administrative and receptionist duties at the operations/front desk.
• Monitor video surveillance cameras, fire prevention, detection alarm, and notification system.
• Support the running of fire drills; evacuate the building when necessary, utilize fire safety procedures.
• Assist with room preparation and turnover for new clients.
• Maintain inventory of cleaning and office supplies and ensure proper distribution.
• Inform management of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.).
• Support afterschool/evening activities as needed.

ANYTHING ELSE?

• Salary: $19.00 an hour (approximately $39,520. annually)
• Overtime available
• Open shifts: [Saturday – Tuesday, 4 p.m. – 12 a.m.] 

WHAT DO I NEED?

• Education:  High School Diploma or GED required.
• Experience:  1-2 years of experience working in related field preferred.
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Bi-lingual (Spanish) is a plus.
• Computer Skills: Basic competency in MS Windows, MS Office, and internet usage.
• Physical Performance: Ability to tour property, walk distances, and climb stairs.
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.
• Other Skills: Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details. Must be even-tempered, have good negotiation skills, and the ability to meet unexpected deadlines.

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT WILL I BE DOING?

CHI is looking for a part-time Resident Support Specialist (RSS) for our Medford location. You will provide a safe, structured, and supervised environment for CHI residents and staff. The RSS coordinates and verifies client movement in the facility while also monitoring the client conduct and overall behavior during tour of duty. This is accomplished by performing the following functions:

• Maintain visibility to residents, staff, and visitors by wearing a safety monitor vest, ID badge, and professional attire.
• Screen all clients and visitors entering the facility.
• Perform bag searches upon intake and as required.
• Ensure clients abide by the facility, DSS, and OTDA policies and procedures.
• De-escalate potential crisis situations and document all interventions.
• Conduct rounds throughout the facility including hallways, stairwells, floors, bathrooms, and other common areas.
• Complete logs, incident reports, and all other required documentation.
• Perform administrative and receptionist duties at the operations/front desk.
• Monitor video surveillance cameras, fire prevention, detection alarm, and notification system.
• Support the running of fire drills; evacuate the building when necessary, utilize fire safety procedures.
• Assist with room preparation and turnover for new clients.
• Maintain inventory of cleaning and office supplies and ensure proper distribution.
• Inform management of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.).
• Support afterschool/evening activities as needed.

WHAT DO I NEED?

• Education:  High School Diploma or GED required.
• Experience:  1-2 years of experience working in related field preferred.
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Bi-lingual (Spanish) is a plus.
• Computer Skills: Basic competency in MS Windows, MS Office, and internet usage.
• Physical Performance: Ability to tour property, walk distances, and climb stairs.
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.
• Other Skills: Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details. Must be even-tempered, have good negotiation skills, and the ability to meet unexpected deadlines.

ANYTHING ELSE?

• Salary: $19.00 an hour (approximately $15,808 annually)
• Overtime available
• Open shifts: [Saturday-Sunday, 12 a.m. – 8 a.m.] 

WHY CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT WILL I BE DOING?

CHI is looking for per diem Resident Support Specialists (RSS) for our Hyde Park, Poughkeepsie or Newburgh locations.

The Resident Support Specialist ensures the safety and security of all clients, visitors, staff and property.  This is accomplished by performing the following functions:

• Maintains visibility to residents by wearing Safety Monitor vest and ID badge, and inspects site through regular tours of the property.  Reviews video cameras and monitors area consistently.
• Enforces CHI, site and DSS policies, regulations and rules with residents.
• Provides limited crisis intervention to residents when necessary until CHI professional staff Case Managers, Program Managers or Director of Emergency Housing is able to be contacted and/or intervene.  Contacts supervisor and/or the proper authorities as needed.
• Maintains appropriate documentation accurately throughout shift, i.e. turn-over, census, logs, incident reports, case notes, etc.  
• Conducts unit inspections in accordance with OTDA/DSS standards by physically entering each unit to insure proper attendance is recorded.
• Accepts resident referrals and reviews rules and regulations with new arrivals including but not limited to the rule of 2 bags per person upon intake.  Perform bag searches upon intake, and as required by bag search requirement protocol. 
• Submits all internal and external reports in a timely and correct manner as required by funding agencies and/or CHI (logs, notes, incident reports).  Maintains logs, office and site in an orderly fashion.
• Support afterschool/evening activities as needed.  Provide oversight of outdoor and recreational events.  
• Informs Building Superintendent of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.).
• Preps vacant units for new placements. 
• Maintains proper usage of cleaning supplies and inventory
• Facilitates and documents evacuation procedures,( i.e. fire drills) as directed by Program Manager
• At the direction of CHI staff (Program Manager or Director of Emergency Housing), acts as a liaison between the agency and the community at large. 
• Other duties may be assigned by management as needed to ensure the successful operation of the program. 

WHAT DO I NEED?

• Education:  High School Diploma or GED preferred. 1-2 years of experience in a related field may be substituted for high School diploma or GED equivalent.

  Experience:  1-2 years of experience working in related field preferred; if candidate has High School Diploma, GED or higher no work experience is required.   

• Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Bi-lingual (Spanish) is a plus.
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.

ANYTHING ELSE?

• Salary: $18.00
• Open shifts:
  • Per Diem 8 a.m. – 4 p.m., 4 p.m. – 12 a.m. and 12 a.m. – 8 a.m. shifts 

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT WILL I BE DOING?

CHI is looking for a part time Resident Support Specialist (RSS) for our Middle Island location. You will provide a safe, structured, and supervised environment for CHI residents and staff. The RSS coordinates and verifies client movement in the facility while also monitoring the client conduct and overall behavior during tour of duty. This is accomplished by performing the following functions:

• Maintain visibility to residents, staff, and visitors by wearing a safety monitor vest, ID badge, and professional attire.
• Screen all clients and visitors entering the facility.
• Perform bag searches upon intake and as required.
• Ensure clients abide by the facility, DSS, and OTDA policies and procedures.
• De-escalate potential crisis situations and document all interventions.
• Conduct rounds throughout the facility including hallways, stairwells, floors, bathrooms, and other common areas.
• Complete logs, incident reports, and all other required documentation.
• Perform administrative and receptionist duties at the operations/front desk.
• Monitor video surveillance cameras, fire prevention, detection alarm, and notification system.
• Support the running of fire drills; evacuate the building when necessary, utilize fire safety procedures.
• Assist with room preparation and turnover for new clients.
• Maintain inventory of cleaning and office supplies and ensure proper distribution.
• Inform management of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.).
• Support afterschool/evening activities as needed.

ANYTHING ELSE?

• Salary: $19.00 an hour (approximately $15,808 annually)
• Overtime available
• Open shifts: [Saturday-Sunday, 4 pm – 12 am and 6 pm – 2 am]

Apply online at Job Opportunities

WHAT DO I NEED?

• Education:  High School Diploma or GED required.
• Experience:  1-2 years of experience working in related field preferred.
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Bi-lingual (Spanish) is a plus.
• Computer Skills: Basic competency in MS Windows, MS Office, and internet usage.
• Physical Performance: Ability to tour property, walk distances, and climb stairs.
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.
• Other Skills: Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details. Must be even-tempered, have good negotiation skills, and the ability to meet unexpected deadlines.

WHY CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT DOES CHI OFFER?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

JOB SUMMARY

A Porter’s basic function usually involves maintaining cleanliness, appearance, and safety standards of facility. 

Pay: $20.20 an hour- approx. $42,000 annually.

FLSA: Non-exempt. Eligible for overtime.

Schedule: 11am-7pm Thursday – Monday (Tuesday and Wednesday off)

Location: Rego Park Queens, NY

JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS

           These duties are essential and specific to the successful implementation of this position.

Perform basic maintenance tasks each workday including:

• Trash removal
• Front lobby and facility support
• Sweeping, cleaning and mopping rooms and areas as needed.
•  Follow all maintenance tasks assigned by supervisor.
• Determine workplace hazards and exposures that could harm employees and by extension the environment and report it immediately.
• Ensure staff are practicing safe working techniques learned in trainings.
• Maintains Compliance with CHI’s Health and Safety Program.
• Promote Safety initiatives and inspect all equipment prior to use. 
• Emergency Preparedness- attend yearly training on active shooter drills, de-escalation training, and ensure that all emergency supplies on site are present and accounted for.

Qualifications

ENTRY LEVEL QUALIFICATIONS AND REQUIREMENTS

Education and Experience: High school diploma or GED preferred. Some experience (1+ years) cleaning and sanitizing a residential or similar site preferred.

Certificates: Required to obtain an Occupational Safety and Health Administration (OSHA)  Online Training for Bloodborne Pathogens and Personal Protective Equipment Course within the first 30 days of employment and maintain throughout employment. 

• Required to obtain a Certificate of Fitness for Fire Guard in Homeless shelters (F02) within the first 30 days of employment and maintain throughout employment.
• Required to obtain a Food Handlers Certificate from a credentialed company through the Department of Health.

• Communication:  Proficiency in English required. Bi-lingual (Spanish) is a plus.
• Reasoning Ability:  make judgment calls, perform proper notifications, and make appropriate decisions.
• Physical: Ability to lift, carry, and move heavy objects (up to 50lbs), tour entire property, walk distances, and climb stairs (2-4 flights).

• Equal Employment Opportunity Employer (EEOE)

  Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT WILL I BE DOING?

CHI is looking for a full-time Case Manager for our Medford location. You will be responsible for ensuring that all program participants are provided with the services necessary to promote personal and economic independence, to have skills required to obtain, maintain, and retain permanent housing, and are living in well-maintained units.

•    Adhere to and enforce program regulations, policies, and procedures. Ensure that all clients are receiving quality services that are following the program requirements.
•    Assist clients in developing an Independent Living Plan (ILP) by identifying needs and goals. Evaluate client progress on short- and long-term goals.
•    Provide information, referrals, counseling, crisis intervention, direct service, and advocacy services for all clients.
•    Develop and maintain a resource network for referrals as related to the needs of the individuals being served in supervised programs. Collaborate with DSS and other service providers to assist clients in fulfilling ILP and program requirements.
•    Assist clients with direct services such as current and projected client budget, current resume as appropriate, assistance with ADL skills, etc.
•    Responsible for face-to-face meetings with clients.
•    Inspect living space regularly as required by the program to assess clients ADL needs and program compliance to assist clients with maintaining housing.
•    Limit and document improper use of agency resources by clients such as unit damages, furniture, or appliances.
•    Evaluate, document, and inform the direct supervisor of physical plant needs of the housing unit and/or common areas.
•    Complete discharge plans with clients.
•    Submit all internal and external reports in a timely and correct manner as required by funding agencies and/or CHI (housing logs, unit inspection sheets, progress notes, ILPs, authorization forms required by DSS, special projects, etc.). Maintain charts and files in an orderly fashion.

ANYTHING ELSE?

• Salary: Bachelor’s degree: $24.04, Master’s degree: $26.45
• Overtime available
• Open shifts: [Tuesday – Saturday, 8 am – 4 pm]

WHAT DO I NEED?

Education: Bachelor’s degree in human services or related field, Master’s degree in Social Work preferred. Extensive experience may be substituted for educational requirement.
Experience: Two years’ experience working in a related field such as homelessness or housing preferred.
Communication: Excellent verbal and written communication skills. Proficiency in English required, bi-lingual (Spanish) is a plus.
Computer Skills: Basic competency in MS Windows, MS Office, and internet usage.
Math Skills: Ability to formulate simple financial budgets.
Physical Performance: Ability to tour property, walk distances, and climb stairs.
Reasoning Ability: Ability to prioritize, make appropriate decisions, and judgment calls.
Other Skills: Ability to relate to the underserved, homeless, and disabled populations. Ability to work independently and as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details. 
 

WHY CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT WILL I BE DOING?

The Case Manager provides supportive case management services to tenants of a permanent affordable supportive housing program under HHAP program in Long Island. The Case Manager works with tenants to build and enhance independent living skills, including timely rent payments and healthy housekeeping, to promote housing stability. Case manager will enter notes and meet twice a month with tenants.

TENANT SERVICES

· Screen DHS referrals for eligibility and certification for program enrollment.
· Conduct tenant intake and needs assessment to determine independent living strengths and weaknesses. Develop independent living plans (ILPs) to ensure housing stability.
· Provide case management to tenants in accordance with ILPs to track progress and milestone achievements.
· Coordinate workshops or provide training that promote independent living and housing stability such as budget management, health and nutrition, housekeeping, vocational or employment skills development, job opportunities.
· Engage tenants in supportive and service programs such as Workforce Development and Financial Literacy. Refer tenants to community-based services to meet ILP goals.
· Advocate on behalf of tenants for entitlements and benefits, employment opportunities, and community-based services.
· Link tenants to employment support services such as resume building, interviewing skills development, and job skills development.
· Ensure proper and timely follow-up for incidents reporting to DHS and CHI.
· Submit program reports correctly and on schedule to CHI, DHS, and oversight agencies.
· Comply with funding contracts, partnership and service agreements, and all applicable city, state, and federal laws, rules and regulations. Complete corrective action plans as directed by Program Director.
· Attend training and obtain certifications per OTDA and DHS rules, including one-time and recurring training and certifications.
 

