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Main office line for all inquiries
General information and support
Media inquiries and interviews
Donations and partnerships
Mon - Fri:
9:00 AM - 5:00 PM EST
Sat - Sun:
Closed
One North Broadway
White Plains, NY 10601
Housing Hotline: For urgent housing assistance outside business hours, call our emergency line at (914) 683-1010
Find the office nearest to you. We serve communities across New York with dedicated regional teams.
Emergency housing residents must be referred by county Department of Social Services or NYC Department of Homeless Services. CHI cannot accept walk-ins. If you or someone you know are currently homeless and in need of assistance, please call / contact your / their respective Department of Social Services for a referral
| County / City | Info Line | Other Info |
|---|---|---|
| Suffolk County DSS 3085 Veterans Memorial Hwy Ronkonkoma, NY 11779 | 631-854-9930 | After 4:30pm, weekends, and holidays, call 631-854-9100 or 211. |
| Nassau County DSS 60 Charles Lindbergh Blvd Uniondale, NY 11553-3656 | 516-227-8519 | After 4:00pm, weekends, and holidays, call 516-573-8626 or 211. |
| Dutchess County Department of Community and Family Services 60 Market Street Poughkeepsie, NY 12601 | 845-486-3300 | After hour emergencies, call 211. |
| Orange County DSS 18 Seward Avenue Mineola, NY 11501 | 845-346-1120 | After hour emergencies, call 211. |
| New York City DHS 33 Beaver Street New York, NY 10004 | 311 |
CHI can only accept referrals from the Westchester County Department of Community Mental Health (DCMH) and the Westchester Continuum of Care. Individuals in Westchester can apply for supportive housing programs through the county’s Single Point of Access (SPOA) system.
| County / City | Info Line |
|---|---|
| Westchester County DCMH 148 Martine Avenue White Plains, NY 10601 | 914-995-2000 |
| Adult SPOA | 914-955-5078 |
| 988 Suicide and Crisis Lifeline | 988 (call or text) |
| Crisis Prevention and Response Team | 914-925-5959 |
| NYS Substance Abuse HOPEline | 877-8-HOPENY (877-846-7369) (Text: 467369) |
| Emergency | 911 |
CHI can only accept referrals from local County’s Department of Social Services or Continuum of Care. If you are a resident of Westchester, Suffolk, or Nassau Counties, please reach out to your local Department of Social Services.
| County / City | Info Line |
|---|---|
| Westchester County DSS Mount Vernon District Office 100 East First Street Mount Vernon, NY 10440-3442 | 914-995-3333 |
| Suffolk County DSS 3085 Veterans Memorial Hwy Ronkonkoma, NY 11779 | 631-854-9930 |
| Nassau County DSS 60 Charles Lindbergh Boulevard Uniondale, NY 11553 | 516-227-8519 |
CHI can only accept referrals from NYC Department of Human Resources Administration. Referrals must be active residents in a NYC shelter operated or funded by the NYC Department of Homeless Services (DHS). If you are residing in a NYC shelter, please consult with your DHS Case Manager about the Master Lease Housing program.
| County / City | Info Line |
|---|---|
| NYC Department of Homeless Services 33 Beaver Street New York, NY 10004 | 212-361-8000 |
| Emergency Homeless placement services | 311 |
If you are in a shelter in Westchester, NY and are interested in this program, please reach out to your shelter Case Manager.
| County / City | Info Line |
|---|---|
| Westchester County Department of Social Services Mount Vernon District Office 100 East First Street Mount Vernon, NY 10440-3442 | 914-995-3333 |
We’re here to help with housing services and supportive programs.