TENANCY AND APARTMENT MANAGEMENT
· Ensure tenants pay rent timely. Develop rent-based budget schedules.
· Assist tenants with rent payment and rent arrears payment agreements and ensure compliance with rent payment stipulations.
· Counsel tenants to ensure healthy housekeeping and good neighbor behaviors.
· Coordinate with Property Management to ensure essential services including heat, hot water, electric and plumbing are operational; and apartment repairs and maintenance are performed timely.
 

ANYTHING ELSE?

• Salary: $24.04 per hour (approximately $50,000 annually) to $25.49 per hour (approximately $53,000 annually) 
• Overtime available
• Open shifts: [Monday – Friday, 9 am – 5 pm]

WHAT DO I NEED?

· Education: Associates degree in Social Work or Counseling preferred. 3+ years of experience working in supportive housing or a similar field can override the education requirement.
· Experience: Two (2) years of experience in social work or human services, counseling, or case management.
· Communication: Professional verbal and written communication skills.
· Computer skills: Professional competency in MS Word, Excel, Outlook and the internet. Experience with CARES and AWARDS prioritized.
· Math Skills: Ability to develop and manage program budgets.
· Physical Performance: Ability to make unit visits (walk distances, climb stairs, etc.)
· Reasoning Ability: Ability to prioritize, make appropriate decisions and judgment calls
· Other Skills and Experience:
o Experience working with homeless and/or formerly homeless individuals and families.
o Experience in needs assessment, crisis intervention, and de-escalation. Behavioral management and motivational interviewing a plus.
o Ability to manage a demanding caseload with competing priorities.
o Ability to work independently and as part of a team. Ability to build and lead a team.
o Must be highly organized and attentive to details, be willing to assume responsibility, work well under pressure, meet deadlines, multi-task, and be flexible.
 

WHY CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT WILL I BE DOING?

CHI is looking for a full-time Senior Case Manager for our Smithtown location.  You will be responsible for all supervisory aspects of social work services within emergency housing setting. Under the direction of the Program Manager, the Senior Case Manager will work as part of an interdisciplinary team. The Senior Case Manager will supervise the overall running of the Case Managers for their site. The Senior Case Manager will ensure quality housing services are provided effectively and in accordance with guidelines established by CHI, OTDA, Suffolk County Department of Social Services, and other funding sources as appropriate. This is accomplished by performing the following functions:

• Provide crisis intervention as appropriate.
• Support direct case management duties as needed.
• Provide regular supervision for Case Managers.
• Conduct 1 to 1 meetings with members of your team and update the performance goals, accomplishments, notes, and feedback in Paycom on a regular basis (weekly/bi-weekly).
• Ensure that the program is providing quality services and is compliant with program requirements. 
• Promote sound social work practices through supervision including case consultations, case file reviews, and employee performance appraisals. 
• Ensure the timely and correct submission of all internal and external reports in the manner required by funding agencies and/or CHI (housing logs, client contact sheets, unit inspection sheets, progress notes, authorization forms, admission and discharge sheets, census reports, etc.).
• Inform Program Manager of deficiencies that require additional staff training.
• Act as a liaison with agencies responsible for referring eligible clients. 
• Adhere to proper use of company resources (cell phones, office supplies, internet, etc.).
• Act as a role model to Case Management staff in accordance with agency policies and procedures.
• Provide staff with ongoing training and growth opportunities.
• Participate in the hiring process, initial and annual employee evaluations, and disciplinary measures. 
• Responsible to oversee appropriate coverage and payroll procedures within department. Provide on-call coverage as needed.

ANYTHING ELSE?

• Salary: $66,300 annually. Exempt.
• Open shifts: [Monday – Friday, 9:00 a.m. – 5:00 p.m.]

WHAT DO I NEED?

• Education: BSW required, MSW from an accredited university or related field of study preferred
• Experience: 2-5 years’ experience providing management services preferred.
• Certificates or Licenses:  Valid driver’s license.
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Bi-lingual (Spanish) is a plus.
• Computer Skills:  Basic competency in MS Windows, MS Office, and internet usage. Knowledge of Foothold Awards System a plus.
• Math Skills:  Basic math skills required.
• Physical Performance:  Ability to tour properties, walk distances, climb stairs, etc.
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls.
• Other Skills:  Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details.  Must be even-tempered, have good negotiation skills, and the ability to meet unexpected deadlines.  Effective time management skills.

WHY CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account

• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT DOES CHI OFFER?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

JOB SUMMARY

 The Case Management Supervisor is part of the human service leadership team that manages and monitors the development and execution of service and care plans for residents to provide a supportive and empowering environment that fosters stabilization, independence and self-reliance, and skills development. The Case Management Supervisor leads a team of Case Managers and ensures that service and care plans are up to date and customized to resident needs. The Supervisor coordinates resources and develops partnerships with community-based services to support their team in implementing service and care plans and provides direct supervision and guidance to their team members.

Pay: $66,300.00 annual salary.

FLSA: Exempt. Not eligible for overtime.

Schedule: Tuesday – Saturday 9am-5pm(Sunday and Monday off).

Location: Midtown Manhattan

JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS

           These duties are essential and specific to the successful implementation of this position.

SERVICE AND CARE COORDINATION

• Ensure residents receive quality and appropriate services per organizational principles and program requirements.
• Review service and care plans to ensure plans are customized to the needs of the residents, aligned to their biopsychosocial assessments, and promote independence and long-term stability.
• Develop partnerships and service agreements with external providers and organizations that offer support, advocacy and direct services for immigration and citizenship issues, legal issues, health and mental health issues, childcare and youth services, public benefits and donations, employment opportunities, educational and vocational services.
• Ensure residents are actively engaged in public benefits and city programs in accordance with DHS requirements and are meeting program requirements.
• In Family Shelters ensure school-age children receive transportation services, school transfers, and ESL/ELL and IEP curriculum as needed.
• Develop and maintain a resource network for referrals as related to service needs of residents.
• Ensure Case Managers leverage external services in service and care plan development and implementation; advocate with providers to secure services where needed.
• Ensure residents maintain healthy hygiene and housekeeping. Ensure residents who exhibit behaviors that compromise their health and the safety of others are engaged with Social Workers and external resources and services.
• Review discharge plans to ensure continued enrollment and participation in public benefits and service linkages to community-based organizations are in place.

SUPERVISION

• Review performance and productivity of Case Managers; provide constructive feedback, guidance, and technical assistance to team members around performance, professional development, and knowledge and skills development. Provide performance evaluations per Paycom.
• Troubleshoot difficult resident cases; intervene and directly assist in special needs cases.
• Conduct 1 to 1 meetings with members of your team and update the performance goals, accomplishments, notes, and feedback in Paycom on a regular basis (weekly/bi-weekly).
• Ensure Case Managers adhere to CHI code of conduct and abide by contractual, city, state, and federal rules and regulations.

GENERAL DUTIES

• Document interactions and communications with and on behalf of residents in CARES and AWARDS.
• Perform other duties as assigned by supervisor and Program Director.

Qualifications

What do I need to apply?

Education and Experience: Bachelor’s degree in Social Work or Psychology required. Five (5) years of experience plus two (2) years of supervisory experience in social services for clients. Experience with immigrants and immigration issues prioritized.

Minimum of seven (7) years of case management experience and three (3) years of supervisory experience in the past ten (10) years may be substituted for educational requirement.

• Communication: Professional verbal and written communication skills. Proficiency in English required, multi-lingual and Spanish proficiency prioritized.
• Computer skills: Professional competency in MS Word, Excel, Outlook and the internet. Experience with CARES, HOME, CAPS, and AWARDS prioritized.
• Math Skills: Ability to formulate simple financial budgets and coach budget management skills.
• Physical Performance: Ability to make unit visits (walk distances, climb stairs, etc.)
• Reasoning Ability: Ability to prioritize; make appropriate decisions and judgment calls.
• Other Skills:
  • Experience working with homeless individuals and people living with health and/or mental health issues and substance use. Ability to engage residents.
  • Extensive experience with service and care plan development and implementation.
  • Experience in building partnerships and sustaining partnerships and collaborations with external service providers and community-based organizations.

• Equal Employment Opportunity Employer (EEOE)

  Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT WILL I BE DOING?

CHI is looking for part-time Resident Support Specialists (RSS) for our Brentwood location. You will provide a safe, structured, and supervised environment for CHI residents and staff. The RSS coordinates and verifies client movement in the facility while also monitoring the client conduct and overall behavior during tour of duty. This is accomplished by performing the following functions:

• Maintain visibility to residents, staff, and visitors by wearing a safety monitor vest, ID badge, and professional attire.
• Screen all clients and visitors entering the facility.
• Perform bag searches upon intake and as required.
• Ensure clients abide by the facility, DSS, and OTDA policies and procedures.
• De-escalate potential crisis situations and document all interventions.
• Conduct rounds throughout the facility including hallways, stairwells, floors, bathrooms, and other common areas.
• Complete logs, incident reports, and all other required documentation.
• Perform administrative and receptionist duties at the operations/front desk.
• Monitor video surveillance cameras, fire prevention, detection alarm, and notification system.
• Support the running of fire drills; evacuate the building when necessary, utilize fire safety procedures.
• Assist with room preparation and turnover for new clients.
• Maintain inventory of cleaning and office supplies and ensure proper distribution.
• Inform management of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.).
• Support afterschool/evening activities as needed.

WHAT DO I NEED?

• Education:  High School Diploma or GED required.
• Experience:  1-2 years of experience working in related field preferred.
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Bi-lingual (Spanish) is a plus.
• Computer Skills: Basic competency in MS Windows, MS Office, and internet usage.
• Physical Performance: Ability to tour property, walk distances, and climb stairs.
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.
• Other Skills: Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details. Must be even-tempered, have good negotiation skills, and the ability to meet unexpected deadlines.

ANYTHING ELSE?

• Salary: $19.00 per hour (approximately $15,808 annually)
• Overtime available
• Open shifts: Saturday – Sunday [4 p.m.- 12 a.m. and 12 a.m. – 8 a.m.] 

Apply online at www.communityhousing.org/about-chi/chi-careers/.

WHY CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT DOES CHI OFFER?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

JOB SUMMARY

The Residential Aide Coordinates and ensures the overall safety and security of the facility. Coordinates and verifies client movement in the facility in conjunction with other operation staff, while also monitoring the client conduct and overall behavior during tour of duty.

Pay: $21.64 an hour- approx. $45,000 annually.

FLSA: Non-exempt. Eligible for overtime.

Schedule:4pm-12am Tuesday – Saturday(Sunday and Monday off)

Schedule:12am-8am Sunday – Thursday(Friday & Saturday off). 

Location: Gowanus/Park Slope Brooklyn, NY

JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS

           These duties are essential and specific to the successful implementation of this position.

The Residential Aid ensures the safety and security of all clients, visitors, staff, and property.  This is accomplished by performing the following functions:

• Maintains visibility to residents by wearing Safety Monitor vest and ID badge and inspects site through regular       tours of the property.
• Screens all clients and visitors to the facility.
• Enforces and educates clients on CHI, site and DSS policies, regulations, and rules with residents.
• Reviews video cameras and monitors area consistently.
• Provides limited crisis intervention and de-escalation to residents, when necessary, until CHI professional staff Case Managers, Program Managers or Director of Emergency Housing can be contacted and/or intervene.  Contacts supervisor and/or the proper authorities as needed.
• Maintains appropriate documentation accurately throughout shift, i.e., turn-over, census, logs, incident reports, case notes, etc.  
• Conducts inspections in accordance with OTDA/DSS standards by physically entering each unit to ensure proper attendance is recorded.
• Accepts resident referrals and reviews rules and regulations with new arrivals including but not limited to the rule of 2 bags per person upon intake.
• Submits all internal and external reports in a timely and correct manner as required by funding agencies and/or CHI (logs, notes, incident reports).  Maintains logs, office, and site in an orderly fashion.
• Informs Building Superintendent of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.).
• Preps vacant units for new placements. 
• Maintains proper usage of cleaning supplies and inventory.
• Facilitates and documents evacuation procedures, ( i.e. fire drills) as directed
• Preform administrative and reception duties at front desk when needed.
• At the direction of CHI staff, acts as a liaison between the agency and the community at large. 
• Other duties may be assigned by management as needed to ensure the successful operation of the program

Qualifications

What do I need to apply?

Education and Experience: High School Diploma or GED preferred.

• Must be willing to work flexible hours, nights and/or weekends and overtime if necessary.
• Experience:  1-2 years of experience working in related field preferred.
• First Aid/CPR Certification- and Food Handler’s Certification required or needs to be obtained in first 60 days of employment.
• F-02 or F80 Fire Safety Coordinator certification, required (or ability to obtain certification within 30 days of employment)
• Must complete a TB test (traditional test, QuantiFERON or X-ray) upon hire and annually thereafter.
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Multi-lingual and Spanish proficiency prioritized.
• Physical Performance: Ability to lift, carry, and move heavy objects (up to 50lbs), tour entire property, walk distances, and climb stairs (2-4 flights). 
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT DOES CHI OFFER?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

JOB SUMMARY

The Case Manager is part of a human service team that develops and executes service and care plans for residents to provide a supportive and empowering environment that fosters stabilization, independence and self-reliance, and skills development. The Case Manager plays a key role in executing and updating service and care plans, coordinating direct services and service referrals to external providers, and monitoring resident behaviors and practices.

Pay: $24.04 an hour- approx. $50,004 annually.

FLSA: Non-exempt. Eligible for overtime.

Schedule: Sunday – Thursday 9am-5pm (Friday & Saturday off)

Location: Midtown Manhattan, NY

JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS

           These duties are essential and specific to the successful implementation of this position.

SERVICE AND CARE COORDINATION

• Ensure residents receive appropriate quality services per organizational principles and program requirements.  
• In coordination with Social Worker (if available), design service and care plans that provide customized information, counseling, crisis intervention, direct service, and advocacy services to residents; and coordinate linkages to external and community-based services.

• Collaborate with other service providers and external organization to help residents resolve immigration and citizenship issues, secure public benefits and charitable gifts and donations, pursue employment and entrepreneurial opportunities, independence, and long-term stability.
• For family sites: coordinate with Recreation Team (if available on site) to ensure school-age children receive transportation services, school transfers, and ESL/ELL and IEP curriculum as needed.
• Develop and maintain a resource network for referrals as related to service needs of residents.
• Meet with residents in assigned caseload at least once a week to assess progress with service and care plans. Modify plans as needed.
• Conduct weekly room inspections to ensure healthy hygiene and housekeeping. Coordinate with Social Workers and/or Treatment Team to mitigate behaviors that compromise the health and safety of residents.
• Design discharge plans to ensure continued enrollment and participation in public benefits and service linkages to community-based organizations are in place.

BENEFITS / ENTITLEMENT COORDINATION

• Ensure residents in assigned caseload are enrolled in and receiving eligible public benefits and city programs in accordance with DHS requirements.
• Ensure residents follow through with appointments, documentation submissions, and other required activities to maintain enrollment and participation in benefits and DHS programs.
• Coordinate with Mayor’s Office of Immigration Affairs and other immigration services and advocacy organizations and enroll residents in immigration services and programs if applicable.

GENERAL DUTIES

• Document interactions and communications with and on behalf of residents in CARES and AWARDS.
• Perform other duties as assigned by supervisor and Program Director.

Qualifications

What do I need to apply?

Education and Experience: High School Diploma or GED required. Bachelor’s degree in social work or psychology preferred. Three years of experience working in a shelter or similar field can be substituted for the education requirement.  

• Experience: All job candidates must have two years’ experience in case management, counseling, or direct advocacy for clients in social service settings. Experience with immigrants and immigration issues is a plus.
• Communication: Excellent verbal and written communication skills. Proficiency in English required, multi-lingual and Spanish proficiency a plus.
• Computer skills: Basic competency in MS Word, Excel, Outlook and the internet
• Math Skills: Ability to formulate simple financial budgets.
• Physical Performance: Ability to make unit visits (walk distances, climb stairs, etc.)
• Reasoning Ability: Ability to prioritize, make appropriate decisions and judgment calls.
  • Experience working with homeless individuals and people living with health and/or mental health issues and substance use. Ability to engage residents.

• Equal Employment Opportunity Employer (EEOE)

  Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT DOES CHI OFFER?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

JOB SUMMARY

The Residential Aide Coordinates and ensures the overall safety and security of the facility. Coordinates and verifies client movement in the facility in conjunction with other operation staff, while also monitoring the client conduct and overall behavior during tour of duty.

Pay: $21.64 an hour- approx. $45,000 annually.

FLSA: Non-exempt. Eligible for overtime.

Schedule: Friday – Tuesday 4pm-12am (Wednesday and Thursday off)

Location: Midtown Manhattan, NY

JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS

           These duties are essential and specific to the successful implementation of this position.

The Resident Support Specialist ensures the safety and security of all clients, visitors, staff, and property.  This is accomplished by performing the following functions:

• Maintains visibility to residents by wearing Safety Monitor vest and ID badge and inspects site through regular       tours of the property.
• Screens all clients and visitors to the facility.
• Enforces and educates clients on CHI, site and DSS policies, regulations, and rules with residents.
• Reviews video cameras and monitors area consistently.
• Provides limited crisis intervention and de-escalation to residents, when necessary, until CHI professional staff Case Managers, Program Managers or Director of Emergency Housing can be contacted and/or intervene.  Contacts supervisor and/or the proper authorities as needed.
• Maintains appropriate documentation accurately throughout shift, i.e., turn-over, census, logs, incident reports, case notes, etc.  
• Conducts inspections in accordance with OTDA/DSS standards by physically entering each unit to ensure proper attendance is recorded.
• Accepts resident referrals and reviews rules and regulations with new arrivals including but not limited to the rule of 2 bags per person upon intake.
• Submits all internal and external reports in a timely and correct manner as required by funding agencies and/or CHI (logs, notes, incident reports).  Maintains logs, office, and site in an orderly fashion.
• Informs Building Superintendent of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.).
• Preps vacant units for new placements. 
• Maintains proper usage of cleaning supplies and inventory.
• Facilitates and documents evacuation procedures, ( i.e. fire drills) as directed
• Preform administrative and reception duties at front desk when needed.
• At the direction of CHI staff, acts as a liaison between the agency and the community at large. 
• Other duties may be assigned by management as needed to ensure the successful operation of the program. 

Qualifications

What do I need to apply?

Education and Experience: High School Diploma or GED preferred.

• Must be willing to work flexible hours, nights and/or weekends and overtime if necessary.
• Experience:  1-2 years of experience working in related field preferred.
• First Aid/CPR Certification- and Food Handler’s Certification required or needs to be obtained in first 60 days of employment.
• F-02 or F80 Fire Safety Coordinator certification, required (or ability to obtain certification within 30 days of employment)
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Multi-lingual and Spanish proficiency prioritized.
• Physical Performance: Ability to lift, carry, and move heavy objects (up to 50lbs), tour entire property, walk distances, and climb stairs (2-4 flights). 
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT WILL I BE DOING?

CHI is looking for a full-time Resident Support Specialist (RSS) for our Smithtown location. You will provide a safe, structured, and supervised environment for CHI residents and staff. The RSS coordinates and verifies client movement in the facility while also monitoring the client conduct and overall behavior during tour of duty. This is accomplished by performing the following functions:

• Maintain visibility to residents, staff, and visitors by wearing a safety monitor vest, ID badge, and professional attire.
• Screen all clients and visitors entering the facility.
• Perform bag searches upon intake and as required.
• Ensure clients abide by the facility, DSS, and OTDA policies and procedures.
• De-escalate potential crisis situations and document all interventions.
• Conduct rounds throughout the facility including hallways, stairwells, floors, bathrooms, and other common areas.
• Complete logs, incident reports, and all other required documentation.
• Perform administrative and receptionist duties at the operations/front desk.
• Monitor video surveillance cameras, fire prevention, detection alarm, and notification system.
• Support the running of fire drills; evacuate the building when necessary, utilize fire safety procedures.
• Assist with room preparation and turnover for new clients.
• Maintain inventory of cleaning and office supplies and ensure proper distribution.
• Inform management of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.).
• Support afterschool/evening activities as needed.

ANYTHING ELSE?

• Salary: $19.00 an hour (approximately $39,520 annually)
• Overtime available
• Open shifts: [Friday – Monday, 2 pm – 10 pm]  

Apply online via Indeed

WHY CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

WHAT DO I NEED?

• Education:  High School Diploma or GED required.
• Experience:  1-2 years of experience working in related field preferred.
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Bi-lingual (Spanish) is a plus.
• Computer Skills: Basic competency in MS Windows, MS Office, and internet usage.
• Physical Performance: Ability to tour property, walk distances, and climb stairs.
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.
• Other Skills: Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details. Must be even-tempered, have good negotiation skills, and the ability to meet unexpected deadlines.

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT DOES CHI OFFER?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

JOB SUMMARY

 The Case Management Supervisor is part of the human service leadership team that manages and monitors the development and execution of service and care plans for residents to provide a supportive and empowering environment that fosters stabilization, independence and self-reliance, and skills development. The Case Management Supervisor leads a team of Case Managers and ensures that service and care plans are up to date and customized to resident needs. The Supervisor coordinates resources and develops partnerships with community-based services to support their team in implementing service and care plans and provides direct supervision and guidance to their team members.

Pay: $66,3000 salary.

Schedule: 8am-4pm Sunday – Thursday (Friday & Saturday off).

JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS

           These duties are essential and specific to the successful implementation of this position.

SERVICE AND CARE COORDINATION

• Ensure residents receive quality and appropriate services per organizational principles and program requirements.
• Review service and care plans to ensure plans are customized to the needs of the residents, aligned to their biopsychosocial assessments, and promote independence and long-term stability.
• Develop partnerships and service agreements with external providers and organizations that offer support, advocacy and direct services for immigration and citizenship issues, legal issues, health and mental health issues, childcare and youth services, public benefits and donations, employment opportunities, educational and vocational services.
• Ensure residents are actively engaged in public benefits and city programs in accordance with DHS requirements and are meeting program requirements.
• In Family Shelters ensure school-age children receive transportation services, school transfers, and ESL/ELL and IEP curriculum as needed.
• Develop and maintain a resource network for referrals as related to service needs of residents.
• Ensure Case Managers leverage external services in service and care plan development and implementation; advocate with providers to secure services where needed.
• Ensure residents maintain healthy hygiene and housekeeping. Ensure residents who exhibit behaviors that compromise their health and the safety of others are engaged with Social Workers and external resources and services.
• Review discharge plans to ensure continued enrollment and participation in public benefits and service linkages to community-based organizations are in place.

SUPERVISION

• Review performance and productivity of Case Managers; provide constructive feedback, guidance, and technical assistance to team members around performance, professional development, and knowledge and skills development. Provide performance evaluations per Paycom.
• Troubleshoot difficult resident cases; intervene and directly assist in special needs cases.
• Conduct 1 to 1 meetings with members of your team and update the performance goals, accomplishments, notes, and feedback in Paycom on a regular basis (weekly/bi-weekly).
• Ensure Case Managers adhere to CHI code of conduct and abide by contractual, city, state, and federal rules and regulations.

GENERAL DUTIES

• Document interactions and communications with and on behalf of residents in CARES and AWARDS.
• Perform other duties as assigned by supervisor and Program Director.

Qualifications

ENTRY LEVEL QUALIFICATIONS AND REQUIREMENTS

Education and Experience: Bachelor’s degree in social work or psychology required. Five (5) years of experience plus two (2) years of supervisory experience in social services for clients. Experience with immigrants and immigration issues prioritized.

Minimum of seven (7) years of case management experience and three (3) years of supervisory experience in the past ten (10) years may be substituted for educational requirement.

• Communication: Professional verbal and written communication skills. Proficiency in English required, multi-lingual and Spanish proficiency prioritized.
• Computer skills: Professional competency in MS Word, Excel, Outlook and the internet. Experience with CARES, HOME, CAPS, and AWARDS prioritized.
• Math Skills: Ability to formulate simple financial budgets and coach budget management skills.
• Physical Performance: Ability to make unit visits (walk distances, climb stairs, etc.)
• Reasoning Ability: Ability to prioritize; make appropriate decisions and judgment calls.
• Other Skills:
  • Experience working with homeless individuals and people living with health and/or mental health issues and substance use. Ability to engage residents.
  • Extensive experience with service and care plan development and implementation.
  • Experience in building partnerships and sustaining partnerships and collaborations with external service providers and community-based organizations.

  • Equal Employment Opportunity Employer (EEOE)

    Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT WILL I BE DOING?

CHI is looking for a full-time Case Manager for our Smithtown location. You will be responsible for ensuring that all program participants are provided with the services necessary to promote personal and economic independence, to have skills required to obtain, maintain, and retain permanent housing, and are living in well-maintained units. This is accomplished by performing the following functions:

• Adhere to and enforce program regulations, policies, and procedures. Ensure that all clients are receiving quality services that are following the program requirements.
• Assist clients in developing an Independent Living Plan (ILP) by identifying needs and goals. Evaluate client progress on short- and long-term goals.
• Provide information, referrals, counseling, crisis intervention, direct service, and advocacy services for all clients.
• Develop and maintain a resource network for referrals as related to the needs of the individuals being served in supervised programs. Collaborate with DSS and other service providers to assist clients in fulfilling ILP and program requirements.
• Assist clients with direct services such as current and projected client budget, current resume as appropriate, assistance with ADL skills, etc.
• Responsible for face-to-face meetings with clients.
• Inspect living space regularly as required by the program to assess clients ADL needs and program compliance to assist clients with maintaining housing.
• Limit and document improper use of agency resources by clients such as unit damages, furniture, or appliances.
• Evaluate, document, and inform the direct supervisor of physical plant needs of the housing unit and/or common areas.
• Complete discharge plans with clients.
• Submit all internal and external reports in a timely and correct manner as required by funding agencies and/or CHI (housing logs, unit inspection sheets, progress notes, ILPs, authorization forms required by DSS, special projects, etc.). Maintain charts and files in an orderly fashion.

ANYTHING ELSE?

• Salary: Bachelor’s degree: $24.04, Master’s degree: $26.45
• Overtime available
• Open shifts: [Tuesday – Saturday, 8 a.m. – 4 p.m.]

WHAT DO I NEED?

Education: Bachelor’s degree in human services or related field, Master’s degree in Social Work preferred. Extensive experience may be substituted for educational requirement.
Experience: Two years’ experience working in a related field such as homelessness or housing preferred.
Communication: Excellent verbal and written communication skills. Proficiency in English required, bi-lingual (Spanish) is a plus.
Computer Skills: Basic competency in MS Windows, MS Office, and internet usage.
Math Skills: Ability to formulate simple financial budgets.
Physical Performance: Ability to tour property, walk distances, and climb stairs.
Reasoning Ability: Ability to prioritize, make appropriate decisions, and judgment calls.
Other Skills: Ability to relate to the underserved, homeless, and disabled populations. Ability to work independently and as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details. 

WHY CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT DOES CHI OFFER?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

JOB SUMMARY

The Residential Aide Coordinates and ensures the overall safety and security of the facility. Coordinates and verifies client movement in the facility in conjunction with other operation staff, while also monitoring the client conduct and overall behavior during tour of duty.

Pay: $21.64 an hour- approx. $45,000 annually.

FLSA: Non-exempt. Eligible for overtime.

Schedule: 12am-8am Saturday – Wednesday (Thursday & Friday off).  

Schedule:4pm-12am Thursday – Monday (Tuesday & Wednesday off).

Schedule:4pm-12am Wednesday-Friday, Sunday – Monday (Tuesday & Saturday off).

Schedule:8am-4pm Friday – Tuesday (Wednesday & Thursday off).

Schedule:8am-4pmThursday – Monday (Tuesday & Wednesday off).

Location: Sheepshead Bay Brooklyn, NY

JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS

           These duties are essential and specific to the successful implementation of this position.

The Resident Support Specialist ensures the safety and security of all clients, visitors, staff, and property.  This is accomplished by performing the following functions:

• Maintains visibility to residents by wearing Safety Monitor vest and ID badge and inspects site through regular       tours of the property.
• Screens all clients and visitors to the facility.
• Enforces and educates clients on CHI, site and DSS policies, regulations, and rules with residents.
• Reviews video cameras and monitors area consistently.
• Provides limited crisis intervention and de-escalation to residents, when necessary, until CHI professional staff Case Managers, Program Managers or Director of Emergency Housing can be contacted and/or intervene.  Contacts supervisor and/or the proper authorities as needed.
• Maintains appropriate documentation accurately throughout shift, i.e., turn-over, census, logs, incident reports, case notes, etc.  
• Conducts inspections in accordance with OTDA/DSS standards by physically entering each unit to ensure proper attendance is recorded.
• Accepts resident referrals and reviews rules and regulations with new arrivals including but not limited to the rule of 2 bags per person upon intake.
• Submits all internal and external reports in a timely and correct manner as required by funding agencies and/or CHI (logs, notes, incident reports).  Maintains logs, office, and site in an orderly fashion.
• Informs Building Superintendent of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.).
• Preps vacant units for new placements. 
• Maintains proper usage of cleaning supplies and inventory.
• Facilitates and documents evacuation procedures, ( i.e. fire drills) as directed
• Preform administrative and reception duties at front desk when needed.
• At the direction of CHI staff, acts as a liaison between the agency and the community at large. 
• Other duties may be assigned by management as needed to ensure the successful operation of the program

Qualifications

What do I need to apply?

Education and Experience: High School Diploma or GED preferred.

• Must be willing to work flexible hours, nights and/or weekends and overtime if necessary.
• Experience:  1-2 years of experience working in related field preferred.
• First Aid/CPR Certification- and Food Handler’s Certification required or needs to be obtained in first 60 days of employment.
• F-02 or F80 Fire Safety Coordinator certification, required (or ability to obtain certification within 30 days of employment)
• Must complete a TB test (traditional test, QuantiFERON or X-ray) upon hire and annually thereafter.
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Multi-lingual and Spanish proficiency prioritized.
• Physical Performance: Ability to lift, carry, and move heavy objects (up to 50lbs), tour entire property, walk distances, and climb stairs (2-4 flights). 
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT DOES CHI OFFER?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

JOB SUMMARY

Responsible for ensuring that all program participants are provided with the services necessary to locate, acquire, maintain, and retain permanent housing.    Provide landlord outreach and advocacy, housing leads and applications.  Is knowledgeable about and accurately completes applications for housing subsidy programs.

Pay: $25.00 an hour- approx. $52,000 annually.

FLSA: Non-exempt. Eligible for overtime. 

Schedule: Monday-Wednesday-Friday 8am-4pm Tuesdays 11am-7pm Must work 2nd Saturday per month.

Location: Gowanus/Park Slope Brooklyn, NY

JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS

           These duties are essential and specific to the successful implementation of this position.

•     Adheres to and enforces program regulations, policies, and procedures. Ensures that all clients are receiving quality services that are in compliance with the program.
• Assists clients in locating housing within their specified budgets.
• Provides information, referrals, direct service, and advocacy services for local housing pool.
• Develops and maintains a resource network for referrals as related to the housing; realtors, landlords, housing complexes and local Section 8 offices.
• Is familiar with NYC and NYS housing subsidy programs, supportive housing options, SROs and affordable housing.
• Collaborates with DHS, property owners, and other service providers, and shelter Case Manager to assist families in fulfilling ILP and program requirements.
• Mediates between clients and property owners or representatives.     
• Responsible for collecting and reviewing Housing Logs and informing case managers of any concerns related to documents. 
• Completes Housing Packets and Shelter Supplement Program paperwork.
• Submits all internal and external reports in a timely and correct manner as required by funding agencies and/or CHI (housing logs, unit inspection sheets, progress notes, as required by CHI and DHS.
• Completes progress notes, referral, and updates client’s CARES case.
• Maintains charts, files, and housing paperwork in an orderly fashion. 
• Always maintains clinical appropriateness.

Qualifications

What do I need to apply?

Education and Experience: High School Diploma required, bachelor’s degree in human services or related field preferred. 1-2 years’ experience in a related field assisting people with homelessness and obtaining permanent housing. 

• Must have working knowledge and insight into NYC housing resources including experience helping people find affordable housing and working with different NYC and NY State agencies and programs the facilitate permanent housing goals. 
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required,
• bi-lingual (Spanish) is a plus.
• Computer skills:  Basic competency in MS Word, Excel, Outlook and the internet
• Math Skills:  Ability to formulate simple financial budgets
• Physical Performance:  Ability to make home visits (walk distances, climb several flights of stairs, etc.)
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls
• Other Skills:  Ability to relate to the underserved, homeless and disabled populations. Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details.

• Equal Employment Opportunity Employer (EEOE)

  Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHY CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

What will I be doing on the job?

Responsible for all aspects of Management for Residential Aide staff within the Program. Ensuring that quality services are provided effectively and in accordance with guidelines established by CHI, OTDA, and other funding sources as appropriate.

JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS

           These duties are essential and specific to the successful implementation of this position.

Under the direction of the Program Director, the Shift Supervisor will work as part of an interdisciplinary team. The Shift Supervisor will supervise the overall running of the site as directed by the Program Director.

•  Responsible for the supervision and support for all Residential Aide staff.
• Responsible for overseeing Residential Aide staffing for weekends, overnights and as needed.  
• Conduct Fire Drills as scheduled and works with program staff to ensure that fire safety procedures are followed and document these events as per DHS and CHI guidelines.
• Supervise and assist with the client meals as per the site’s specific policies. Shift Supervisors are responsible for ensuring employees are following OTDA and DHS food safety guidelines.
• Provides limited crisis intervention and de-escalation to residents, when necessary, until CHI professional staff Case Managers, Program Managers or Director of Emergency Housing can be contacted and/or intervene.  Contacts supervisor and/or the proper authorities as needed.
• Prevents loss of income to CHI because of vacancy loss, and lost shelter payments, property, etc. 
• Ensure that the program is providing quality services and is compliant with program requirements. 
• Enforces clients on CHI, site and DSS policies, regulations, and rules with residents.
• Reviews video cameras and monitors area consistently.
• Adheres to proper use of company resources (cell phones, office supplies, internet, etc.).
• Always maintains appropriateness and acts as a model for other employees.
• Provides on-site training and feedback on a regular basis and when necessary to staff and management.
• Informs Building Superintendent of work site’s physical condition (i.e., dangerous conditions, possible repair needs, supply needs, etc.). 
• Act as a liaison with agencies responsible for referring eligible clients. 
• Submits all internal and external reports in a timely and accurate manner as required by funding agencies and/or CHI (logs, notes, incident reports).  Maintains logs, office, and site in an orderly fashion. 
• Assists the management team in communication as well as being an on-call supervisor. 

Important Information:

Pay: $24.04 an hour- approx $50,004 annual.

FSLA: Non-exempt. Overtime is available.

Schedule: Tuesday – Saturday 8am-4pm (off Sunday and Monday)

Schedule: Sunday – Thursday 4pm-12am (off Friday and Saturday)

Schedule: Thursday – Monday 12am-8am (off Tuesday and Wednesday)

Location: Midtown Manhattan, NY

Qualifications

What do I need to apply

Education and Experience: High School Diploma or GED required. Bachelor’s from an accredited university or related field of study, preferred. 3+ years of verified experience working in homeless services can override the education requirement.

• Experience: 2+ years’ experience providing management services in social services or in other related fields.
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Multi-lingual and Spanish proficiency preferred.
• First Aid/CPR Certification and Food Handler’s Certificate (have upon hire or within 60 days of hire)
• F-80 Fire Safety Coordinator certification, required (or ability to obtain F80 certification within 60 days of hire)
• Computer Skills:  Basic competency in MS Windows, MS Office, and on the Internet.
• Physical Performance:  Ability to tour properties, walk distances, climb stairs, etc.
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls.
• Other Skills:  Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details.  Must be even-tempered, have good negotiation skills, and the ability to meet unexpected deadlines.  Effective time management skills.

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT WILL I BE DOING?

CHI is looking for a part-time Food Handler for our Medford location. You will be responsible for packaging, preparing, and distributing meals to clients in an emergency housing setting. This is accomplished by performing the following functions:

• Prepare and serve meals for shift.
• Prepare meal kits for future distribution.
• Assist in receiving and unloading of food deliveries.
• Advise Program Manager of needs and assist with completing food orders from vendor. Complete weekly orders for Contracted Food Vendor and inform Program Manager of any issues or changes.
• Serve as the point person for Contracted Food Vendor personnel.
• Thoroughly clean entire work area after each meal distribution.
• Record meal count and submit weekend statistics to Program Manager. Maintain records for food service and update tracking sheets and menus monthly.
• Provide exemplary customer service to CHI clients and outside vendors.
• Attend staff meetings and training as scheduled.

ANYTHING ELSE?

• Salary: $17.86 an hour (approximately $14,860 annually)
• Overtime available
• Open shifts:
  • Part-time: Saturday – Sunday, 11 a.m. – 7 p.m.

WHAT DO I NEED?

• Education:  High School Diploma or GED required.
• Certificates or Licenses: Current New York State Food Handler’s Certificate preferred.
• Experience: One to two years working in a food service environment preferred.
• Communication: Excellent verbal and written communication skills. Proficiency in English required, bi-lingual (Spanish) is a plus.
• Other Skills: Ability to relate to the underserved, homeless and disabled populations. Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to detail.

WHY CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT DOES CHI OFFER?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

JOB SUMMARY

Responsible for all aspects of Management for Residential Aide staff within the Program. Ensuring that quality services are provided effectively and in accordance with guidelines established by CHI, OTDA, and other funding sources as appropriate.

Pay: $24.04 hourly- approx. $50,004 annually.

FLSA: Non-exempt. Eligible for overtime.

Schedule:  Saturday -Monday 4pm-12am, Tuesday- Wednesday 12am-8am (off Thursday & Friday).

Location: Gowanus/Park Slope Brooklyn, NY

JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS

           These duties are essential and specific to the successful implementation of this position.

Under the direction of the Program Director, the Shift Supervisor will work as part of an interdisciplinary team. The Shift Supervisor will supervise the overall running of the site as directed by the Program Director.

•  Responsible for the supervision and support for all Residential Aide staff.
• Responsible for overseeing Residential Aide staffing for weekends, overnights and as needed. 
• Conduct Fire Drills as scheduled and works with program staff to ensure that fire safety procedures are followed and document these events as per DHS and CHI guidelines.
• Supervise and assist with the client meals as per the site’s specific policies. Shift Supervisors are responsible for ensuring employees are following OTDA and DHS food safety guidelines.
• Provides limited crisis intervention and de-escalation to residents, when necessary, until CHI professional staff Case Managers, Program Managers or Director of Emergency Housing can be contacted and/or intervene.  Contacts supervisor and/or the proper authorities as needed.
• Prevents loss of income to CHI because of vacancy loss, and lost shelter payments, property, etc. 
• Ensure that the program is providing quality services and is compliant with program requirements. 
• Enforces clients on CHI, site and DSS policies, regulations, and rules with residents.
• Reviews video cameras and monitors area consistently.
• Adheres to proper use of company resources (cell phones, office supplies, internet, etc.).
• Always maintains appropriateness and acts as a model for other employees.
• Provides on-site training and feedback on a regular basis and when necessary to staff and management.
• Informs Building Superintendent of work site’s physical condition (i.e., dangerous conditions, possible repair needs, supply needs, etc.). 
• Act as a liaison with agencies responsible for referring eligible clients. 
• Submits all internal and external reports in a timely and accurate manner as required by funding agencies and/or CHI (logs, notes, incident reports).  Maintains logs, office, and site in an orderly fashion.
• Assists the management team in communication as well as being an on-call supervisor. 

Qualifications

What do I need to apply?

Education and Experience: High School Diploma or GED required. Bachelor’s from an accredited university or related field of study, preferred. 3+ years of verified experience working in homeless services can override the education requirement. All applicants must have 2+ years’ experience providing management services in social services or in other related fields.

• Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Multi-lingual and Spanish proficiency preferred.
• First Aid/CPR Certification and Food Handler’s Certificate (have upon hire or within 60 days of hire)
• F-80 Fire Safety Coordinator certification, required (or ability to obtain F80 certification within 30 days of hire)
• Computer Skills:  Basic competency in MS Windows, MS Office, and on the Internet.
• Physical Performance:  Ability to lift, carry, and move heavy objects (up to 50lbs), tour property, walk distances, and climb stairs (up to 3-4 flights).
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls.
• Other Skills:  Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details.  Must be even-tempered, have good negotiation skills, and the ability to meet unexpected deadlines.  Effective time management skills.

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT WILL I BE DOING?

CHI is looking for a part-time Resident Support Specialist (RSS) for our Farmingville location. You will provide a safe, structured, and supervised environment for CHI residents and staff. The RSS coordinates and verifies client movement in the facility while also monitoring the client conduct and overall behavior during tour of duty. This is accomplished by performing the following functions:

• Maintain visibility to residents, staff, and visitors by wearing a safety monitor vest, ID badge, and professional attire.
• Screen all clients and visitors entering the facility.
• Perform bag searches upon intake and as required.
• Ensure clients abide by the facility, DSS, and OTDA policies and procedures.
• De-escalate potential crisis situations and document all interventions.
• Conduct rounds throughout the facility including hallways, stairwells, floors, bathrooms, and other common areas.
• Complete logs, incident reports, and all other required documentation.
• Perform administrative and receptionist duties at the operations/front desk.
• Monitor video surveillance cameras, fire prevention, detection alarm, and notification system.
• Support the running of fire drills; evacuate the building when necessary, utilize fire safety procedures.
• Assist with room preparation and turnover for new clients.
• Maintain inventory of cleaning and office supplies and ensure proper distribution.
• Inform management of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.).
• Support afterschool/evening activities as needed.

WHAT DO I NEED?

• Education:  High School Diploma or GED required.
• Experience:  1-2 years of experience working in related field preferred.
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Bi-lingual (Spanish) is a plus.
• Computer Skills: Basic competency in MS Windows, MS Office, and internet usage.
• Physical Performance: Ability to tour property, walk distances, and climb stairs.
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.
• Other Skills: Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details. Must be even-tempered, have good negotiation skills, and the ability to meet unexpected deadlines.

ANYTHING ELSE?

• Salary: $19.00 (hourly) – $15,808 (annually)
• Overtime available
• Open shifts: [Saturday – Sunday, 4 p.m. – 12 a.m.] 

Apply online at www.communityhousing.org/about-chi/chi-careers/.

WHY CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHY CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

WHAT WILL I BE DOING?

CHI is looking for a full-time Resident Support Specialist (RSS) for our Medford location. You will provide a safe, structured, and supervised environment for CHI residents and staff. The RSS coordinates and verifies client movement in the facility while also monitoring the client conduct and overall behavior during tour of duty. This is accomplished by performing the following functions:

• Maintain visibility to residents, staff, and visitors by wearing a safety monitor vest, ID badge, and professional attire.
• Screen all clients and visitors entering the facility.
• Perform bag searches upon intake and as required.
• Ensure clients abide by the facility, DSS, and OTDA policies and procedures.
• De-escalate potential crisis situations and document all interventions.
• Conduct rounds throughout the facility including hallways, stairwells, floors, bathrooms, and other common areas.
• Complete logs, incident reports, and all other required documentation.
• Perform administrative and receptionist duties at the operations/front desk.
• Monitor video surveillance cameras, fire prevention, detection alarm, and notification system.
• Support the running of fire drills; evacuate the building when necessary, utilize fire safety procedures.
• Assist with room preparation and turnover for new clients.
• Maintain inventory of cleaning and office supplies and ensure proper distribution.
• Inform management of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.).
• Support afterschool/evening activities as needed.

ANYTHING ELSE?

• Salary: $19.00 an hour (approximately $39,520. annually)
• Overtime available
• Open shifts: [Wednesday – Sunday, 4 p.m. – 12 a.m.]

Apply online at www.communityhousing.org/about-chi/chi-careers/

WHAT DO I NEED?

• Education:  High School Diploma or GED required.
• Experience:  1-2 years of experience working in related field preferred.
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Bi-lingual (Spanish) is a plus.
• Computer Skills: Basic competency in MS Windows, MS Office, and internet usage.
• Physical Performance: Ability to tour property, walk distances, and climb stairs.
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.
• Other Skills: Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details. Must be even-tempered, have good negotiation skills, and the ability to meet unexpected deadlines.

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHY CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

WHAT DO I NEED?

• Education:  High School Diploma or GED required.
• Experience:  1-2 years of experience working in related field preferred.
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Bi-lingual (Spanish) is a plus.
• Computer Skills: Basic competency in MS Windows, MS Office, and internet usage.
• Physical Performance: Ability to tour property, walk distances, and climb stairs.
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.
• Other Skills: Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details. Must be even-tempered, have good negotiation skills, and the ability to meet unexpected deadlines.

WHAT WILL I BE DOING?

CHI is looking for a part time Resident Support Specialist (RSS) for our Coram location. You will provide a safe, structured, and supervised environment for CHI residents and staff. The RSS coordinates and verifies client movement in the facility while also monitoring the client conduct and overall behavior during tour of duty. This is accomplished by performing the following functions:

• Maintain visibility to residents, staff, and visitors by wearing a safety monitor vest, ID badge, and professional attire.
• Screen all clients and visitors entering the facility.
• Perform bag searches upon intake and as required.
• Ensure clients abide by the facility, DSS, and OTDA policies and procedures.
• De-escalate potential crisis situations and document all interventions.
• Conduct rounds throughout the facility including hallways, stairwells, floors, bathrooms, and other common areas.
• Complete logs, incident reports, and all other required documentation.
• Perform administrative and receptionist duties at the operations/front desk.
• Monitor video surveillance cameras, fire prevention, detection alarm, and notification system.
• Support the running of fire drills; evacuate the building when necessary, utilize fire safety procedures.
• Assist with room preparation and turnover for new clients.
• Maintain inventory of cleaning and office supplies and ensure proper distribution.
• Inform management of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.).
• Support afterschool/evening activities as needed.

ANYTHING ELSE?

• Salary: $19.00 an hour (approximately $15,808 annually)
• Overtime available
• Open shifts: [Saturday- Sunday: 6AM. – 2PM.]

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT DOES CHI OFFER?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

JOB SUMMARY 

The Case Management Supervisor is part of the human service leadership team that manages and monitors the development and execution of service and care plans for residents to provide a supportive and empowering environment that fosters stabilization, independence and self-reliance, and skills development. The Case Management Supervisor leads a team of Case Managers and ensures that service and care plans are up to date and customized to resident needs. The Supervisor coordinates resources and develops partnerships with community-based services to support their team in implementing service and care plans and provides direct supervision and guidance to their team members.

Pay: $66,300.00 annual salary.

FLSA: Exempt. Not eligible for overtime.

Schedule: 9am-5pm Sunday -Thursday (Friday & Saturday off).

Location: Rego Park Queens, NY

JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS

           These duties are essential and specific to the successful implementation of this position.

SERVICE AND CARE COORDINATION

• Ensure residents receive quality and appropriate services per organizational principles and program requirements.
• Review service and care plans to ensure plans are customized to the needs of the residents, aligned to their biopsychosocial assessments, and promote independence and long-term stability.
• Develop partnerships and service agreements with external providers and organizations that offer support, advocacy and direct services for immigration and citizenship issues, legal issues, health and mental health issues, childcare and youth services, public benefits and donations, employment opportunities, educational and vocational services.
• Ensure residents are actively engaged in public benefits and city programs in accordance with DHS requirements and are meeting program requirements.
• In Family Shelters ensure school-age children receive transportation services, school transfers, and ESL/ELL and IEP curriculum as needed.
• Develop and maintain a resource network for referrals as related to service needs of residents.
• Ensure Case Managers leverage external services in service and care plan development and implementation; advocate with providers to secure services where needed.
• Ensure residents maintain healthy hygiene and housekeeping. Ensure residents who exhibit behaviors that compromise their health and the safety of others are engaged with Social Workers and external resources and services.
• Review discharge plans to ensure continued enrollment and participation in public benefits and service linkages to community-based organizations are in place.

SUPERVISION

• Review performance and productivity of Case Managers; provide constructive feedback, guidance, and technical assistance to team members around performance, professional development, and knowledge and skills development. Provide performance evaluations per Paycom.
• Troubleshoot difficult resident cases; intervene and directly assist in special needs cases.
• Conduct 1 to 1 meetings with members of your team and update the performance goals, accomplishments, notes, and feedback in Paycom on a regular basis (weekly/bi-weekly).
• Ensure Case Managers adhere to CHI code of conduct and abide by contractual, city, state, and federal rules and regulations.

GENERAL DUTIES

• Document interactions and communications with and on behalf of residents in CARES and AWARDS.
• Perform other duties as assigned by supervisor and Program Director.

Qualifications

What do I need to apply?

Education and Experience: Bachelor’s Degree in social work or psychology required. Five (5) years of experience plus two (2) years of supervisory experience in social services for clients. Experience with immigrants and immigration issues prioritized.

Minimum of seven (7) years of case management experience and three (3) years of supervisory experience in the past ten (10) years may be substituted for educational requirement.

• Communication: Professional verbal and written communication skills. Proficiency in English required, multi-lingual and Spanish proficiency prioritized.
• Computer skills: Professional competency in MS Word, Excel, Outlook and the internet. Experience with CARES, HOME, CAPS, and AWARDS prioritized.
• Math Skills: Ability to formulate simple financial budgets and coach budget management skills.
• Physical Performance: Ability to make unit visits (walk distances, climb stairs, etc.)
• Reasoning Ability: Ability to prioritize; make appropriate decisions and judgment calls.
• Other Skills:
  • Experience working with homeless individuals and people living with health and/or mental health issues and substance use. Ability to engage residents.
  • Extensive experience with service and care plan development and implementation.
  • Experience in building partnerships and sustaining partnerships and collaborations with external service providers and community-based organizations.

  • Equal Employment Opportunity Employer (EEOE)

    Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT WILL I BE DOING?

CHI is looking for a part-time Resident Support Specialist (RSS) for our Middle Island location. You will provide a safe, structured, and supervised environment for CHI residents and staff. The RSS coordinates and verifies client movement in the facility while also monitoring the client conduct and overall behavior during tour of duty. This is accomplished by performing the following functions:

• Maintain visibility to residents, staff, and visitors by wearing a safety monitor vest, ID badge, and professional attire.
• Screen all clients and visitors entering the facility.
• Perform bag searches upon intake and as required.
• Ensure clients abide by the facility, DSS, and OTDA policies and procedures.
• De-escalate potential crisis situations and document all interventions.
• Conduct rounds throughout the facility including hallways, stairwells, floors, bathrooms, and other common areas.
• Complete logs, incident reports, and all other required documentation.
• Perform administrative and receptionist duties at the operations/front desk.
• Monitor video surveillance cameras, fire prevention, detection alarm, and notification system.
• Support the running of fire drills; evacuate the building when necessary, utilize fire safety procedures.
• Assist with room preparation and turnover for new clients.
• Maintain inventory of cleaning and office supplies and ensure proper distribution.
• Inform management of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.).
• Support afterschool/evening activities as needed.

ANYTHING ELSE?

• Salary: $19.00 an hour (approximately $15,808 annually)
• Overtime available 
• Open shifts: [Saturday-Sunday, 12am-8am and 4 p.m. – 12 a.m.]

Apply online at www.communityhousing.org/about-chi/chi-careers/.

WHAT DO I NEED?  

• Education:  High School Diploma or GED required
• Experience:  1-2 years of experience working in related field preferred.
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Bi-lingual (Spanish) is a plus.
• Computer Skills: Basic competency in MS Windows, MS Office, and internet usage.
• Physical Performance: Ability to tour property, walk distances, and climb stairs.
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.
• Other Skills: Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details. Must be even-tempered, have good negotiation skills, and the ability to meet unexpected deadlines.

WHY CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHY CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

WHAT DO I NEED?

• Education:  High School Diploma or GED required.
• Experience:  1-2 years of experience working in related field preferred.
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Bi-lingual (Spanish) is a plus.
• Computer Skills: Basic competency in MS Windows, MS Office, and internet usage.
• Physical Performance: Ability to tour property, walk distances, and climb stairs.
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.
• Other Skills: Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details. Must be even-tempered, have good negotiation skills, and the ability to meet unexpected deadlines.

ANYTHING ELSE?

• Salary: $19.00 an hour (approximately $15,808 annually)
• Overtime available
• Open shifts:
  • Part time [Saturday – Sunday, 8 a.m. – 4 p.m., 4 p.m. – 12 a.m. and 12 a.m. – 8 a.m.]

Apply online at www.communityhousing.org/about-chi/chi-careers/.

WHAT WILL I BE DOING?

CHI is looking for part-time Resident Support Specialists (RSS) for our Middle Island location. You will provide a safe, structured, and supervised environment for CHI residents and staff. The RSS coordinates and verifies client movement in the facility while also monitoring the client conduct and overall behavior during tour of duty. This is accomplished by performing the following functions:

• Maintain visibility to residents, staff, and visitors by wearing a safety monitor vest, ID badge, and professional attire.
• Screen all clients and visitors entering the facility.
• Perform bag searches upon intake and as required.
• Ensure clients abide by the facility, DSS, and OTDA policies and procedures.
• De-escalate potential crisis situations and document all interventions.
• Conduct rounds throughout the facility including hallways, stairwells, floors, bathrooms, and other common areas.
• Complete logs, incident reports, and all other required documentation.
• Perform administrative and receptionist duties at the operations/front desk.
• Monitor video surveillance cameras, fire prevention, detection alarm, and notification system.
• Support the running of fire drills; evacuate the building when necessary, utilize fire safety procedures.
• Assist with room preparation and turnover for new clients.
• Maintain inventory of cleaning and office supplies and ensure proper distribution.
• Inform management of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.).
• Support afterschool/evening activities as needed.

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT WILL I BE DOING?

CHI is looking for a full-time Resident Support Specialist Supervisor for our Riverhead location.  You will be responsible for all aspects of management for Resident Support Specialist staff within emergency housing programs. Ensuring that quality services are provided effectively and in accordance with guidelines established by CHI, OTDA, Suffolk County Department of Social Services, and other funding sources as appropriate. 

•    Provide consistent supervision and support for all Resident Support Specialist staff.
•    Conduct 1 to 1 meetings with members of your team and update the performance goals, accomplishments, notes, and feedback in Paycom on a regular basis (weekly/bi-weekly).
•    Ensure RSS staff are up to date and in compliance with all required trainings. Provides on-site training and feedback as needed.
•    Responsible for scheduling and coverage of RSS shifts at location.
•    Act as a liaison for CHI by implementing timely and effective communication with outside entities. 
•    De-escalate potential crisis situations and document all situations and interventions.
•    Audit logs, incident reports, and all other required documentation to ensure compliance with applicable rules and regulations. Provides guidance on appropriate documentation to RSS staff.
•    Conduct fire drills and evacuate the building when necessary.
•    Ensure that the program is providing quality services and is compliant with program requirements.  
•    Educate clients about the program policies and procedures.
•    Prevent loss of income to CHI as a result of vacancy loss and lost shelter payments, property, etc.  
•    Assist the management team in communication as well as being an on-call supervisor.  

ANYTHING ELSE?   

• Salary: $24.04 hour- $50,003 annually
• Overtime available
• Open shifts: Tuesday – Saturday, 2 pm – 10 pm with on-call responsibilities

Apply online at www.communityhousing.org/about-chi/chi-careers/

WHY CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account

• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

Qualifications

WHAT DO I NEED?

• Education:  High school diploma or GED required. Bachelor’s degree preferred.
• Experience: 2+ years’ experience providing management services or experience in a human services field.
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Bi-lingual (Spanish) is a plus.
• Computer Skills:  Basic competency in MS Windows, MS Office, and internet usage.
• Physical Performance:  Ability to tour properties, walk distances, climb stairs, etc.
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls.
• Other Skills:  Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details.  Must be even-tempered, have good negotiation skills, and the ability to meet unexpected deadlines.  Effective time management skills

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT DOES CHI OFFER?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

JOB SUMMARY

The Chief Housing Officer (CHO) is a C Suite executive responsible for the oversight of all of CHI’s housing residences/programs (shelter, affordable, supportive, permanent, rental, Homeownership, etc.) in New York City, Long Island, the Hudson Valley and future locations/counties. The CHO is someone with extensive experience in the homeless and housing nonprofit and/or human services industry in New York. The CHO must be committed to the vision and mission of CHI to help people live in quality housing and prosper in life.

Annual Salary Range: $265,000. -$300,000.

FLSA: Exempt. Not eligible for overtime.

Schedule: Monday – Friday 9am-5pm 

Location: White Plains, NY

JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS

           These duties are essential and specific to the successful implementation of the position

• Work closely with the Chief Executive Officer (CEO), the Chief Financial Officer (CFO), The Chief Administrative Officer (CAO), the Chief Human Resources Officer (CHRO), General Counsel, Senior Vice Presidents, Vice President of Development, and the Directors.
• Work closely with the CEO and the executive leadership team on the implementation of CHI’s Strategic Housing Action Plan and the development of a CHI Housing Development department.
• Serve as a key member of the executive leadership team.
• Lead and direct oversight of all of CHI’s homeless and housing shelters/sites/residences in Long Island, Westchester, Hudson Valley and New York City and other future locations.
• Develop and maintain relationships with governmental agencies, not-for-profit programs, private and public funding sources, and businesses as necessary to successfully implement CHI’s housing goals and objectives.
• Represent CHI at conferences, forums, community boards, public hearings, and other community-centered meetings.
• Maintain close relationships and dialogue with all federal/state/local regulatory agencies, including counties’ Department of Homeless Services (DHS), Departments of Social Services (DSS), New York State Office of Temporary Disability Assistance (NYS OTDA), Office of Mental Health (NYS OMH), New York City Department of Housing Preservation and Development (NYC HPD), and other federal/state/local agencies.
• Lead system wide housing placement initiatives focused on moving clients from shelter to permanent housing efficiently and sustainably.
• Identify innovative housing solutions and partnerships to expand housing inventory.
• Ensure housing placement goals, timelines, and performance metrics are met or exceeded set by DHS and other governmental entities.
• Supervise a team of highly experienced Senior Vice Presidents, Vice Presidents, Directors and managers.
• Conduct 1 to 1 meetings with members of your executive leadership team and update the performance goals, accomplishments, notes, and feedback in Paycom on a regular basis (weekly/bi-weekly).
• Foster a culture of delegation, supervision and accountability.
• Foster a culture of client and tenant-centered service.
• Develop innovative and wrap around services, including primary care, mental health, substance use, workforce development, and program-related training.
• Lead on the development and monitoring of a housing quality improvement system, including performance management, metrics and other housing-related measures.
• Set a schedule to periodically visit all sites in the Long Island, Westchester, Hudson Valley and New York City areas.
• Ensure that homeless and housing are provided effectively and in accordance with the guidelines established by CHI and all funding sources.
• Ensure that all participants (shelter residents/tenants) in housing-related programs are provided with the services necessary to promote personal and economic independence.
• Lead on finding and submission of RFPs to expand services. Oversee grant reporting related to housing, audits and performance monitoring.
• Work closely with the Vice President of Development in searching for corporate/foundation requests for proposals and initiatives.  
• Collaborate with the CHI housing development team to secure, acquire, develop and build LIHTC developments.
• Provide executive leadership to homeownership department VP and staff.
• Develop and implement a comprehensive housing strategy focused on expanding sustainable homeownership.
• Work closely with VP of Homeownership and Housing Retention to increase access to affordable homeownership opportunities for low- and moderate-income households.
• Establish measurable performance indicators and ensure program effectiveness.
• Collaborate with finance leadership on financial forecasting, budgeting, and sustainability homeownership planning.
• Ensure optimum performance of personnel and interfacing of various agency divisions, executive, fiscal, services, property management, personnel.
• Regularly assess effectiveness of the department under direct supervision and implement changes where necessary.
• Responsible for the oversight and development and monitoring of the annual program budgets. Work closely with the CFO, the Controller, VP of Finance, Senior Vice Presidents, Vice Presidents and all Directors in the development and oversight of budgets.
• Ensure compliance with all regulatory, licensing, and accreditation requirements. This includes continuing dialogue and effective reporting with external agencies.
• Develop policies and procedures aligning service delivery with the requirements of government contracts, grants, foundations, or as otherwise required by the organization.
• Promote cross-training between departments and strengthen career development.
• Keep current with legislative proposals and the effects they may have on programs. Make CEO aware of any potential negative/positive effects legislative proposals may have on organizational programming or funding to ensure we are able to advocate accordingly.
• Pursue training opportunities for program staff that could strengthen overall services.
• Understand all shelter regulatory guidelines and housing, including Part 900, Part 491 and other homeless and housing government regulations/guidelines.

• Core Competencies

• Highly effective leadership, demonstrating a fundamental respect for the dignity of others. Works collegially and is a proven team builder.
• An innovator, capable of creating or seizing opportunities to improve service effectiveness and client outcomes and build strategic partnerships with other organizations.
• Understands and values quality improvement; applies managerial and technical skills to measure and improve efficiency and effectiveness and ensure compliance with all regulatory and contractual obligations. Able to effectively address overlapping projects and deadlines. Adaptable and reliable in face of conflict, crisis, or changing priorities.
• Able to lead a team in managing multiple and often simultaneous tasks and in creating a work environment recognized for a high level of organization, timeliness, cost-effectiveness, accuracy, and results.
• A hands-on leader who directly engages staff and residents/tenants at the sites.
• Demonstrate commitment to diversity and inclusion, valuing a diversity of perspectives and encouraging contributions by all team members.
• Business “literate,” understands financial reports, applies data to assess business effectiveness and efficiency, and acts in a fiscally responsible manner.
• Ability to thrive in a flexible, fast-paced, accredited, and growth-oriented environment while maintaining a positive solution-oriented approach.
• Accountability – Someone that holds their subordinates accountable as well as holding themselves accountable. The CHO should be consistently reporting on all programs across the board. This competency can evaluate the CHO’s strengths and weaknesses and effectively manage their subordinates.
• Familiarity with Program Budgets– The CHO should have knowledge of each site budget he/she oversees and be able to interpret the budgets including how it may or may not
• affect the agency. Work closely with the CFO to ensure all Directors have a working knowledge of their respective budgets.
• Strategic Vision – Should have a robust analysis of program trends both internal and external and to understand program/agency objectives and their own role in implementing a plan. Work closely with the CEO on strategic planning, cultivation, partnerships, and other external matters on an as needed basis.
• To effectively communicate their site needs to internal and external members involved. Being clear, detailed, concise and factual. Strong ability to manage across, up, down, across with a solution-oriented, resolution focused approach to difference of approach or opinion.
• Transparency – fully transparent, even acknowledging gaps with a clear self-initiated plan to address any gaps identified.

•  

  Other Duties

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 
• Attendance and Punctuality: Punctual and regular attendance.
• Attitude and Courtesy:  Is respectful and courteous to others, practice’s ability to cooperate.  Is attentive to the concerns, ideas, and issues expressed by others.  Shows consideration for and values the opinions of clients, other staff, and the public.
• Communication: Uses appropriate internal and external, written, and verbal communication skills.
•  
• Confidentiality: Can be relied upon to maintain customer and agency confidentiality.
• Creativity and Innovation:  Proposes creative ideas and seeks out better methods.
• Decision-making Skills: Demonstrates proper judgment and decision-making skills. Secures relevant information, appropriately identifies causes of problems, and takes or recommends appropriate course of action.
• Flexibility:  Demonstrates a willingness to follow instructions and to perform duties outside of normal realm of his/her job description as requested by his or her supervisor.  Accept flexible work schedules and assignments as appropriate to meet the needs of the agency, its customers, and clients.
• Fiscal Responsibility: Is careful with agency resources.  Use materials and equipment in a cost-effective manner.  Limits and documents improper use of agency resources.  Seeks cost containment and/or lower cost solutions.  Prevent loss of income to CHI because of vacancy loss, lost rental payments, and/or damages or failure to meet program milestones.
• Job Knowledge: Demonstrates understanding of the principles, methods, and processes needed to perform the job.
• Performance: Meets or exceed productivity standards.  Has the ability to implement and follow a project through to completion in a timely fashion.  Produce neat, accurate, and thorough work.  Perform under pressure, within deadlines and have ability to work independently and to prioritize.  Begins and completes tasks without assignment and repeated oversight.  Maintains charts and files in an orderly fashion.
• Professional Development: Shows ambition and interest in pursuing career development; expands on job-appropriate skills.
• Response to Supervision and Training: Listens effectively; seeks, accepts, and integrates into his/her daily routine constructive criticism, advice and guidance.
• Reliability in Reporting: Submits all internal and external reports in a timely and correct manner as required by funding agencies and/or CHI.  Information is accurate.
• Safety Practices: Knows and observes safe working conditions, maintains safe work practices, makes supervisor aware of any unsafe working conditions. Be comfortable conducting room searches.
• Teamwork: Encourages, enhances, and contributes to group efforts for the betterment of the entire agency, assists as necessary.

Qualifications

• MINIMUM QUALIFICATIONS AND REQUIREMENTS

• Master’s degree.
• At least twenty (20) years of extensive executive level experience overseeing a large housing/homeless portfolio.
• Minimum of five (5) years’ experience at the Senior Vice President or higher level; or five (5) years at Assistant or Deputy Commissioner level or above with proven track record of extensive supervisory experience; including supervising vice presidents and multiple sites.
• Intermediate or expert level proficiency in MS Office products required.
• Strong leadership, management, administrative, organizational, interpersonal, verbal communication, and writing and presentation skills are required.
• Must have a valid driver’s license and must be willing to travel in NYC, Hudson Valley, Long Island, Westchester, and other regions.

• Equal Employment Opportunity Employer (EEOE)

  Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT DOES CHI OFFER?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

JOB SUMMARY

The Case Manager is part of a human service team that develops and executes service and care plans for residents to provide a supportive and empowering environment that fosters stabilization, independence and self-reliance, and skills development. The Case Manager plays a key role in executing and updating service and care plans, coordinating direct services and service referrals to external providers, and monitoring resident behaviors and practices.

Pay: $24.04 an hour- approx. $50,004 annually.

FLSA: Non-exempt. Eligible for overtime.

Schedule: Sunday -Thursday 9am-5pm (Friday and Saturday off).. 

Schedule: Tuesday -Thursday and Saturday 8am-4pm Friday 10am-6pm (Sunday and Monday off).. 

Location: Rego Park Queens, NY

JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS

           These duties are essential and specific to the successful implementation of this position.

SERVICE AND CARE COORDINATION

• Ensure residents receive appropriate quality services per organizational principles and program requirements.  
• In coordination with Social Worker (if available), design service and care plans that provide customized information, counseling, crisis intervention, direct service, and advocacy services to residents; and coordinate linkages to external and community-based services.

• Collaborate with other service providers and external organization to help residents resolve immigration and citizenship issues, secure public benefits and charitable gifts and donations, pursue employment and entrepreneurial opportunities, independence, and long-term stability.
• For family sites: coordinate with Recreation Team (if available on site) to ensure school-age children receive transportation services, school transfers, and ESL/ELL and IEP curriculum as needed.
• Develop and maintain a resource network for referrals as related to service needs of residents.
• Meet with residents in assigned caseload at least once a week to assess progress with service and care plans. Modify plans as needed.
• Conduct weekly room inspections to ensure healthy hygiene and housekeeping. Coordinate with Social Workers and/or Treatment Team to mitigate behaviors that compromise the health and safety of residents.
• Design discharge plans to ensure continued enrollment and participation in public benefits and service linkages to community-based organizations are in place.

BENEFITS / ENTITLEMENT COORDINATION

• Ensure residents in assigned caseload are enrolled in and receiving eligible public benefits and city programs in accordance with DHS requirements.
• Ensure residents follow through with appointments, documentation submissions, and other required activities to maintain enrollment and participation in benefits and DHS programs.
• Coordinate with Mayor’s Office of Immigration Affairs and other immigration services and advocacy organizations and enroll residents in immigration services and programs if applicable.

GENERAL DUTIES

• Document interactions and communications with and on behalf of residents in CARES and AWARDS.
• Perform other duties as assigned by supervisor and Program Director.

Qualifications

What do I need to apply?

Education and Experience: High School Diploma or GED required. Bachelor’s degree in social work or psychology preferred. Three years of experience working in a shelter or similar field can be substituted for the education requirement.  

• Experience: All job candidates must have two years’ experience in case management, counseling, or direct advocacy for clients in social service settings. Experience with immigrants and immigration issues is a plus.
• Communication: Excellent verbal and written communication skills. Proficiency in English required, multi-lingual and Spanish proficiency a plus.
• Computer skills: Basic competency in MS Word, Excel, Outlook and the internet
• Math Skills: Ability to formulate simple financial budgets.
• Physical Performance: Ability to make unit visits (walk distances, climb stairs, etc.)
• Reasoning Ability: Ability to prioritize, make appropriate decisions and judgment calls.
  • Experience working with homeless individuals and people living with health and/or mental health issues and substance use. Ability to engage residents.

  • Equal Employment Opportunity Employer (EEOE)

    Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT WILL I BE DOING?

CHI is looking for a full-time Resident Support Specialists (RSS) for our Riverhead location. You will provide a safe, structured, and supervised environment for CHI residents and staff. The RSS coordinates and verifies client movement in the facility while also monitoring the client conduct and overall behavior during tour of duty. This is accomplished by performing the following functions:

• Maintain visibility to residents, staff, and visitors by wearing a safety monitor vest, ID badge, and professional attire.
• Screen all clients and visitors entering the facility.
• Perform bag searches upon intake and as required.
• Ensure clients abide by the facility, DSS, and OTDA policies and procedures.
• De-escalate potential crisis situations and document all interventions.
• Conduct rounds throughout the facility including hallways, stairwells, floors, bathrooms, and other common areas.
• Complete logs, incident reports, and all other required documentation.
• Perform administrative and receptionist duties at the operations/front desk.
• Monitor video surveillance cameras, fire prevention, detection alarm, and notification system.
• Support the running of fire drills; evacuate the building when necessary, utilize fire safety procedures.
• Assist with room preparation and turnover for new clients.
• Maintain inventory of cleaning and office supplies and ensure proper distribution.
• Inform management of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.).
• Support afterschool/evening activities as needed.

WHAT DO I NEED?

• Education:  High School Diploma or GED required.
• Experience:  1-2 years of experience working in related field preferred.
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Bi-lingual (Spanish) is a plus.
• Computer Skills: Basic competency in MS Windows, MS Office, and internet usage.
• Physical Performance: Ability to tour property, walk distances, and climb stairs.
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.
• Other Skills: Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details. Must be even-tempered, have good negotiation skills, and the ability to meet unexpected deadlines.

ANYTHING ELSE?

• Salary: $19.00 per hour (approximately $39,520 annually)
• Overtime available
• Open shifts: [Monday – Friday, 4 p.m. – 12 a.m.]

Apply online at www.communityhousing.org/about-chi/chi-careers/.

WHY CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT WILL I BE DOING?

CHI is looking for a full-time Case Manager for our Wading River location. You will be responsible for ensuring that all program participants are provided with the services necessary to promote personal and economic independence, to have skills required to obtain, maintain, and retain permanent housing, and are living in well-maintained units. This is accomplished by performing the following functions:

• Adhere to and enforce program regulations, policies, and procedures. Ensure that all clients are receiving quality services that are following the program requirements.
• Assist clients in developing an Independent Living Plan (ILP) by identifying needs and goals. Evaluate client progress on short- and long-term goals.
• Provide information, referrals, counseling, crisis intervention, direct service, and advocacy services for all clients.
• Develop and maintain a resource network for referrals as related to the needs of the individuals being served in supervised programs. Collaborate with DSS and other service providers to assist clients in fulfilling ILP and program requirements.
• Assist clients with direct services such as current and projected client budget, current resume as appropriate, assistance with ADL skills, etc.
• Responsible for face-to-face meetings with clients.
• Inspect living space regularly as required by the program to assess clients ADL needs and program compliance to assist clients with maintaining housing.
• Limit and document improper use of agency resources by clients such as unit damages, furniture, or appliances.
• Evaluate, document, and inform the direct supervisor of physical plant needs of the housing unit and/or common areas.
• Complete discharge plans with clients.
• Submit all internal and external reports in a timely and correct manner as required by funding agencies and/or CHI (housing logs, unit inspection sheets, progress notes, ILPs, authorization forms required by DSS, special projects, etc.). Maintain charts and files in an orderly fashion.

WHAT DO I NEED?

• Education:  Bachelor’s Degree in human services or related field, Master’s Degree in Social Work preferred.  Extensive experience may be substituted for educational requirement.
• Experience:  Two years’ experience working in a related field such as homelessness or housing preferred.
• Communication: Excellent verbal and written communication skills. Proficiency in English required, bi-lingual (Spanish) is a plus.
• Computer Skills: Basic competency in MS Windows, MS Office, and internet usage.
• Math Skills: Ability to formulate simple financial budgets.
• Physical Performance: Ability to tour property, walk distances, and climb stairs.
• Reasoning Ability: Ability to prioritize, make appropriate decisions, and judgment calls.
• Other Skills: Ability to relate to the underserved, homeless, and disabled populations. Ability to work independently and as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details.

ANYTHING ELSE?

• Salary: Bachelor’s degree: $24.04/hr ($50,000 annually), Master’s degree: $26.45/hr ($55,000 annually) 
• Overtime available
• Open shifts: [Sunday – Thursday, 9 a.m. – 5 p.m.] [Tuesday – Saturday, 9 a.m. – 5 p.m.]

WHY CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT DOES CHI OFFER?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

JOB SUMMARY

 The Social Worker is part of a human service team that develops and executes service and care plans for residents to provide a supportive and empowering environment that fosters stabilization, independence and self-reliance, and skills development. The Social Worker plays a key role in assessing resident needs, providing direct services, bridging residents to external service providers, and promoting healthy behaviors and practices amongst residents.

Pay: $66,300 annual salary.

FSLA: Exempt- not eligible for overtime.

Schedule: Monday-Friday 9am-5pm except for Thursday 3pm-11pm (must work one Saturday day shift per month).

Location: Gowanus/Park Slope, Brooklyn, NY

JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS

           These duties are essential and specific to the successful implementation of this position.

SERVICE AND CARE COORDINATION

• Ensure residents receive quality and appropriate services per organizational principles and program requirements.
• Conduct comprehensive biopsychosocial assessment to identify immediate and long term needs in healthcare, food and nutrition, childcare and youth education, employment and vocation, immigration and citizenship status, English language proficiency, trauma care and recovery, and other social need as disclosed by residents.
• Coordinate with Case Managers to design service and care plans that correspond to biopsychosocial assessments and address human, health, education and employment, recovery and stability needs.
• Coordinate workshops and activities that enhance self-care and healthy habits, cultural and social adjustment, recovery and stabilization, and English language acquisition.
• Collaborate with external providers and organizations to assist residents with social and cultural adaptation, address social and human service needs, access preventive and remedial healthcare, and access to mental health services including trauma recovery and therapeutic counseling.
• Meet with residents in assigned caseload at least once a week to assess progress with service and care plans. Modify plans as needed.
• Coordinate with Case Managers to conduct weekly room inspections to ensure healthy hygiene and housekeeping practices.
• Coordinate with Case Managers on discharge plans to ensure needed service linkages and referrals to community-based organizations are in place.

INTERVENTION SERVICES

• Develop and facilitate workshops and activities with external service providers; monitor resident engagement and assess impact of activities and workshops to individual residents and the general resident population.
• Provide crisis intervention and de-escalation interventions as needed to ensure the safety of residents, staff, and visitors in the building. Follow-up with residents post Priority 1 and 2 incidents and bridge residents to services as needed.

GENERAL DUTIES

• Document interactions and communications with and on behalf of residents in CARES and AWARDS.
• Perform other duties as assigned by supervisor or Program Director.

Qualifications

What do I need to apply?

Education and Experience: Master’s Degree in Social Work, LMSW preferred. Three (3) years of experience in case management, counseling, or direct advocacy for clients in social service settings. Experience with immigrants and immigration issues prioritized.

• Communication: Excellent verbal and written communication skills. Proficiency in English required, multi-lingual and Spanish proficiency prioritized.
• Computer skills: Basic competency in MS Word, Excel, Outlook and the internet. Experience with CARES, HOME, CAPS, and AWARDS prioritized.
• Math Skills: Ability to formulate simple financial budgets.
• Physical Performance: Ability to make unit visits (walk distances, climb stairs, etc.)
• Reasoning Ability: Ability to prioritize, make appropriate decisions and judgment calls.
• Other Skills:
  • Experience conducting biopsychosocial and needs assessment surveys.
  • Experience in service and care plan design or trauma and recovery counseling.
  • Experience working with homeless individuals and people living with health and/or mental health issues and substance use. Ability to engage residents.
  • Experience facilitating workshops and group activities.
  • Ability to work independently and as part of a team.
  • Must be highly organized, be willing to assume responsibility, work well under pressure, meet deadlines, multi-task, detail-oriented, and be flexible.

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT DOES CHI OFFER?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

JOB SUMMARY

Responsible for: safely, appropriately, and judiciously transporting customers from CHI locations to various community facilities.

Pay: $20.20 an hour- approx. $42,000 annually.

FLSA: Non-exempt. Eligible for overtime.

Schedule: 10am-6pm Monday – Friday.

Location: Eastchester neighborhood Bronx, NY

JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS

           These duties are essential and specific to the successful implementation of this position.

• Transports customers to various locations specified on Transportation Request with Agency van.
• Schedules daily routes, prioritizing trips to HRA, Department of Labor, transfers to/from other shelters and housing appointments for customers.
• Maintains van in pristine condition, ensuring cleanliness inside and out.
• Monitors and schedules routine maintenance of van (inspections, oil changes, tire rotation, etc.)
• Reviews transportation requests with respective Supervisor.
• Maintains accurate documentation of runs, logging mileage and destinations.
• Adheres to proper use of company resources (cell phones, office supplies, vehicles, etc.).
• Must be able to multitask, be flexible, and maintain a high level of attention to details.  Does not fraternize with customers; maintains a professional boundary.
• Drives within posted speed limits and ensures that all passengers wear required safety belts.
• Does not use cell phone or substances while driving.

Qualifications

What do I need to apply?

Education and Experience: High School diploma or GED required. 3+ years of experience as a Driver (especially in a social service setting) can override the education requirement.

• Certificates or Licenses: Valid NYS driver’s license and clean driving record. 
• Communication:  Proficiency in English required. Bi-lingual (Spanish) is a plus.
• Reasoning Ability:  make judgment calls, perform proper notifications, and make appropriate decisions.
• Other Skills:  Ability to relate to the underserved, homeless, and disabled populations. Work independently or as part of a team, be organized, assume responsibility, work well under pressure, be flexible, and must be even-tempered.

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT DOES CHI OFFER?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

JOB SUMMARY

A Porter’s basic function usually involves maintaining cleanliness, appearance, and safety standards of facility. 

Pay: $19.24 an hour- approx. $40,000 annually.

FLSA: Non-exempt. Eligible for overtime.

Schedule: 4pm-12am Sunday – Thursday(Friday and Saturday off).

Schedule:12am-8am Tuesday- Saturday(Sunday and Monday off).

Schedule:8am-4pm Sunday – Thursday (Friday and Saturday off)

Location: Eastchester neighborhood Bronx, NY

JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS    

       These duties are essential and specific to the successful implementation of this position.

Perform basic maintenance tasks each workday including:

• Trash removal
• Front lobby and facility support
• Sweeping, cleaning and mopping rooms and areas as needed.
•  Follow all maintenance tasks assigned by supervisor.       

Qualifications

What do I need to apply?

Education and Experience: High school diploma or GED preferred. Some experience (1+ years) cleaning and sanitizing a residential or similar site preferred.

• Certificates: F-02 or F80 Fire Safety Coordinator certification, required (or ability to obtain certification within 30 days of hire)
• Communication:  Proficiency in English required. Bi-lingual (Spanish) is a plus.
• Reasoning Ability:  make judgment calls, perform proper notifications, and make appropriate decisions.
• Physical: Ability to lift, carry, and move heavy objects (up to 50lbs), tour entire property, walk distances, and climb stairs (2-4 flights).

• Equal Employment Opportunity Employer (EEOE)

• Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHY CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account

• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans
•  
• WHAT WILL I BE DOING?

• CHI is looking for a part-time Resident Support Specialist (RSS) for our Poughkeepsie location.  You will provide a safe, structured, supervised and accountable environment for CHI residents and staff. This is accomplished by performing the following functions:

• Maintain visibility to residents by wearing Safety Monitor vest and ID badge and inspect site through regular (hourly) tours of the property.  Review video cameras and monitors area consistently.
• Enforce CHI, site and DSS/DCFS policies, regulations, and rules with residents.
• Intervene in situations as needed in an appropriate fashion to de-escalate situations and redirect behavior.
• Provide limited crisis intervention to residents when necessary until CHI professional staff Shelter Manager, Program Manager, or Program Director is able to be contacted and/or intervene.  Contact supervisor and/or the proper authorities as needed.
• Maintain appropriate documentation accurately throughout shift, i.e. turn-over, census, logs, incident reports, etc.  
• Conduct unit inspections in accordance with OTDA/DSS/DCFS /CHI standards by physically entering each unit to insure proper monitoring and follow up is recorded.
• Accept resident referrals and review rules and regulations with new arrivals including but not limited to the rule of 2 bags per person upon intake.  Perform bag searches upon intake and as required by bag search requirement protocol. 
• Submit all internal and external reports in a timely and correct manner as required by funding agencies and/or CHI (logs, notes, incident reports).  Maintain logs, office, and site in an orderly fashion.
• Inform Shelter Manager of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.).
• Prep vacant units for new placements. 
• Maintain proper usage of cleaning supplies and inventory.
• Facilitate and document evacuation procedures (i.e. fire drills) as directed by Managers.
• At the direction of CHI staff (Program Manager or Program Director), act as a liaison between the agency and the community at large.

• Salary: $18.00-$14,976 Hourly
• Non Exempt – Overtime Eligible
• Open Shifts: Saturday, 8 a.m. – 4 p.m. and Sunday, 8 a.m. – 12 a.m.
• Location; Poughkeepsie NY

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT WILL I BE DOING?

CHI is looking for a full-time floating Resident Support Specialist (RSS) for our Middle Island location. While the position is based out of Middle Island, applicants need to be willing to travel to other sites to deliver food.  You will provide a safe, structured, and supervised environment for CHI residents and staff. The RSS coordinates and verifies client movement in the facility while also monitoring the client conduct and overall behavior during tour of duty. This is accomplished by performing the following functions:

• Maintain visibility to residents, staff, and visitors by wearing a safety monitor vest, ID badge, and professional attire.
• Screen all clients and visitors entering the facility.
• Perform bag searches upon intake and as required.
• Ensure clients abide by the facility, DSS, and OTDA policies and procedures.
• De-escalate potential crisis situations and document all interventions.
• Conduct rounds throughout the facility including hallways, stairwells, floors, bathrooms, and other common areas.
• Complete logs, incident reports, and all other required documentation.
• Perform administrative and receptionist duties at the operations/front desk.
• Monitor video surveillance cameras, fire prevention, detection alarm, and notification system.
• Support the running of fire drills; evacuate the building when necessary, utilize fire safety procedures.
• Assist with room preparation and turnover for new clients.
• Maintain inventory of cleaning and office supplies and ensure proper distribution.
• Inform management of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.).
• Support afterschool/evening activities as needed.

ANYTHING ELSE?

• Salary: $19.00 an hour (approximately $39,520 annually)
• Overtime available 
• Open shifts: [Monday-Friday, 10 am – 6pm]

Apply online at www.communityhousing.org/about-chi/chi-careers/.

WHAT DO I NEED?  

• Education:  High School Diploma or GED required
• Experience:  1-2 years of experience working in related field preferred.
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Bi-lingual (Spanish) is a plus.
• Computer Skills: Basic competency in MS Windows, MS Office, and internet usage.
• Physical Performance: Ability to tour property, walk distances, and climb stairs.
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.
• Other Skills: Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details. Must be even-tempered, have good negotiation skills, and the ability to meet unexpected deadlines.

WHY CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT DOES CHI OFFER?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

• JOB SUMMARY

  The Residential Aide Coordinates and ensures the overall safety and security of the facility. Coordinates and verifies client movement in the facility in conjunction with other operation staff, while also monitoring the client conduct and overall behavior during tour of duty.

  Pay: $21.04 an hour- approx. $43,750 annually.

  FLSA: Non-exempt. Eligible for overtime.

• Schedule: 4pm-12am Friday – Tuesday (Wednesday &Thursday off).

• Schedule: 4pm-12am Tuesday-Saturday (Sunday & Monday off).

• Schedule: 12am-8am Friday-Tuesday (Wednesday & Thursday off).

• Location: Eastchester neighborhood Bronx, NY
  

  JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS

             These duties are essential and specific to the successful implementation of this position.

  The Resident Support Specialist ensures the safety and security of all clients, visitors, staff, and property.  This is accomplished by performing the following functions:

• Maintains visibility to residents by wearing Safety Monitor vest and ID badge and inspects site through regular       tours of the property.
• Screens all clients and visitors to the facility.
• Enforces and educates clients on CHI, site and DSS policies, regulations, and rules with residents.
• Reviews video cameras and monitors area consistently.
• Provides limited crisis intervention and de-escalation to residents, when necessary, until CHI professional staff Case Managers, Program Managers or Director of Emergency Housing can be contacted and/or intervene.  Contacts supervisor and/or the proper authorities as needed.
• Maintains appropriate documentation accurately throughout shift, i.e., turn-over, census, logs, incident reports, case notes, etc.  
• Conducts inspections in accordance with OTDA/DSS standards by physically entering each unit to ensure proper attendance is recorded.
• Accepts resident referrals and reviews rules and regulations with new arrivals including but not limited to the rule of 2 bags per person upon intake.
• Submits all internal and external reports in a timely and correct manner as required by funding agencies and/or CHI (logs, notes, incident reports).  Maintains logs, office, and site in an orderly fashion.
• Informs Building Superintendent of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.).
• Preps vacant units for new placements. 
• Maintains proper usage of cleaning supplies and inventory.
• Facilitates and documents evacuation procedures, ( i.e. fire drills) as directed
• Preform administrative and reception duties at front desk when needed.
• At the direction of CHI staff, acts as a liaison between the agency and the community at large. 
• Other duties may be assigned by management as needed to ensure the successful operation of the program. 

Qualifications

What do I need to apply?

Education and Experience: High School Diploma or GED preferred.

• Must be willing to work flexible hours, nights and/or weekends and overtime if necessary.
• Experience:  1-2 years of experience working in related field preferred.
• First Aid/CPR Certification- and Food Handler’s Certification required or needs to be obtained in first 60 days of employment.
• F-02 or F80 Fire Safety Coordinator certification, required (or ability to obtain certification within 30 days of employment)
• Must complete a TB test (traditional test, QuantiFERON or X-ray) upon hire and annually thereafter.
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Multi-lingual and Spanish proficiency prioritized.
• Physical Performance: Ability to lift, carry, and move heavy objects (up to 50lbs), tour entire property, walk distances, and climb stairs (2-4 flights). 
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.

• Equal Employment Opportunity Employer (EEOE)

  Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT WILL I BE DOING?

CHI is looking for a full time Resident Support Specialist (RSS) for our Coram location. You will provide a safe, structured, and supervised environment for CHI residents and staff. The RSS coordinates and verifies client movement in the facility while also monitoring the client conduct and overall behavior during tour of duty. This is accomplished by performing the following functions:

• Maintain visibility to residents, staff, and visitors by wearing a safety monitor vest, ID badge, and professional attire.
• Screen all clients and visitors entering the facility.
• Perform bag searches upon intake and as required.
• Ensure clients abide by the facility, DSS, and OTDA policies and procedures.
• De-escalate potential crisis situations and document all interventions.
• Conduct rounds throughout the facility including hallways, stairwells, floors, bathrooms, and other common areas.
• Complete logs, incident reports, and all other required documentation.
• Perform administrative and receptionist duties at the operations/front desk.
• Monitor video surveillance cameras, fire prevention, detection alarm, and notification system.
• Support the running of fire drills; evacuate the building when necessary, utilize fire safety procedures.
• Assist with room preparation and turnover for new clients.
• Maintain inventory of cleaning and office supplies and ensure proper distribution.
• Inform management of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.).
• Support afterschool/evening activities as needed.

WHAT DO I NEED?

• Education:  High School Diploma or GED required.
• Experience:  1-2 years of experience working in related field preferred.
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Bi-lingual (Spanish) is a plus.
• Computer Skills: Basic competency in MS Windows, MS Office, and internet usage.
• Physical Performance: Ability to tour property, walk distances, and climb stairs.
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.
• Other Skills: Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details. Must be even-tempered, have good negotiation skills, and the ability to meet unexpected deadlines.

Apply online at www.communityhousing.org/about-chi/chi-careers/.

ANYTHING ELSE?

• Salary: $19.00 an hour (approximately $39,520 annually)
• Overtime available
• Open shifts: [Monday – Friday, 6 p.m. – 2 a.m.]

WHY CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.